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ServerView Resource Orchestrator V3.4.0 Troubleshooting
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Chapter 3 L-Server Operations > 3.1 The Guest OS Associated with the L-Server does not Start Properly
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3.1 The Guest OS Associated with the L-Server does not Start Properly

Description

When an L-Server assigned with an image is started for the first time or when the guest OS is being started, one of the following messages is displayed on the guest OS console and the guest OS fails to startup.

  1. "The computer restarted unexpectedly or encountered an unexpected error." is displayed
  2. "Windows could not parse or process the unattend answer file for pass [specialize]" is displayed
  3. "Your Product Key uniquely identifies your copy of windows." is displayed on the product key entry screen
  4. The message "The system could not log you on. Make sure your User name and domain are correct, and then type your password again. Passwords are case-sensitive." is displayed

Corrective Action

The parameters set for the OS specified when creating an L-Server may be incorrect. Set the correct values and perform the operation again.

  • For a. through c.:

    Check the product key value. If the value is not correct, set the correct value.

  • For d.:

    Check the administrator password value. If the value is not correct, set the correct value.

For details on the parameters set for the OS, refer to "16.2.5 [OS] Tab" or "16.3.5 [OS] Tab" in the "User's Guide for Infrastructure Administrators (Resource Management) CE".

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