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ETERNUS SF Express V16.9A / Storage Cruiser V16.9A / AdvancedCopy Manager V16.9A Messages
FUJITSU Storage

Chapter 25 Messages That Begin with ERROR

ERROR:1010:There is no permission to perform this operation.

Explanation

There is no permission to perform this operation.

System Response

The system terminates processing.

System Administrator Corrective Action

Try again under OS administrator privilege.

ERROR:1011:Syntax error occurred in parameters or arguments.

Explanation

Syntax error occurred in parameters or arguments.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the syntax of the command, and try again.

ERROR:1012:License ID, Serial Number, or License Key is incorrect.

Explanation

At least one of the specified license ID, serial number and license key is incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm these parameters, and try again.

ERROR:1020:The specified license information has been already registered.

Explanation

The specified license information has been already registered.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified license ID, serial number and license key, and try again.

ERROR:1021:The specified license information does not exist.

Explanation

The specified license information does not exist.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified serial number and/or license ID, and try again.

ERROR:1030:The specified IP address or host name cannot be found on network.

Explanation

It cannot connect with the specified IP address or host name.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified IP address or host name, and try again.

ERROR:1031:Logon failed. The specified user ID or password may be incorrect.

Explanation

Logon failed because the specified user ID and/or password may be incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified user ID and password, and try again.

ERROR:1032: Registration of license information failed.

Explanation

Registering of license information to the target ETERNUS Disk storage system failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm whether the specified parameters related to the ETERNUS Disk storage system are correct. If incorrect parameters are specified, specify the correct parameters and re-execute the operation.

Even if the specified parameters are correct, this message is output when a license registration is executed while any user is logged in to ETERNUS Web GUI. Register a license when no user is logged in to ETERNUS Web GUI.

This message appears if you attempt to register the ETERNUS SF Storage Cruiser Storage Cluster Option license to a storage device that has been registered with the "GS License". Specify a storage device where the "GS License" is not registered.

If this message is output in a case other than listed above, there may be a problem with network environments. After checking that the network is properly configured for the Management Server (for example, the configuration of default gateway or DNS server is proper), re-execute the operation.

ERROR:1051:Registration of license information failed. Because prerequisite license is not exists

Explanation

The registration of the specified license information failed because the prerequisite license is not registered.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified license ID and storage device.

If the specified license is correct, try again after registering the prerequisite license.

ERROR:1052:Registration of license information failed. Because exclusive license is exists
<incompatibleLicenseID>

Explanation

The registration of the specified license information failed because the incompatible license is registered.

Parameters

incompatibleLicenseID : Incompatible license ID

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified license ID and storage device.

If the specified license is correct, try again after removing the incompatible license.

ERROR:1054:There are dependency licenses. Please remove dependency license before this license
<dependentLicenseID>

Explanation

The removing the specified license information failed because the dependent license is registered.

Parameters

dependentLicenseID : Dependent license ID

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified license ID and serial number.

If the specified license is correct, try again after removing the dependent license.

ERROR:1061:Registration of license information failed. Because trial license is expired.

Explanation

The registration of the specified trial license information failed because its trial license is expired.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified license key, and then try again.

ERROR:1062:Registration of license information failed. Because trial license has been already registered.

Explanation

The specified trial license information has been already registered.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified license ID and storage device, and try again.

ERROR:1063:Registration of license information failed. Because expired trial license has been already registered. Trial license can be registered only once.

Explanation

The registration of the specified trial license information failed because the expired trial license has been already registered.
The trial license can be registered only once.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the specified license ID and storage device.

If using the product continuously, purchase the regular license.

ERROR:1099:An input parameter is incorrect.

Explanation

An input parameter is incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm all the parameters you specified, and try again.

ERROR:3030:The configuration of License Manager is invalid.

Explanation

The license management function cannot work correctly because the configuration of the license management is invalid.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information for License Management Function" in the Installation and Setup Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ERROR:5001:Reading license database failed.

Explanation

Reading of the license management database failed. The database may be broken.

System Response

The system terminates processing.

System Administrator Corrective Action

Restore the license management database from a backup, and try again.

ERROR:5002:Updating license database failed.

Explanation

Updating of the license management database failed. The database may be broken.

System Response

The system terminates processing.

System Administrator Corrective Action

Restore the license management database from a backup, and try again.

ERROR:7000:An unknown error occurred.

Explanation

An unknown error occurred.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information for License Management Function" in the Installation and Setup Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.