Installation Guide FUJITSU Software Agile+ Relief V1.1.1 (floating license version)

B1WD-3614-01ENZ2(00)

Installation Guide

FUJITSU Software Agile⁺ Relief V1.1.1 ( floating license version )

Thank you for purchasing Agile⁺ Relief V1.1.1 (Will be abbreviated as Agile⁺ Relief hereafter).
This guide will describe how to use the product, and notes on using.
Before using this product, please make sure to read this guide.
In addition, for people who use the old version, please read the "Improvement Reference".
(After installation, you can refer to [Improvement Reference].)

*Notes: After install it, you may need to restart the computer.

Structure of this guide

Summary

Installation

Uninstallation

Confirm sample programs

Setup of other features

Appendix Messages and disposal of License Server System
About the terms referred in this guide
Microsoft, Windows, and Windows Server are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.
Besides, the company names and product names referred to in this guide are registered trademarks or trademarks of respective companies.

About FlexNet Publisher
This guide will describe only the basic installation instructions of Agile⁺ Relief and FlexNet Publisher.
Please see the Administration Guide ( fnp_LicAdmin.pdf ) in the CD-ROM on how to use FlexNet Publisher.
The snapshot of FlexNet Publisher of Flexera Software LLC. is sited in part of this guide.

1. Summary

1.1 Structure of Agile⁺ Relief
1.2 License management
1.3 Required Environment

1.1 Structure of Agile⁺ Relief

The structure of Agile⁺ Relief is as below.

Agile⁺ Relief
Agile⁺ Relief indication message viewer (Will be abbreviated as Indication message viewer hereafter)
Agile⁺ Relief C/C++
Agile⁺ Relief J

Notes

When Agile⁺ Relief is being executed, a license of Agile⁺ Relief C/C++ and Agile⁺ Relief J will be consumed according to the object being parsed.
Indication message viewer is not supported by Agile⁺ Relief J.
Agile⁺ Relief J cannot use an English version with Japanese OS.

1.2 License management

Agile⁺ Relief uses FlexNet Publisher of Flexera Software LLC. to manage the license.
This management system always monitors the number of licenses concurrently being used, and Agile⁺ Relief will not run if failed.
Running Agile⁺ Relief requires a license file supplied by our company to be set up properly in the license management system.

This license management system is called the License Server System hereafter.

1.3 Required Environment

The following environment is required for running Agile⁺ Relief.

License management server
Developer machine
Source consolidating server

In addition, the developer machine and source consolidating server are collectively called client machine.

Image

*This image is an example of installation configuration.

*In case of using Agile⁺ Relief C/C++ or Agile⁺ Relief J only, the following content is unnecessary.

Environment	Source consolidating server
Installation object	Agile⁺ Relief/Indication message viewer

2. Installation

2.1 Install to license management server
         2.1.1 Installation precautions
         2.1.2 In the case of Windows
                  2.1.2.1 Install License Server System
                  2.1.2.2 Set License Server System
                  2.1.2.3 Check License Server System status
         2.1.3 In the case of Linux
                  2.1.3.1 Install License Server System
                  2.1.3.2 Set License Server System
                  2.1.3.3 Check License Server System status

2.2 Install Agile⁺ Relief to client machine
         2.2.1 Installation precautions
         2.2.2 In the case of Windows
                  2.2.2.1 Install Agile⁺ Relief
                  2.2.2.2 Start of Agile⁺ Relief
         2.2.3 In the case of Linux
                  2.2.3.1 Install Agile⁺ Relief
                  2.2.3.2 Start of Agile⁺ Relief

*Enlarge the view by clicking on the image.

2.1 Install to license management server

2.1.1 Installation precautions

About the ports to be used in the License Server System

In the License Server System, for the processes of lmgrd.exe (lmgrd in the case of Linux) and FST.exe (FST in the case of Linux), two ports are used. By default, the following ports will be selected automatically for each process.

Process	Port
lmgrd.exe (lmgrd in the case of Linux)	A port within the range of 27000-27009 will be selected.
FST.exe (FST in the case of Linux)	A port will be selected by the operating system.

In order to explicitly specify these ports, specify according to the following steps.

Open the license file that is separately supplied by our company using the text editor.
In the SERVER line, specify the port to be used in lmgrd.exe (lmgrd in the case of Linux). After SERVER, write the port number with a space at the front.
In the VENDOR line, specify the port to be used in FST.exe (FST in the case of Linux). After VENDOR, write the port number in the form of PORT=port number with a space at the front.
Save the file.

