This section explains messages starting from VSYS20000.
Unexpected HTTP status code of CBRM response. expected={0}, actual={1}, message={2}, object={3}, method={4}
Description
An unexpected HTTP status code was returned from the Resource Management function.
Parameter
{0}: Expected status code
{1}: Status code of the return value
{2}: Message
{3}: Object name
{4}: Method name
Corrective Action
Ensure that the Resource Management function is operating normally.
When operating normally, collect this message and the investigation data, and then contact Fujitsu technical staff.
Validation error of CBRM response. message={0}, object={1}, method={2}
Description
There is a problem with the content of the response returned from the Resource Management function.
Parameter
{0}: Message
{1}: Object name
{2}: Method name
Corrective Action
Ensure that Resource Management function is operating normally.
When operating normally, collect this message and the investigation data, and then contact Fujitsu technical staff.
Unexpected exception occurred during calling CBRM. message={0}, object={1}, method={2}
Description
An unexpected error occurred when the Resource Management function was called.
Parameter
{0}: Message
{1}: Object name
{2}: Method name
Corrective Action
Ensure that Resource Management function is operating normally.
When operating normally, collect this message and the investigation data, and then contact Fujitsu technical staff.
Status of task is error in CBRM response. task_id={0}, error_code={1}, message={2}
Description
The response returned by the Resource Management function is an error status.
Parameter
{0}: Task ID of the Resource Management function
{1}: Message ID for the Resource Management function
{2}: Message for the Resource Management function
Corrective Action
If {1} is "00000", refer to the message that was output immediately before this message.
In other cases, refer to "Part 1 Messages Displayed by Virtual Edition and Cloud Edition" and follow the Corrective Actions described for the message ID.
When this message is output on cancel an L-Platform, use the cfmg_deletelplatform command to delete the L-Platform after removing the cause of the error.
Refer to the "10.1 cfmg_deletelplatform (Delete L-Platform)" in the "Reference Guide (Command/XML) CE" for information on the cfmg_deletelplatform command.
Unexpected HTTP status code of product registration response. expected={0}, actual={1}, message={2}, object={3}, method={4}
Description
An unexpected HTTP status code was returned while product information was being registered.
Parameter
{0}: Expected status code
{1}: Status code of the return value
{2}: Message
{3}: Object name
{4}: Method name
Corrective Action
Check whether the product information registration server is operating normally.
Unexpected exception occurred during product registration. message={0}, object={1}, method={2}
Description
An unexpected error occurred while product information was being registered.
Parameter
{0}: Message
{1}: Object name
{2}: Method name
Corrective Action
Check whether the product information registration server is operating normally.
SQL error occurred. message={0}, target={1}, method={2}
Description
An SQL error has occurred.
Parameter
{0}: Message
{1}: Object name
{2}: Method name
Corrective Action
Ensure that the database (PostgreSQL) service has been started properly (refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for details).
When the above actions do not solve the problem, collect this message and the investigation data, and then contact Fujitsu technical staff.
Unexpected exception occurred during accessing database. message={0}, object={1}, method={2}
Description
An unexpected error has occurred while the database was being accessed.
Parameter
{0}: Message
{1}: Object name
{2}: Method name
Corrective Action
Ensure that the database (PostgreSQL) service has been started properly (refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for details).
When the above actions do not solve the problem, collect this message and the investigation data, and then contact Fujitsu technical staff.
Failed to initialize database session. message={0}
Description
Initializing the database session has failed.
Parameter
{0}: Message
Corrective Action
Ensure that the database (PostgreSQL) service has been started properly (refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for details).
When the above actions do not solve the problem, collect this message and the investigation data, and then contact Fujitsu technical staff.
Failed to close database session. message={0}
Description
Closing the database session has failed.
Parameter
{0}: Message
Corrective Action
Ensure that the database (PostgreSQL) service has been started properly (refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for details).
When the above actions do not solve the problem, collect this message and the investigation data, and then contact Fujitsu technical staff.
Failed to commit changes in transaction. message={0}
Description
Committing the changes to the database has failed.
Parameter
{0}: Message
Corrective Action
Ensure that the database (PostgreSQL) service has been started properly (refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for details).
