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PRIMECLUSTER Enterprise Edition4.6A10 Installation Guide
FUJITSU Software

A.1.3 Error messages

ERROR: /etc/sysconfig/kdump was invalid

Description

Installation failed because blacklist could not be configured due to an error in /etc/sysconfig/kdump.

Example: KDUMP_COMMANDLINE_APPEND setting is not enclosed in quotation marks (' or "). There is a newline on the line where KDUMP_COMMANDLINE_APPEND is written.

Workaround

Refer to the OS error messages and the manual, etc., and run cluster_install again after correcting the error in /etc/sysconfig/kdump.

If the above action fails to solve the problem, put down the message and gather information for investigation then contact your Fujitsu system engineers.

ERROR: /etc/sysconfig/kdump is not writable

Description

Failed to edit /etc/sysconfig/kdump and installation aborted.

Workaround

Clear the cause of the edit failure and run cluster_install again.

If the above action fails to solve the problem, put down the message and gather information for investigation then contact your Fujitsu system engineers.

ERROR: /tmp needs TMP_LEAST KB at least

Description

There is not enough free space on the /tmp file system.

Workaround

Reserve at least TMP_LEAST KB on the /tmp file system then execute the command again.

ERROR: /tmp not writable

Description

Creation of a temporary file in /temp failed.

Workaround

After /temp is made writable, execute the command again.
Example: If the file system including /temp is mounted as a read-only file system, make /temp writable by executing "mount -o remount <mount point of the file system including /tmp>".

ERROR: /var needs VAR_LEAST KB at least

Description

There is not enough free space on the /var file system.

Workaround

Reserve at least VAR_LEAST KB on the /var file system then execute the command again.

ERROR: </usr/sbin/dmidecode> command not found

Description

The command </usr/sbin/dmidecode> not installed on the system.

Workaround

Check if the OS is installed with a right procedure.

ERROR: CF driver is loaded

Description

The CF driver is loaded.

Workaround

Unload the CF driver then execute the command again. For details, see "PRIMECLUSTER Cluster Foundation Configuration and Administration Guide".

ERROR: Failed to install FJQSS<Information Collection Tool>

Description

Installation of FJQSS failed.

Workaround

Collect the following information then contact your Fujitsu system engineers.

  • /tmp/fjqssinstaller.log

ERROR: failed: rpm *

Description

The rpm command failed. ( "*" indicates the error details.)

Workaround

Remove the cause of the error referring to the log file then execute the command again.

ERROR: internal error: *

Description

An internal error occurred. ( "*" indicates the error details.)

Workaround

Put down the message then contact your Fujitsu system engineers.

ERROR: platform <PLAT> not supported

Description

This software is not supported.

Workaround

Check if the environment meets operating conditions as prescribed in "Chapter 2 Operation Environment". If there is nothing wrong with the environment, put down the message then contact your Fujitsu system engineers.

ERROR: product <PROD> on platform <PLAT> not supported

Description

Installation of the product set <PROD> is not supported for this software.

Workaround

Check if the command option is correct. If it is, then check if the environment meets operating conditions as prescribed in "Chapter 2 Operation Environment". If there is nothing wrong with the environment, put down the message then contact your Fujitsu system engineers.

ERROR: product <PROD1> and <PROD2> contains the same package <PKG>

Description

The products <PROD1> and <PROD2> are included in the same package <PKG>, so they cannot be installed at the same time.

Workaround

An option cannot be specified for the products <PROD1> and <PROD2>.

ERROR: syntax error

Description

An incorrect option was specified.

Workaround

Correct the option then execute the command again.

ERROR: syntax error ( <PSET> <PLAT> )

Description

An incorrect option was specified.
Installation of the product set <PSET> is not supported for this software.

Workaround

Check if the command option is correct. If it is, check whether the environment meets operating conditions as prescribed in "Chapter 2 Operation Environment".

ERROR: The installation of following package(s) failed.
    <
PackageName>

Description

The installation of <PackageName> failed. You may have tried to install in the kernel version of OS not supported.

Workaround

Please confirm whether there is required patch of PRIMECLUSTER corresponding to the kernel version of OS. If the patch is existing, please apply the patch and execute "rpm -V --nodigest --nofiles --noscripts --nosignature <PackageName>" afterwards. When nothing is output, it means the execution of the CLI installer succeeded. Please perform the subsequent procedure.
If the above action fails to solve the problem, put down the message then contact your Fujitsu system engineers.

ERROR: the installation process is running now

Description

The other installation process is running.

Workaround

Wait until the other installation process is completed then execute the command again.

Note

If this message appears although the other installation process is not being executed, delete the "/tmp/cluster_install" and "/tmp/cluster_uninstall" flag files then execute the command again.

ERROR: to use this installer you will need to be the root user.

Description

The command was executed by a non-root user.

Workaround

Execute the command using root user access privileges.

Installation failed

Description

Installation failed.

Workaround

Remove the cause of the problem referring to the error message and log file then execute the command again.

Please see the following log file.
/var/log/install/cluster_install

Description

See the /var/log/install/cluster_install log file.

Workaround

Remove the cause of the error referring to the log file then execute the command again.