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Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

2.4.3 Unable to Log In to the Server From a Systemwalker Operation Manager Client or Environment Setup Client [UNIX Versions]

Error message

Permission to use the specified project not granted to user.

Action 1

Applicable versions and levels

Points to check

Are passwords stored in /etc/shadow?

Cause

HP-UX versions 5.1 to V13.0.0 do not support /etc/shadow, therefore Systemwalker Operation Manager cannot authenticate passwords if they are stored in this file.

Action method

Consider one of the following operations to circumvent using /etc/shadow:

Action 2

Applicable versions and levels

Solaris version: V17.0.0 or later

Linux version: V17.0.0 or later

Points to check

Do you have an LDAP user configured as the OS user assigned to the Operation Manager user of the Systemwalker Extended User Management feature?

Cause

Only OS local users can be assigned to the Operation Manager user of the Systemwalker Extended User Management feature.

Action method

Register the OS local user in the Systemwalker Extended User Management feature.