*Please specify different port numbers for the SERVER and VENDOR lines.

2.1.2 In the case of Windows

2.1.2.1 Install License Server System

Install License Server System according to the following steps.

Install CD-ROM settings into the license management server.
Copying arlicensemgr.exe (self-extracting format) to an arbitrary folder in the Windows\License folder in the CD-ROM, and executing it will start the following files. lmgrd.exe FST.exe FST.opt lmutil.exe lmtools.exe fnp_LicAdmin.pdf
Store the license file separately supplied by our company to the same folder as Step 2.

2.1.2.2 Set License Server System

Set License Server System according to the following steps.

If the firewall protection is enabled in the license management server, change the firewall settings with one of the following methods.

Method 1 : Specify the License Server System processes as an exception in the firewall. (Recommended)

Method 2 : Specify the port to be used in the License Server System as an exception in the firewall.

Refer to About the ports to be used in the License Server System to explicitly specify the port to be used in the License Server System.
Register the specified port as an exception in the firewall.

Execute lmtools.exe installed in 2.1.2.1 Install License Server System and start the license server manager.

From the [Mode] menu, select [Configuration using Services].

Select the [Config Services] tab.

Input "Agile+ Relief License Service" in [Service Name].

Input the file path name of lmgrd.exe installed in 2.1.2.1 Install License Server System in [Path to the lmgrd.exe file].

Input the file path name of the license file in [Path to the license file].

Input the file path name of the debug log in [Path to the debug log file].
The execution log of the License Server System is output to this file.
Input an optional file name since it is not specified.
"C:\ProgramData\AgilePlusReliefLog\ARLicense.log" is inputted as an example here.

Notes
- Specify the folder that belong to System drive\ProgramData for the folder portion of the file path name that is inputted in [Path to the debug log file]. (recommendation)
  When the folder that does not belong to System drive\ProgramData is specified, the following warning is shown.
  Windows preferred path <SystemDrive>\ProgramData to store service data is not set.
- Specify the existing folder for the folder portion of the file path name that is inputted in [Path to the debug log file]
  . If the folder does not exist, then create it in advance.

Check off [Use Services] to register the service.
Check off [Start Server at Power Up] to start the service when the system starts.

Click [Save Service] to save the settings.

Open Windows services to start "Agile⁺ Relief License Service".

Notes
The service does not start in a part of the operating environment of the license management server.
In that case, please change the logon account of service from "Local Service" to "Local System account" on the [Log On] tab and start again the service.

2.1.2.3 Check License Server System status

Check whether the installed License Server System runs normally according to the following steps.

Start Command Prompt and run the lmutil.exe installed in 2.1.2.1 Install License Server System in the following command line format.

lmutil.exe lmstat -a -c LicenseFilePath

Notes If there are many active users, lots of network computation occurs in the lmutil command.
Execute when there are few active users.

Check the following message is displayed.

The port number for port, the server host name for host and the file path name to the license file for license file path will be displayed.
Below is an example.

License server status: port@host
License file(s) on host : license file path

host : license server UP (MASTER) v11.17.0

Vendor daemon status (on host ):

FST: UP v11.17.0

2.1.3 In the case of Linux

2.1.3.1 Install License Server System

Install License Server System according to the following steps.

Install CD-ROM settings into the license management server.
Copy arlicensemgr_i386.tar.gz(32bit OS) or arlicensemgr_x64.tar.gz(64bit OS) located in the Linux/License directory in the CD-ROM to an arbitrary directory, and extract it with the following command. Example) tar zxf arlicensemgr_i386.tar.gz The following files will be expanded. lmgrd lmutil FST FST.opt fstlm fnp_LicAdmin.pdf
Move fstlm to the /etc/rc.d/init.d/ directory.
Store the license file separately supplied by our company to the same directory as Step 2.

2.1.3.2 Set License Server System

Set License Server System according to the following steps.

If the firewall protection is enabled in the license management server, change the firewall settings with one of the following methods.

Method 1 : Specify the License Server System processes as an exception in the firewall. (Recommended)

Method 2 : Specify the port to be used in the License Server System as an exception in the firewall.

Refer to About the ports to be used in the License Server System to explicitly specify the port to be used in the License Server System.
Register the specified port as an exception in the firewall.

