By using FJQSS (Information Collection Tool), collect the investigation material required to maintain the Redundant Line Control Function.
The collected material includes all the investigation materials in the list of the collected information in "6.1.1 Command to collect materials."
Execute the following command.
# /opt/FJSVqstl/fjqss_collect |
The product selection menu appears. Input the number of the product of which you want to collect the investigation material ("PRIMECLUSTER GL"), then input "[Enter]".
For the cluster system, if the number of the cluster product (PRIMECLUSTER HA Server, for example) is specified, the investigation material of PRIMECLUSTER including GLS can be collected at once.
Press the [Y] key according to the instruction in the prompt.
After the FJQSS has completed the collection, the name of the output directory of the collected investigation material appears. Verify that the investigation material has been collected in the directory.
Send the created file to field engineers.
The following file is created in the output directory of the collected material.
resultYYYYMMDDHHMMSS.tar.gz
(YYYYMMDDHHMMSS: time (year, month, day, hour, minute, and second) that the collection started)
Information
About FJQSS (Information Collection Tool) and its usage
You can collect the information necessary for the trouble investigation with FJQSS (Information Collection Tool). See the FJQSS User's Guide bundled to the installation medium of the product.
When you see the FJQSS User's Guide, open the following file in the installation medium of the product by the browser.
documents/fjqss-manual_sollnx/index_en.html