When the above actions do not solve the problem, collect this message and the investigation data, and then contact Fujitsu technical staff.
Failed to roll back changes in transaction. message={0}
Description
Rolling back the changes to the database has failed.
Parameter
{0}: Message
Corrective Action
Ensure that the database (PostgreSQL) service has been started properly (refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for details).
When the above actions do not solve the problem, collect this message and the investigation data, and then contact Fujitsu technical staff.
Unexpected exception occurred during executing step. message={0}, object={1}, method={2}
Description
An unexpected error has occurred with each task processing for the batch job.
Parameter
{0}: Message
{1}: Object name
{2}: Method name
Corrective Action
Collect this message and the investigation data, and then contact Fujitsu technical staff.
Unexpected exception occurred during executing job. message={0}
Description
An unexpected error has occurred with the batch job.
Parameter
{0}: Message
Corrective Action
Collect this message and the investigation data, and then contact Fujitsu technical staff.
Product ID is not found in the product table. product_type={0}
Description
Obtaining product information from the database has failed.
Parameter
{0}: Product type
Corrective Action
Ensure that the database (PostgreSQL) service has been started properly (refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for details).
When the above actions do not solve the problem, collect this message and the investigation data, and then contact Fujitsu technical staff.
Multiple product IDs are found in the product table. product_type={0}
Description
There are multiple product information IDs for the same product type.
Parameter
{0}: Product type
Corrective Action
Collect this message and the investigation data, and then contact Fujitsu technical staff.
Precondition failed. {0} target={1}, method={2}, argument={3}
Description
An unexpected error has occurred.
Parameter
{0}: Detail code
{1}: Object name
{2}: Method name
{3}: Specified parameter
Corrective Action
Collect this message and the investigation data, and then contact Fujitsu technical staff.
Postcondition failed. {0} target={1}, method={2}
Description
An unexpected error has occurred.
Parameter
{0}: Detail code
{1}: Object name
{2}: Method name
Corrective Action
Collect this message and the investigation data, and then contact Fujitsu technical staff
Timeout to create system. [System-ID:{0} Start Time:{1}]
Description
A timeout has occurred with the deployment processing.
Parameter
{0}: L-Platform ID
{1}: Start time for deployment setup
Corrective Action
Ensure that Resource Management function is operating normally.
When the above actions do not solve the problem, collect this message and the investigation data, and then contact Fujitsu technical staff.
Timeout to setup middleware [System-ID:{0} Start Time:{1}]
Description
A timeout has occurred with the middleware setup processing.
Parameter
{0}: L-Platform ID
{1}: Start time for middleware setup
Corrective Action
Refer to the message that was output immediately before this message.
Failed to create event data file. [System-ID:{0} File Name:{1} Data:{2}]
Description
An attempt to generate an event data file for starting a post-processing flow has failed.
Parameter
{0}: L-Platform ID
{1}: Name of the event data file
{2}: Content of the event data file
Corrective Action
Eliminate the cause of the failure to generate the event data file, and then create an XML file with the name and content specified by the message and place it in the storage directory for event data files.
Failed to add scope. [orgId:{0} userId:{1} vsysId:{2}]
Description
Failed to add the permission to operate the L-Platform.
Parameter
{0}: Tenant name
{1}: User ID
{2}: L-Platform ID
Corrective Action
If the displayed user is a tenant user, perform the following procedure.
Log in as a dual-role administrator or an infrastructure administrator, and open the [Tenants] tab.
List the L-Platforms of the tenant.
Change the owner of the L-Platform to a user with the tenant administrator role.
Change the owner back to the user of the failed operation.
No Corrective Action is required when the user is the tenant administrator.
Failed to start server. [L-Platform ID:{0}] [Server Name:{1}]
Description
Failed to start.
Parameter
{0}: L-Platform ID
{1}: Server name
Corrective Action
Contact the infrastructure administrator.
Failed to stop server. [L-Platform ID:{0}] [Server Name:{1}]
Description
Failed to stop.
Parameter
{0}: L-Platform ID
{1}: Server name
Corrective Action
Contact the infrastructure administrator.