Open fstlm that was moved in Step 3 of 2.1.3.1 Install License Server System.

Set appropriate values for the following variables defined in fstlm.

Variable name	Description
MODULEPATH	The directory stored in Step 2 of 2.1.3.1 Install License Server System. Please do not add "/" at the end.
LICENSENAME	The license file name stored in Step 4 of 2.1.3.1 Install License Server System.
LOGFILEPATH	The full path of the file that outputs the execution log for the License Server System. Specify the existing directory. Add write authority to the directory by the user specified in RUNUSERNAME.
RUNUSERNAME	The user name of the user authority that starts the service.

Before editing

##### Edit start #####

MODULEPATH=
LICENSENAME=
LOGFILEPATH=
RUNUSERNAME=

##### Edit end #####

Editing example

##### Edit start #####

MODULEPATH= /opt/fst/ARLicenseServer
LICENSENAME= fst_xxxx.lic
LOGFILEPATH= /var/log/fstlm.log
RUNUSERNAME= fstlmuser

##### Edit end #####

Execute the following command to start the service.
Start the service as the root user.

/etc/rc.d/init.d/fstlm start

The following message may appear at the start of the service.
fstlm: lmgrd is already running.
In such case, start the service with the following command.

/etc/rc.d/init.d/fstlm restart

The following message may appear at the start of the service.
Failed to start fstlm.service: Unit fstlm.service not found.
In such case, allow the service to run in SELinux settings or disable SELinux.

Refer to 2.1.3.3 Check License Server System status to check the status of the License Server System.

If the service does not run normally, return to 2.1.3.1 Install License Server System to review the steps.

Execute the following command to start the service when the OS is booted.

chkconfig --add fstlm

If the settings have been changed after starting the service in the License Server System, execute the following command to restart the service in the License Server System.
Restart the service as the root user.

/etc/rc.d/init.d/fstlm restart

2.1.3.3 Check License Server System status

Check whether the installed License Server System runs normally according to the following steps.

Execute the following command.

/etc/rc.d/init.d/fstlm status

Notes If there are many active users, lots of network computation occurs in the status command.
Execute when there are few active users.

License server status: port@host
License file(s) on host : license file path

host : license server UP (MASTER) v11.17.0

Vendor daemon status (on host ):

FST: UP v11.17.0

2.2 Install Agile⁺ Relief to client machine

2.2.1 Installation precautions

Set the environment variable as needed when you use Agile⁺ Relief C/C++ by the command.
Please refer to "10.Running confirmation through commands" of "Software Manual FUJITSU Software Agile⁺ Relief C/C++ V1.1.1 (floating license version)" for details.

Licenses are managed in the license management system, so Agile⁺ Relief can be installed into multiple machines. It can also be installed into all the client machines that execute Agile⁺ Relief.

If the old version has already been installed, please uninstall it before the installation.
Agile⁺ Relief is installed without warning when Agile⁺ Relief is installed in the folder where the Agile⁺ Relief of the old version is installed.

Agile⁺ Relief (x86 edition) and Agile⁺ Relief (x64 edition) cannot be installed in the same environment.

The operation environment of Agile⁺ Relief J requires JDK and Eclipse.
Please use JDK(32bit version) and Eclipse(32bit version) when you use Agile⁺ Relief(x86 edition).
Please use JDK(64bit version) and Eclipse(64bit version) when you use Agile⁺ Relief(x64 edition).
After installation, please refer to the [FUJITSU Software Agile⁺ Relief J V1.1.1] - [Code check Operation Guide] of the start menu, and perform necessary setting.

Agile⁺ Relief J cannot include the following signs in the path name of the installation folder.
"^" "&" ";"

Processing under Linux environment are not supported by Agile⁺ Relief J.

2.2.2 In the case of Windows

2.2.2.1 Install Agile⁺ Relief

Install Agile⁺ Relief according to the following steps.

Install CD-ROM settings into the client machine.

After the program selection page has been displayed, do the following operations.

In the case of installation of Agile⁺ Relief(x86 edition)
Select the [Agile⁺ Relief(x86 edition)] button.
In the case of installation of Agile⁺ Relief(x64 edition)
Select the [Agile⁺ Relief(x64 edition)] button.

