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ServerView Resource Orchestrator V3.4.0 Troubleshooting
FUJITSU Software

7.13 The Error Details are not Correctly Displayed in the Error Dialog even if the Operation in the Console Screen (VMware vSphere 5.1 or Later) has Failed.

Description

If the network connection between the VMware vCenter Server and a VMware vSphere Client is lost while any of the following operations are being performed, the error message may be become an empty string ("") or "Error" may be displayed in the Error Dialog.

  • Opening the L-Server console screen (vSphere 5.1 or later)
  • Operation within the L-Server console screen

Corrective Action

  • Check the network connection between the VMware vCenter Server and the VMware vSphere Client.
  • Check that there are no problems with the settings of the browser.

    Check whether the URL of the ROR console has been added to the "Trusted sites" of the web browser.

    For details, refer to "Chapter 2 Login and Logout" in the "User's Guide for Infrastructure Administrators CE"