The following messages are output to the event log of the Symantec Endpoint Protection Manager server when it notifies the Resource Orchestrator manager of security risks.
UUID:rcx_quarantine_lserver.bat Started
INFORMATION
JSE_SWRC_FJSVRCXMGR
201
Execution of the Symantec coordination batch file (rcx_quarantine_lserver.bat) has started.
For UUID, a UUID assigned to each process is displayed.
No action is necessary.
UUID:rcx_quarantine_lserver.bat Completed
INFORMATION
JSE_SWRC_FJSVRCXMGR
202
Execution of the Symantec coordination batch file (rcx_quarantine_lserver.bat) has completed.
For UUID, a UUID assigned to each process is displayed.
No action is necessary.
UUID:Quarantine L-server Failed
ERROR
JSE_SWRC_FJSVRCXMGR
601
Execution of the Symantec coordination script file (rcx_quarantine_lserver.ps1) failed.
For UUID, a UUID assigned to each process is displayed.
Collect the event log (application log), and contact Fujitsu technical staff.
UUID:rcx_quarantine_lserver.ps1 Started
INFORMATION
JSE_SWRC_FJSVRCXMGR
211
Execution of the Symantec coordination script file (rcx_quarantine_lserver.ps1) has started.
For UUID, a UUID assigned to each process is displayed.
No action is necessary.
UUID:Success to get IP address of L-server to quarantine:[IP Address]
INFORMATION
JSE_SWRC_FJSVRCXMGR
212
A security risk has occurred on the virtual PC or physical server with the IP address displayed in "IP Address".
For UUID, a UUID assigned to each process is displayed.
No action is necessary.
UUID:rcx_quarantine_lserver.ps1 Completed
INFORMATION
JSE_SWRC_FJSVRCXMGR
213
Execution of the Symantec coordination script file (rcx_quarantine_lserver.ps1) has completed.
For UUID, a UUID assigned to each process is displayed.
No action is necessary.
UUID:Failed to invoke API. Retry in 1 second
WARNING
JSE_SWRC_FJSVRCXMGR
411
An attempt to issue a REST API to the Resource Orchestrator manager to quarantine an L-Server failed.
Issuing will be re-attempted in one second.
For UUID, a UUID assigned to each process is displayed.
No action is necessary.
UUID:rcx.config not exist
ERROR
JSE_SWRC_FJSVRCXMGR
611
The environment definition file (rcx.config) does not exist.
Use the rcx_register_ror.ps1 create command to create the environment definition file.
UUID:Failed to read rcx.config
ERROR
JSE_SWRC_FJSVRCXMGR
612
Reading of the environment definition file (rcx.config) failed.
For UUID, a UUID assigned to each process is displayed.
Check whether it is possible to access the environment definition file.
UUID:Argument not Exist
ERROR
JSE_SWRC_FJSVRCXMGR
613
The IP address of the virtual PC or physical server on which a security risk occurred was not received in a notification from Symantec Endpoint Protection Manager.
Preparation of Symantec Endpoint Protection Manager may not have been performed correctly.
For UUID, a UUID assigned to each process is displayed.
Refer to "2.1 Preparations for Using the Automatic Quarantining Function" to confirm that the settings of antivirus software are correct.
UUID:Failed to get IP address
ERROR
JSE_SWRC_FJSVRCXMGR
614
The IP address of the virtual PC or physical server on which a security risk occurred could not be obtained from the notification from Symantec Endpoint Protection Manager.
Preparation of Symantec Endpoint Protection Manager may not have been performed correctly.
For UUID, a UUID assigned to each process is displayed.
Refer to "2.1 Preparations for Using the Automatic Quarantining Function" to confirm that the settings of antivirus software are correct.
UUID:Failed to invoke API to ROR Manager. Detail = [detail]
ERROR
JSE_SWRC_FJSVRCXMGR
615
An attempt to issue a REST API to the Resource Orchestrator manager to quarantine an L-Server failed.
For UUID, a UUID assigned to each process is displayed.
In detail, the detailed message is displayed.
If taking the above corrective action does not solve the problem, collect the Windows event log (application log) and troubleshooting data of the Resource Orchestrator manager, and contact Fujitsu technical staff.
UUID:Failed to invoke API to ROR Manager for 3 times. Detail = [detail]
ERROR
JSE_SWRC_FJSVRCXMGR
616
An attempt to issue a REST API to the Resource Orchestrator manager to quarantine an L-Server failed. Issuing of a REST API failed three times in a row due to a service being temporarily unavailable.
For UUID, a UUID assigned to each process is displayed.
In detail, the detailed message is displayed.
If taking the above corrective action does not solve the problem, collect the Windows event log (application log) and troubleshooting data of the Resource Orchestrator manager, and contact Fujitsu technical staff.
