The action to be taken if the message "Web server setup failed." is displayed at the time of installation is as follows.
Applicable versions and levels
Windows versions: V13.7.0 or later
Solaris versions: V13.7.0 or later
Linux versions: V13.7.0 or later
Action 1
Points to check
Is the port number to be used by the Web Server (the Web Console/ the Web API function [V17.0.0 or later]) being used by another application?
Cause
The port number to be used by the Web Server function is already being used by another application.
Action method
Follow the procedure below if the port to be used by the Web Server is already being used.
However, if the installation of Systemwalker Operation Manager is still in progress at this time, complete the installation first.
Execute the poperationmgr command to stop Systemwalker Operation Manager.
Perform either a. or b. below:
Release the port to be used by the Web Server.
The default value of the port to be used by the Web Server is between 9900 and 9908.
Change the port to be used by the Web Server.
Execute mpowebconfig (Web server configuration update command) with the -o option specified to output the Web server port definition file.
Use a text editor to edit the output file, and change the port number to another available port number. Save the file.
Specify the Web server port definition file that was saved in step 2 in the -i option of mpowebconfig (Web server configuration update command) and execute.
Execute mpowebsetup (Web server setup command) with the -u option specified to remove the Web server settings.
Execute mpowebsetup (Web server setup command) with no option specified to set up the Web server.
Execute the soperationmgr command to start Systemwalker Operation Manager.
Action 2
Points to check
Can the local host name be resolved?
Cause
The local host name cannot be resolved.
Action method
If the local host name cannot be resolved, perform the following procedure.
However, if the installation of Systemwalker Operation Manager is still in progress at this time, complete the installation first.
Execute the poperationmgr command to stop Systemwalker Operation Manager.
Check the name resolution methods such as the use of hosts file or DNS, and set the method so that the local host name can be resolved successfully.
Execute mpowebsetup (Web server setup command) with the -u option specified to remove the Web server settings.
Execute mpowebsetup (Web server setup command) with no option specified to set up the Web server.
Execute the soperationmgr command to start Systemwalker Operation Manager.
