ETERNUS SF Express V16.9 / Storage Cruiser V16.9 / AdvancedCopy Manager V16.9 Migration Guide

8.1.3 In Case of Problem During Upgrade of Storage Cruiser's Agent (for Solaris, Linux)

The system can be recovered to the same status as Upgrade Installation completed normally.

For the server on which Upgrade Installation failed, perform the following actions:

1. Resolve any problems of installation failure.

2. Login to the server on which to perform the tasks. Perform operations after logging in with root (superuser).

3. Execute the following command to uninstall the previous version.

   • For Solaris environments

     # pkgrm FJSVssage

   • For Linux environments

     # rpm -e FJSVssage

4. Install Storage Cruiser's agent.

   Newly install this version of the Storage Cruiser's agent from the DVD media.
   However, on completion of installation, the Storage Cruiser's agent setup is unnecessary.

5. Restore the environment in which the previous version was used.

   Take the following procedure to restore the previous version:

   1. Insert the DVD "ETERNUS SF SC/ACM/Express Mediapack (V16.9 or higher) Agent Program and Manual" of this version into the DVD drive.
      If already inserted, this step is unnecessary.

   2. Mount the DVD media.
      If already mounted, this step is unnecessary.

   3. Execute the following shell scripts in the DVD media, to restore the previous version.

      • For Solaris environments

        # dvdMountPoint/Agent_unix/Storage_Cruiser/Solaris/scagtpostinst.sh backupDir

      • For Linux environments

        # dvdMountPoint/Agent_unix/Storage_Cruiser/Linux/scagtpostinst.sh backupDir

      For backupDir, specify the directory in which backup data is stored with the absolute path.

   4. Unmount the DVD media.

   5. Eject the DVD media.

6. If the SNMP Trap XML definition file was customized in the environment of the previous version, customize this version as well.

   1. Save the SNMP Trap XML definition file ("1_3_6_1_4_1_211_4_1_3_21_2_21.xml") that is stored in the /etc/opt/FJSVssage/snmpth directory to an arbitrary location.

   2. Prepare the SNMP Trap XML definition file for this version in the /etc/opt/FJSVssage/snmpth directory.
      From that directory, copy the "1_3_6_1_4_1_211_4_1_3_21_2_21.xml.new" file to the "1_3_6_1_4_1_211_4_1_3_21_2_21.xml" file.

   3. Refer to "SNMP Trap XML Definition File" in the Storage Cruiser Operation Guide and customize the "1_3_6_1_4_1_211_4_1_3_21_2_21.xml" file. For the contents of the customization, refer to the SNMP Trap XML definition file which was saved to the arbitrary location in step a.

7. Execute the following command to start the daemon.

   # /opt/FJSVssage/bin/sstorageagt

8. Reload the server information on Web Console.