Information such as Copy direction data and SID data may display as "???" in Advanced Copy status.
Check a cause in the following table and take action.
Cause | Action |
|---|---|
An access volume of registered ETERNUS Disk storage system is incorrect (For operation by Copy command via SAN only) | Execute the acarray detail command to check access volumes. If the access volume is incorrect, refer to "2.2 Access Volume Settings" and set an appropriate access volume. |
A connection route between CCM Server and ETERNUS Disk storage system is disconnected. (For operation by Copy command via LAN only) | Check the connection route between CCM Server and ETERNUS Disk storage system. |
Logical volume sizes of copy-source and copy-destination are different. (For SnapOPC+ only) | Check logical volume sizes of copy-source and copy-destination. If it is different, register the copy pair that the copy-source logical volume size and copy destination logical volume size are same. |
The logical volume used as the access volume is set as a TFOV | Change the access volume to a non-TFOV. Refer to "3.6.2 Changing Registered Information for ETERNUS Disk Storage System" to change the access volume. |
When the Storage Cluster Continuous Copy function is used, the configuration is different to when creating the copy pair. | Check the volume attributes and volume number, and correct them so that the configuration is the same as that when creating the copy pair. Alternatively, delete the copy pair and perform registration again. |
A failover occurs in the Storage Cluster function when performing copy processing. | Re-execute the command after confirming completion of the failover. |
When this occurs while utilizing REC, confirm the following table as well.
Cause | Action |
|---|---|
The copy path of REC is not configured with the ETERNUS Disk storage system. | Configure the copy path of REC. |
Delete the ETERNUS Disk storage system that is defined to the copy group, and re-register this as a remote ETERNUS Disk storage system. | Execute the acgroup detail command and confirm the ETERNUS Disk storage system that is displayed under "Disk Array Name". Delete registration of the ETERNUS Disk storage system that confirms it, and re-register this as storage device which is operated by Copy command via SAN or Copy command via LAN. |
