All rights reserved, Copyright(C) 2005-2023 FUJITSU LIMITED.
B1WD-3614-01ENZ2(00)
Installation Guide
FUJITSU Software Agile+ Relief V1.1.1 ( floating license version ) |
Thank you for purchasing Agile+ Relief V1.1.1 (Will be abbreviated as Agile+ Relief hereafter).
This guide will describe how to use the product, and notes on using.
Before using this product, please make sure to read this guide.
In addition, for people who use the old version, please read the "Improvement Reference".
(After installation, you can refer to [Improvement Reference].)*Notes: After install it, you may need to restart the computer.
Structure of this guide
Appendix Messages and disposal of License Server SystemAbout the terms referred in this guide
Microsoft, Windows, and Windows Server are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.
Besides, the company names and product names referred to in this guide are registered trademarks or trademarks of respective companies.About FlexNet Publisher
This guide will describe only the basic installation instructions of Agile+ Relief and FlexNet Publisher.
Please see the Administration Guide ( fnp_LicAdmin.pdf ) in the CD-ROM on how to use FlexNet Publisher.
The snapshot of FlexNet Publisher of Flexera Software LLC. is sited in part of this guide.
1.1 Structure of Agile+ Relief 1.2 License management 1.3 Required Environment |
1.1 Structure of Agile+ Relief
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1.2 License management
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1.3 Required Environment
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2.1 Install to license management server 2.1.1 Installation precautions 2.1.2 In the case of Windows 2.1.2.1 Install License Server System 2.1.2.2 Set License Server System 2.1.2.3 Check License Server System status 2.1.3 In the case of Linux 2.1.3.1 Install License Server System 2.1.3.2 Set License Server System 2.1.3.3 Check License Server System status |
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2.2 Install Agile+ Relief to client machine 2.2.1 Installation precautions 2.2.2 In the case of Windows 2.2.2.1 Install Agile+ Relief 2.2.2.2 Start of Agile+ Relief 2.2.3 In the case of Linux 2.2.3.1 Install Agile+ Relief 2.2.3.2 Start of Agile+ Relief |
*Enlarge the view by clicking on the image.
2.1 Install to license management server2.1.1 Installation precautions
2.1.2 In the case of Windows
2.1.3 In the case of Linux
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2.2 Install Agile+ Relief to client machine2.2.1 Installation precautions
2.2.2 In the case of Windows
2.2.3 In the case of Linux
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*Enlarge the view by clicking on the image.
3.1 Uninstall Agile+ Relief 3.1.1 In the case of Windows 3.1.2 In the case of Linux |
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3.2 Uninstall License Server System 3.2.1 In the case of Windows 3.2.2 In the case of Linux |
3.1 Uninstall Agile+ Relief3.1.1 In the case of Windows
3.1.2 In the case of Linux
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3.2 Uninstall License Server System3.2.1 In the case of Windows
3.2.2 In the case of Linux
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Please refer to the following information for how to use the sample program.
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The following features are set up if necessary.
