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ETERNUS SF AdvancedCopy Manager V16.9.1 Operation Guide for Copy Control Module
FUJITSU Storage

3.10.6 Recovery Procedure When NAS Volume or NAS Backup Volume Fails

This section explains the recovery procedure when a NAS volume or a NAS backup volume is down due to failure of all the disks in RAID.

3.10.6.1 Data Recovery Procedure of NAS Volume

The procedure to recover data from malfunction of NAS volume is as follows:

  1. Stopping of NAS volume backup

    When the backup of the NAS volume is running, confirm the backup progress status and stop the backup.

    See

    Refer to "3.10.1.4 Suspending / Confirming Status of Backup / Restoration" for stopping the backup via Web Console. Refer to "3.10.2.4 Confirming Copy Status of Backup/Restore and Stopping Backup" for stopping the backup via Command Line Interface (CLI).

  2. Unmounting of NAS backup volume

    When the NAS backup volume is mounted, unmount the NAS backup volume by using Web Console.

    See

    Refer to "Mount/Unmount Backup Destination" in the Web Console Guide for information on the procedures for unmounting.

  3. Recovery of the malfunction component of NAS volume

    Recover the malfunction component of the NAS volume. For this operation, contact a Fujitsu customer engineer as required.

    If it is necessary to recreate a NAS volume in this step, proceed to step 4.
    If unnecessary to recreate a NAS volume, proceed to step 5.

  4. Creating of shared folder

    Create a temporary shared folder to recreate a NAS volume.
    For a NAS volume to be recreated, specify the same volume name, volume capacity, and volume number as before the malfunction.

    When using the NAS volume backup/restore function, perform the NAS backup settings.
    When restoring from an existing NAS backup volume, check the Existing radio button in Destination Volume to backup field to check the radio button of the existing NAS backup volume.

    See

    Refer to "Create Shared Folder" in the Web Console Guide for information on the procedures for creating a shared folder.

  5. Recovery of shared folder

    When recovering data from a NAS backup volume, restore the data from the NAS backup volume to recover the shared folder. The shared folder temporarily created in step 4 is removed by this restore operation.

3.10.6.2 Data Recovery Procedure of NAS Backup Volume

The procedure to recover data from malfunction of NAS backup volume is as follows:

  1. Recovery of the malfunction component of NAS backup volume

    Recover the malfunction component of the NAS backup volume. For this operation, contact a Fujitsu customer engineer as required.

    If it is necessary to recreate a NAS backup volume in this step, proceed to step 2.
    If unnecessary to recreate a NAS backup volume, proceed to step 4.

  2. Deleting of NAS backup settings

    To delete the NAS backup volume, it is necessary to delete the backup settings of the NAS volume.
    Check "Yes" of the Delete NAS Backup Volume field to delete the NAS backup settings.

    See

    Refer to "Delete NAS Backup Settings" in the Web Console Guide for information on the procedures for deleting the NAS backup settings.

  3. Setting of NAS backup

    It is necessary to create a new NAS backup volume by performing the NAS backup settings.
    Check the New radio button in the Destination Volume to backup field to perform the NAS backup settings.

    See

    Refer to "Set NAS Backup" in the Web Console Guide for information on the procedures for setting the NAS backup.

  4. Data recovery of NAS backup volume

    Recover the NAS backup volume data in either of the following ways: