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ServerView Resource Orchestrator V3.4.0 Troubleshooting
FUJITSU Software

2.3 Public LAN Communication Issues

This section explains how to troubleshoot communication issues for managed servers on the public LAN.

Use the following procedure to confirm and resolve any problems.

  • The VLAN is not correctly set up

    LAN switch blade internal ports must be set to the same VLAN ID(s) as external public LAN ports.

  • Port groups are not correctly set up

    For LAN switch blades operating in IBP mode, internal ports and external ports should belong to the same port group.

  • The public LAN IP address is not correctly set up

    Check that the public LAN IP address is correctly set on the managed server.

    • The subnet mask must be correct
    • There should be no IP address conflicts
  • Routing information is not correctly set up

    Verify that the routing settings for the server allow for communication to an address on a different subnet.