Collecting Information by FJQSS (Information Collection Tool)
Execute the following command:
/opt/FJSVqstl/fjqss_collect
The product selection menu appears. Input the number of the product of which you want to collect the information, then input "[Enter]".
Select from the following product numbers:
PRIMECLUSTER Enterprise Edition
PRIMECLUSTER HA Server
PRIMECLUSTER Clustering Base
PRIMECLUSTER Lite Pack
If GDS and GLS are installed, and the above selection is performed, the information for investigation of PRIMECLUSTER including those products will be collected at a time.
Press the [Y] key according to the instruction in the prompt.
After the FJQSS has completed the collection, the name of the output directory of the collected information appears.
Verify that the information have been collected in the directory.
The following file is created in the output directory of the collected information. Please send it to field engineers.
resultYYYYMMDDHHMMSS.tar.gz
(YYYYMMDDHHMMSS: time (year, month, day, hour, minute, and second) that the collection started)
See
About FJQSS (Information Collection Tool) and its usage
You can collect the information necessary for the trouble investigation with FJQSS (Information Collection Tool). See the FJQSS User's Guide bundled to the installation medium of the product.
When you see the FJQSS User's Guide, open the following file in the installation medium of the product by the browser.
documents/fjqss-manual_sollnx/index_en.html
