When accessing to the Management Server going through a proxy server, the following events may occur:
The client IP addresses may not be displayed properly in the following screens:
Login Result pop-up window displayed at the time of login
Login/Logout History screen
User Management screen
When a web browser is Safari, the Login screen of Web Console may not be displayed.
To avoid those events, set a web browser or a client PC operating system so that it may access the Management Server without going through the proxy server. For example, you can take the following actions:
Specify the Management Server to the exceptional setting without going through the proxy server of a web browser.
Use an Proxy Automatic Configuration (PAC) file.
Only when using Web Console, set so that a web browser or a client PC operating system may not go through the proxy server.
Note
If you use Firefox, do not check the Auto-detect proxy settings for this network radio button under the Configure Proxies to Access the Internet in the Connection Settings screen.
When the Auto-detect proxy settings for this network radio button is checked, the following message may be displayed.
esgui00001 Internal error occurred.
When the Auto-detect proxy settings for this network radio button is checked and the above message is displayed, select the category to be displayed in the global navigation tab.