* Select Agile⁺ Relief(x86 edition) or Agile⁺ Relief(x64 edition) according to OS that installs Agile⁺ Relief.
However, select Agile⁺ Relief(x86 edition) when Agile⁺ Relief(x86 edition) is necessary for the development environment even if you are using the 64 bit OS.

Select the installation language.

*Japanese cannot be selected in the case of non-Japanese OS.

After the Agile⁺ Relief installation program is started, perform the installation according to the message.

In the [Select Features], select the feature to be installed based on different environments.

Environment (client)	Installed features
Developer machine	Agile⁺ Relief C/C++ Agile⁺ Relief J MessageViewer (Any)
Source consolidating server	Agile⁺ Relief Agile⁺ Relief C/C++ Agile⁺ Relief J

End the installation according to the message of installer.

When the installation ends normally, [InstallShield Wizard Complete] will be displayed.

2.2.2.2 Start of Agile⁺ Relief

Start Agile⁺ Relief according to the following steps.

Important
2.1 Install to license management server needs to be completed beforehand.

Start Agile⁺ Relief

When the illustrated dialog box is not displayed, and Agile⁺ Relief runs

The work is completed. The environment is now set for running Agile⁺ Relief.

When the illustrated dialog box is not displayed, and Agile⁺ Relief does not run

Restart Agile⁺ Relief after setting the license management server information with the environmental variable in the following format.

Setting value Variable name Value

FST_LICENSE_FILE port@host
- port : Port number
  Port number can be omitted if the default port number(27000-27009) is used.
  If a port number is specified in 2.1.1 Installation precautions, please use the port number written in the SERVER line.
- host : License management server IP address or host name
  Always add '@' at the front even when the port number is omitted.

When the illustrated dialog box is displayed

Proceed to Step 2.

In the illustrated dialog box, check "Specify the License Server System" is selected, and click [Next].

Input the license management server information. Make inquiries to the server administrator for the value to be set.
Input the value and click [Next].

Setting value port@host
- port : Port number
  Port number can be omitted if the default port number(27000-27009) is used.
- host : License management server IP address or host name
  Always add '@' at the front even when the port number is omitted.

When the activation process ends normally, the dialog box will be displayed. Click [Finish] to complete the activation.

If the illustrated dialogue is not displayed and the activation process was not properly completed, then follow the procedure described in Step 1 [b. When the illustrated dialog box is not displayed, and Agile⁺ Relief does not run].

Notes
The dialog box may not be displayed on the next reboot if the dialog box was not displayed on the first reboot or if the activation process was incomplete with the value inputted.
In such case, restart Agile⁺ Relief by setting the license management server information with the system environmental variable in the format below.

Setting value	Variable name	Value
Setting value	FST_LICENSE_FILE	port@host

2.2.3 In the case of Linux

2.2.3.1 Install Agile⁺ Relief

Install Agile⁺ Relief according to the following steps.

Install CD-ROM settings into the client machine.

Perform the installation based on different environments.

Environment (client)	Installed package content
Developer machine	Agile⁺ Relief C/C++
Source consolidating server	Agile⁺ Relief Agile⁺ Relief C/C++

In the case of installation of Agile⁺ Relief(x86 edition)

Agile⁺ Relief installer is in the Linux/Pgr in the CD-ROM.

Package name	package content
FFSTarqm-1.1.1-jp.i386.rpm	Agile⁺ Relief (x86 edition) (Japanese)
FFSTarqm-1.1.1-en.i386.rpm	Agile⁺ Relief (x86 edition) (English)
FFSTpgr-1.1.1-jp.i386.rpm	Agile⁺ Relief C/C++ (x86 edition) (Japanese)
FFSTpgr-1.1.1-en.i386.rpm	Agile⁺ Relief C/C++ (x86 edition) (English)

In the case of installation of Agile⁺ Relief(x64 edition)

Agile⁺ Relief installer is in the Linux/Pgr_x64 in the CD-ROM.

Package name	package content
FFSTarqm-1.1.1-jp.x86_64.rpm	Agile⁺ Relief (x64 edition) body (Japanese)
FFSTarqm-1.1.1-en.x86_64.rpmm	Agile⁺ Relief (x64 edition) body (English)
FFSTpgr-1.1.1-jp.x86_64.rpm	Agile⁺ Relief C/C++ (x64 edition) (Japanese)
FFSTpgr-1.1.1-en.x86_64.rpm	Agile⁺ Relief C/C++ (x64 edition) (English)

The following command should be executed for installation.

rpm -i package name

In the case of default, install under the /opt.
Please specify the installation directory by the --prefix option.
(rpm -i --prefix install path package name)

Notes

rpm -i --nomd5 package name

2.2.3.2 Start of Agile⁺ Relief

Start Agile⁺ Relief according to the following steps.

