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ServerView Resource Orchestrator Cloud Edition V3.4.0 User's Guide for Infrastructure Administrators(Compatibility View)
FUJITSU Software

4.4.3 Alert Resolve

When an alert occurs, an alert icon () will be displayed at the top left of the charts. When the alert has been changed to resolve all of the alerts for the chart, the alert icon displayed at the top left of the charts will disappear.

The procedure for changing a displayed alert to resolve the alert is shown below.

  1. Click the [Alert] button. Alternatively, use the method explained in "4.4.2 Alert List (for Each Chart)" to display the Alert list window.

  2. Select the alert to be changed to resolve and click the [Comments] button.
    The Comment dialog box will be displayed.

  3. Enter a comment in the "Add Comment" column and then click the [Resolve Alert] button.
    The comment entered in the "Comment history" column will be displayed.

  4. Click the [Close] button and close the Comment dialog box.
    When the alert is changed to "Resolve alert, a check mark () will be added to the "Status" column of the list.

Note

  • If the window display does not change even if the alert has been changed to "resolve alert", click the [Refresh] button.

  • The Alert list for each chart will only display unresolved alerts, and will not display alerts that have been resolved.


Information

The following procedure can be used to return an alert that was changed to resolve back to having alert status once again:

  1. Select the resolving alert and then open the [Comment] dialog box.

  2. Enter a comment, click the [Reopen Alert] button, and then close the dialog box.