3.1.2 Error Messages Output by the Uninstall (middleware) Function

It has already been running in another process.

[Description]

An attempt was made to start a second instance of Uninstall (middleware). Alternatively, an attempt was made to start Uninstall (middleware) while the installer was active.

[Corrective Measures]

Close the instance of Uninstall (middleware) that is already active. Alternatively, wait until the installer terminates and then start Uninstall (middleware).

Please enter a valid option.

[Description]

Characters other than those that can be used (item number or y/n) were entered.

[Corrective Measures]

Check the window, and enter valid characters.

Failed to uninstall of the following software packages:

[Description]

The software displayed after this message could not be uninstalled.

[Corrective Measures]

Check the uninstallation failure message displayed after this message, and take corrective action.

Also, if the message "Uninstalling is canceled." is displayed during uninstallation, then collect the files below and contact Fujitsu technical support.

[Solaris version]

/var/tmp/systemwalker_swopeuninstall.log

[HP-UX version/AIX version/Linux version]

/tmp/systemwalker_swopeuninstall.log

[Windows version]

<Windows directory>\mpdmunins.log

Unable to uninstall the software as it is referred from more than one software.

[Description]

The software that the user attempted to uninstall could not be uninstalled because it is being used by multiple software programs.

[Corrective Measures]

No action is required.

Unable to uninstall the software as the software is mandatory.

[Description]

The software that the user attempted to uninstall could not be uninstalled because it is required by other software.

[Corrective Measures]

No action is required.

Internal data is broken.

[Description]

The internal data being used by the tool is corrupted.

[Corrective Measures]

Retrieve the files from the directories below, and contact Fujitsu technical support.

[UNIX version]

/var/opt/FJSVCIR/cir/

/etc/opt/FJSVCIR/cir/CIR.properties

[Windows version]

%SystemDrive%\FujitsuF4CR\cir\

%ProgramData%\Fujitsu\FujitsuF4CR\cir\

Unable to uninstall the software you were about to uninstall as the existence of the software is a precondition for the operation of another software.

[Description]

The software that the user attempted to uninstall could not be uninstalled because it is a prerequisite for other software.

[Corrective Measures]

No action is required.

The program terminated abnormally.

[Description]

The tool terminated abnormally.

[Corrective Measures]

Retrieve the files from the directories below, and contact Fujitsu technical support.

[UNIX version]

/var/opt/FJSVCIR/cir/

/etc/opt/FJSVCIR/cir/CIR.properties

[Windows version]

%SystemDrive%\FujitsuF4CR\cir\

%ProgramData%\Fujitsu\FujitsuF4CR\cir\

An unexpected error has occurred during uninstall.

[Description]

An error occurred during uninstallation.

[Corrective Measures]

Retrieve the files from the directories below, and contact Fujitsu technical support.

[UNIX version]

/var/opt/FJSVCIR/cir/

/etc/opt/FJSVCIR/cir/CIR.properties

[Windows version]

%SystemDrive%\FujitsuF4CR\cir\

%ProgramData%\Fujitsu\FujitsuF4CR\cir\

It failed to uninstall.See log for details.

[Description]

An error occurred during uninstallation. (Silent mode)

[Corrective Measures]

Check the following log files:

[UNIX version]

/var/opt/FJSVcir/cir/logs/cirlog0.log.0

[Windows version]

%SystemDrive%\FujitsuF4CR\cir\logs\cirlog0.log.0

%ProgramData%\Fujitsu\FujitsuF4CR\cir\logs\cirlog0.log.0

Failed to initialize the temp directory.

[Description]

Unable to start "Uninstall (middleware)" because the working directory failed to initialize.

[Corrective Measures]

Restart "Uninstall (middleware)". If the problem is not resolved after restarting, ensure that other processes are not accessing files under the directories below.

[UNIX version]

/var/opt/FJSVcir/cir/temp/meta_db

[Windows version]

%SystemDrive%\FujitsuF4CR\cir\temp\meta_db

%ProgramData%\Fujitsu\FujitsuF4CR\cir\temp\meta_db

[Notice]Need to restart for uninstall completion.

[Description]

Uninstallation completed. Restart the system. (Silent mode)

[Corrective Measures]

The system is not restarted automatically. Restart the system manually.