Important
2.1 Install to license management server needs to be completed beforehand.

Run Agile⁺ Relief after setting the license management server information with the system environmental variable in the format below.

Setting value Variable name Value

FST_LICENSE_FILE port@host
- port : Port number
  Port number can be omitted if the default port number(27000-27009) is used.
- host : License management server IP address or host name
Command example)

FST_LICENSE_FILE=27000@11.111.111.111
export FST_LICENSE_FILE

Notes
Always add '@' at the front when the port specification is omitted.

3. Uninstall

*Enlarge the view by clicking on the image.

	3.1 Uninstall Agile⁺ Relief 3.1.1 In the case of Windows 3.1.2 In the case of Linux
	3.2 Uninstall License Server System 3.2.1 In the case of Windows 3.2.2 In the case of Linux

3.1 Uninstall Agile⁺ Relief

3.1.1 In the case of Windows

Uninstall Agile⁺ Relief according to the following steps.

The uninstallation is executed in [Programs and Features] in the Control Panel. Or, the uninstallation is executed in [Apps & features] in [System](1) in the Winodws Settings. (1) In the specific version of OS used, it becomes [Apps].
Delete [ FUJITSU Software Agile⁺ Relief V1.1.1] when you use Agile⁺ Relief(x86 edition). Delete [ FUJITSU Software Agile⁺ Relief V1.1.1 (x64 edition) ] when you use Agile⁺ Relief(x64 edition).

Stop "Agile⁺ Relief License Service" in the Windows service screen.
Execute lmtools.exe installed in 2.1.2.1 Install License Server System and start the license server manager.
From the [Mode] menu, select [Configuration using Services].
Select the [Config Services] tab.
Select "Agile+ Relief License Service" in [Service Name].
Click [Remove Service] and delete the service by clicking [YES] in the confirmation dialog box.
Delete the file stored in 2.1.2.1 Install License Server System. Save the license file if necessary.
Restore the firewall settings if any changes were made during installation.

3.2.2 In the case of Linux

Uninstall License Server System according to the following steps.

Execute the following command to stop the license server. Stop the service as the root user. /etc/rc.d/init.d/fstlm stop
Execute the following command to remove the fstlm service from the OS management. chkconfig --del fstlm
Delete the file stored in 2.1.3.1 Install License Server System. Save the license file if necessary.
Restore the firewall settings if any changes were made during installation.

4. Confirm sample program

Please refer to the following information for how to use the sample program.

Agile⁺ Relief
[2.4. Execute Sample Project] of the Agile⁺ Relief Manual.

Agile⁺ Relief C/C++
[Agile⁺ Relief C/C++ Usage] - [Introduction] - [Agile⁺ Relief C/C++ Usage Introduction] of the help.

Agile⁺ Relief J
[4 Usage of the Code Check] of the Code check operation guide.

5. Setup of other features

The following features are set up if necessary.

CI Tool Collaboration Jenkins Plugin
It is plugin to consolidate, and to display the execution result of Agile⁺ Relief with CI tool (Jenkins).
For information about plugins and how to set them up, please refer to "CI Tool Collaboration Function" on the download site.

https://www.fujitsu.com/jp/products/software/resources/technical/agilerelief/search/

Appendix Messages and disposal of License Server System

It describes the message, supplement, and disposal methods that are checked in the License Server System.
Please direct any other inquiries to our contact address.

