ETERNUS SF AdvancedCopy Manager V16.9 Operation Guide

1.6.4 Disabling the Volume Lock Error Investigation Function

This section explains how to release the settings for the investigation tool used by the volume lock error investigation function.

1.6.4.1 Releasing handle.exe Setting

Delete (or rename) the handle.exe file stored in the following directory.

Server Type	Location
Managed Server	workDirectory\var\HandleTool The workDirectory means "Work Directory" specified at the AdvancedCopy Manager's agent installation. "C:\Win32app\AdvancedCopyManager" is the default installation destination directory.
Management Server also serves as a Managed Server	workDirectory\ACM\var\HandleTool The workDirectory means "Work Directory" specified at the ETERNUS SF Manager installation. "C:\ETERNUS_SF" is the default installation destination directory.

In a clustered environment, delete handle.exe at all nodes that comprise the clustered system.

1.6.4.2 Releasing openfiles.exe Setting

Perform the following procedure. In a clustered environment, perform the following procedure at all nodes that comprise the clustered system.

1. Execute "openfiles /local off" from the command prompt.

2. Restart the operating system.