This chapter explains the troubleshooting procedures for when executing a Windows PE creation script.
When an error has occurred while executing a Windows PE creation script, collect the following troubleshooting data, and send it to Fujitsu technical staff.
When an error has occurred during operation after a Windows PE creation script was executed, collect the following troubleshooting data, and send it to Fujitsu technical staff.
When Using Cloud Edition
"1.3 Collecting Investigation Data (Cloud Edition)" in "Troubleshooting"
When Using Virtual Edition
"1.2 Collecting Investigation Data (Virtual Edition)" in "Troubleshooting"
yyyymmddhhmmss.log (yyyymmddhhmmss indicates the date and time)
| Version of the Windows PE | Log File Storage Folder Name |
|---|---|
| Windows PE 5.1 (amd64) |
WinPEBat\WinPEOutput\WinPE51_amd64\log |
| Windows PE 3.1 (amd64) |
WinPEBat\WinPEOutput\WinPE31_amd64\log |
| Windows PE 3.1 (x86) |
WinPEBat\WinPEOutput\WinPE31_x86\log |
| Execution Status | Description |
|---|---|
| When starting | Time of starting |
| Executed OS | |
| When executed | Command prompt output details |
| When an error occurs | Error code |
| Cause | |
| When stopping | Time of stopping |
| Determination of success of Windows PE creation |
error_recovery.bat is the batch file for deleting any remaining files or mounts that were being executed when a Windows PE creation script ended abnormally.
These files and mounts remain in the output destination folder (WinPEBat\WinPEOutput) for the version of Windows PE that was being created.
| Arguments of error_recovery.bat | Output Destination Folder of the Windows PE to Delete |
|---|---|
| amd64 pe51 | WinPEBat\WinPEOutput\WinPE51_amd64\module |
| amd64 pe31 | WinPEBat\WinPEOutput\WinPE31_amd64\module |
| x86 pe31 | WinPEBat\WinPEOutput\WinPE31_x86\module |
| Arguments of error_recovery.bat | Log Files for Deletion |
|---|---|
| amd64 pe51 del_log | WinPEBat\WinPEOutput\WinPE51_amd64\log\*.log |
| amd64 pe31 del_log | WinPEBat\WinPEOutput\WinPE31_amd64\log\*.log |
| x86 pe31 del_log | WinPEBat\WinPEOutput\WinPE31_x86\log\*.log |