List of Messages

Action by	Possible cause	Measure
LICENSE_1004 Licensed number of users already reached.
Agile⁺ ReliefRelief user	Exceeding the maximum number of licenses.	Try again after a while.
LICENSE_1015 Cannot connect to license server system.
Action by	Possible cause	Measure
License server administrator	The specification of the license file may be erroneous.	1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and 2.1.3.3 Check License Server System status in the case of Linux to check whether the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure.
License server administrator	The network may be disconnected.	Check the network connection.
Agile⁺ Relief user	The information may be incorrect on the license management server that was set at the time of the Agile⁺ Relief startup.	Refer to 2.2.2.2 Start of Agile⁺ Relief in the case of Windows and 2.2.3.2 Start of Agile⁺ Relief in the case of Linux to check whether the settings are correct.
Agile⁺ Relief user	The network may be disconnected.	Check the network connection.
LICENSE_1018 License server system does not support this feature.
Action by	Possible cause	Measure
License server administrator	A non-Agile⁺ Relief license file may be referred.	1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and 2.1.3.3 Check License Server System status in the case of Linux to check whether the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure.
LICENSE_1025 License server system does not support this version of this feature.
Action by	Possible cause	Measure
License server administrator	An older version of the license file may be referred.	1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and 2.1.3.3 Check License Server System status in the case of Linux to check whether the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure.
LICENSE_1083 Version of vendor daemon is too old.
Action by	Possible cause	Measure
License server administrator	An older version of the license file may be referred.	1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and 2.1.3.3 Check License Server System status in the case of Linux to check whether new version of license management server is used. 2. Refer to 2.1 Install to license management server to install new version of license management server.
LICENSE_1095 Network connect to THIS_HOST failed.
Action by	Possible cause	Measure
License server administrator	The network connection to THIS_HOST was not successfully established.	1. Change "this_host" written to the SERVER line in the license file to the host name of the license server machine. BEFORE change) SERVER this_host ..... AFTER change) SERVER actual host name ..... 2.Refer to 2.1.2.2 Set License Server System in the case of Windows and 2.1.3.2 Set License Server System in the case of Linux to restart the License Server System.
LICENSE_1096 Server node is down or not responding.
Action by	Possible cause	Measure
License server administrator	The license server machine is down or not responding.	1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and 2.1.3.3 Check License Server System status in the case of Linux to check whether the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure.
LICENSE_1097 The desired vendor daemon is down.
Action by	Possible cause	Measure
License server administrator	The specification of the license file may be erroneous.	1. Refer to 2.1.2.3 Check License Server System status in the case of Windows and 2.1.3.3 Check License Server System status in the case of Linux to check whether the license server system runs normally. 2. Refer to 2.1 Install to license management server to check whether there is any error in the installation procedure.
fstlm: lmgrd is already running.
Action by	Possible cause	Measure
License server administrator	The license server system may already be running.	Execute /etc/rc.d/init.d/fstlm restart as the root user to restart the license server system.
Error in saving configuration settings: You are not a license administrator.
Action by	Possible cause	Measure
Agile⁺ Relief user	The license management server information was not saved successfully.	Set the environmental variable to the license management server information by referring to Step 1. [b. When the illustrated dialog box is not displayed, and Agile⁺ Relief does not run] in 2.2.2.2 Start of Agile⁺ Relief. Following this, please restart Agile⁺ Relief.
###### PGRDRV_0019 System error. InstallDirectory/FFSTaplus/FFSTpgr/Analyze/EPOM/libpgrsgw.so open error. ######
Action by	Possible cause	Measure
Agile⁺ Relief user	In the valid SELinux environment, libpgrsgw.so was not successfully read.	Execute the following command as the root user to change file type of "libpgrsgw.so". *# chcon -t textrel_shlib_t InstallDirectory/FFSTaplus/FFSTpgr/Analyze/EPOM/libpgrsgw.so*
###### ARQM_099 System error. "InstallDirectory/FFSTaplus/FFSTarqm/libpgrsgw.so open error." ######
Action by	Possible cause	Measure
Agile⁺ Relief user	In the valid SELinux environment, libpgrsgw.so was not successfully read.	Execute the following command as the root user to change file type of "libpgrsgw.so". *# chcon -t textrel_shlib_t InstallDirectory/FFSTaplus/FFSTarqm/libpgrsgw.so*
Networking Error: Server("*IP Address*") not responding． Please contact System Administrator for assistance.
Action by	Possible cause	Measure
Agile⁺ Relief user	The connection between the license management server machine and the client machine was blocked by the firewall.	In such case, restart Agile⁺ Relief by setting the license management server information with the system environmental variable in the format below on the client side. Variable name : FST_LICENSE_FILE Value : *port@host* *port* : Port number Port number can be omitted if the default port number(27000-27009) is used. *host* : License management server IP address or host name Always add '@' at the front when the port specification is omitted.

1.1 Structure of Agile+ Relief

1.2 License management

1.3 Required Environment

1.1 Structure of Agile⁺ Relief