Figure 4.1 Flow of Data from Business Server to the Cloud Provider
The procedure for using backup software to back up business data to the cloud provider is as follows.
Connect the shared folders of this product to the backup server on the network.
Set a shared folder of this product as the backup data storage destination for the backup software.
Refer to the manual of the backup software for details about how to configure this setting.
Use the backup software to perform a backup.
Refer to the manual of the backup software for details about how to perform a backup.
Confirm in CSG Web GUI that the transfer to the cloud provider is completed.
Check whether Untransferred data is "No" in the Used cache capacity panel that is in the dashboard of CSG Web GUI.
Information
If other backup processes that share the cache exist, Untransferred data remains "Yes" until all transfer processes are completed.
Note
For this product, "Writing Completed" is returned to the backup software when the data is written to cache. Because of this, even if an abnormality occurs in communication with the cloud provider while writing, the writing is completed.
However, if the backup process is accompanied by a read and a communication abnormality with the cloud provider continues for three minutes or more, the process may terminate with an error.
If the backup process terminates with an error due to a communication abnormality, remove the cause of the error and execute a backup again.
For backups linked with the cloud backup script of ETERNUS SF AdvancedCopy Manager, contact our customer support department for details.