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It describes the message, supplement, and disposal methods that are checked in the License Server System. List of Messages |
LICENSE_1004 Licensed number of users already reached. | |||
Action by | Possible cause | Measure | |
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Agile+ ReliefRelief user | Exceeding the maximum number of licenses. | Try again after a while. | |
LICENSE_1015 Cannot connect to license server system. | |||
Action by | Possible cause | Measure | |
License server administrator | The specification of the license file may be erroneous. | 1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and
2.1.3.3 Check License Server System status in the case of Linux to check whether
the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure. |
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The network may be disconnected. | Check the network connection. | ||
Agile+ Relief user | The information may be incorrect on the license management server that was set at the time of the Agile+ Relief startup. | Refer to 2.2.2.2 Start of Agile+ Relief in the case of Windows and 2.2.3.2 Start of Agile+ Relief in the case of Linux to check whether the settings are correct. | |
The network may be disconnected. | Check the network connection. | ||
LICENSE_1018 License server system does not support this feature. | |||
Action by | Possible cause | Measure | |
License server administrator | A non-Agile+ Relief license file may be referred. | 1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and
2.1.3.3 Check License Server System status in the case of Linux to check whether
the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure. |
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LICENSE_1025 License server system does not support this version of this feature. | |||
Action by | Possible cause | Measure | |
License server administrator | An older version of the license file may be referred. | 1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and
2.1.3.3 Check License Server System status in the case of Linux to check whether
the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure. |
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LICENSE_1083 Version of vendor daemon is too old. | |||
Action by | Possible cause | Measure | |
License server administrator | An older version of the license file may be referred. | 1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and
2.1.3.3 Check License Server System status in the case of Linux to check whether
new version of license management server is used. 2. Refer to 2.1 Install to license management server to install new version of license management server. |
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LICENSE_1095 Network connect to THIS_HOST failed. | |||
Action by | Possible cause | Measure | |
License server administrator | The network connection to THIS_HOST was not successfully established. |
1. Change "this_host" written to the SERVER line in the license file to the host name of the license server machine. BEFORE change) SERVER this_host ..... AFTER change) SERVER actual host name ..... 2.Refer to 2.1.2.2 Set License Server System in the case of Windows and 2.1.3.2 Set License Server System in the case of Linux to restart the License Server System. |
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LICENSE_1096 Server node is down or not responding. | |||
Action by | Possible cause | Measure | |
License server administrator | The license server machine is down or not responding. | 1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and
2.1.3.3 Check License Server System status in the case of Linux to check whether
the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure. |
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LICENSE_1097 The desired vendor daemon is down. | |||
Action by | Possible cause | Measure | |
License server administrator | The specification of the license file may be erroneous. | 1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and
2.1.3.3 Check License Server System status in the case of Linux to check whether
the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure. |
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fstlm: lmgrd is already running. | |||
Action by | Possible cause | Measure | |
License server administrator | The license server system may already be running. | Execute /etc/rc.d/init.d/fstlm restart as the root user to restart the license server system. | |
Error in saving configuration settings: You are not a license administrator. | |||
Action by | Possible cause | Measure | |
Agile+ Relief user | The license management server information was not saved successfully. | Set the environmental variable to the license management server information by referring to Step 1. [b. When the illustrated dialog box is not displayed, and Agile+ Relief does not run] in 2.2.2.2 Start of Agile+ Relief. Following this, please restart Agile+ Relief. | |
###### PGRDRV_0019 System error. InstallDirectory/FFSTaplus/FFSTpgr/Analyze/EPOM/libpgrsgw.so open error. ###### | |||
Action by | Possible cause | Measure | |
Agile+ Relief user | In the valid SELinux environment, libpgrsgw.so was not successfully read. | Execute the following command as the root user to change file type of "libpgrsgw.so". # chcon -t textrel_shlib_t InstallDirectory/FFSTaplus/FFSTpgr/Analyze/EPOM/libpgrsgw.so |
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###### ARQM_099 System error. "InstallDirectory/FFSTaplus/FFSTarqm/libpgrsgw.so open error." ###### | |||
Action by | Possible cause | Measure | |
Agile+ Relief user | In the valid SELinux environment, libpgrsgw.so was not successfully read. | Execute the following command as the root user to change file type of "libpgrsgw.so". # chcon -t textrel_shlib_t InstallDirectory/FFSTaplus/FFSTarqm/libpgrsgw.so |
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Networking Error: Server("IP Address") not responding. Please contact System Administrator for assistance. | |||
Action by | Possible cause | Measure | |
Agile+ Relief user | The connection between the license management server machine and the client machine was blocked by the firewall. | In such case, restart Agile+ Relief by setting the license management server information with the system environmental variable in the format below on the client side. Variable name : FST_LICENSE_FILE Value : port@host port : Port number Port number can be omitted if the default port number(27000-27009) is used. host : License management server IP address or host name Always add '@' at the front when the port specification is omitted. |