Cause
The user ID has not been entered.
Resolution
Enter the user ID.
Cause
The password has not been entered.
Resolution
Enter the password.
Cause
The user ID or password error.
Resolution
Enter the correct user ID and password.
Cause
Message appears when the authentication failed for more than three times.
Resolution
Start the backup tool, then execute after logon with the correct user ID and password.
Cause
Failed to access the database.
Resolution
Confirm the database environment.
Cause
The saving target path folder has not been input.
Resolution
Input the saving target path folder.
Cause
Characters not allowed are used in the saving target path folder. The following characters are not allowed.
Resolution
Input with the allowed characters in the saving target path folder.
Cause
The folder for placing backup file has not been set correctly. A drive or folder which does not exist might have been specified.
Resolution
Set the correct folder name.
Cause
When selecting the folder for placing backup file, attached data saving folder has specified drive name only.
Resolution
Input the folder name of saving target path folder (full path).
Cause
The backup target period (year, month and day) has not been input.
Resolution
Input backup target period (year, month and day).
Cause
Specified backup period is incorrect.
The order of the specified start date and end date is incorrect.
A date earlier than January 1st, 2000 is specified.
The specified start date or end date is later than the system date.
Resolution
Set the correct backup target period (year, month and day).
Cause
The specified number of days of backup target is incorrect. Range of the possibly specified number of days: 1~999
Resolution
Set the correct backup target period (number of days).
Cause
The specified backup target date is a date earlier than January 1st, 2000.
Resolution
Set the correct backup target period (number of days).
Cause
The specified number of months of backup target is incorrect. Range of the possibly specified number of months: 1~99
Resolution
Set the correct backup target period (number of months).
Cause
The specified number of months of backup target is a date earlier than January 1st, 2000.
Resolution
Set the correct backup target period (number of months).
Cause
The category of backup target log has not been selected.
Resolution
Select more than one categories of backup target log.
Cause
The folder for saving result log file has not been set correctly. A drive or folder which does not exist has been specified.
Resolution
Set the correct file name (full path).
Cause
Characters not allowed are used in the name of the folder or file for saving result log file.
Resolution
Input with the allowed characters in result log file.
Cause
The folder name which does not exist has been input in the file name of result log file.
Resolution
Set the correct folder name for result log file.
Cause
Specify the deletion target period of the log as "Same as the target period of backup log information", but the check box "Backup Log Information" has not been checked.
Resolution
Execute this processing again after checking "Backup Log Information".
Cause
In the window confirming number of log tables, the target period (year, month and day) has not been input.
Resolution
Set the correct target period (year, month and day).
Cause
The data specified in the window confirming number of log tables is incorrect.
The specified order of the specified start date and end date is incorrect.
A date earlier than January 1st, 2000 is specified.
Resolution
Set the correct target period (year, month and day)
Cause
The database environment has fault.
Resolution
Contact Fujitsu technical staff.
Cause
The entered value in execution date has exceeded the specified range.
Resolution
Specify a value within 1~31.
Cause
The entered value in number of saving days has exceeded the specified range.
Resolution
Specify a value within 1~365.
Cause
The backup target folder does not exist.
Resolution
Specify an existing folder.
Cause
No authority to access the backup target path folder.
Resolution
Specify a user with access authority.
Cause
The specified task executing user does not exist.
Resolution
Specify a user with Administrator authority.
Variable Information
%d: detailed error code
Cause
Inspection of the task executing user failed.
Resolution
Contact Fujitsu technical staff.
Cause
The specified task executing user has no Administrator authority.
Resolution
Specify a user with Administrator authority.
Cause
Saving configuration value has failed.
Resolution
Contact Fujitsu technical staff.
Cause
Saving date has not been selected.
Resolution
Select the saving date.
Cause
The password of task executing user is blank.
Resolution
Enter the password.
Cause
The password of task executing user is incorrect.
Resolution
Enter the correct password.
Cause
The logon test of task executing user failed.
Resolution
Contact Fujitsu technical staff.
Cause
The automatic backup settings have been completed.
Resolution
-
Cause
The automatic backup is set as No.
Resolution
-
Cause
The automatic backup settings have been cancelled.
Resolution
-
Cause
The settings of automatic backup which is started from database construction tool have been completed.
Resolution
-
Cause
The settings of automatic backup which is started from database construction tool are set as No.
Resolution
-
Cause
The settings of automatic backup which is started from database construction tool have been cancelled.
Resolution
-
Cause
The specified target period of log information backup does not match that specified in log information deletion.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Cause
Log information backup has not been set.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Cause
Intend to get trace log.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Cause
The startup processing of Level Control Service, Server Service and Secure Communication Service is under execution.
Resolution
Click the [OK] button.
Cause
The stopping processing of Level Control Service, Server Service and Secure Communication Service is under execution.
Resolution
Click the [OK] button.
Variable Information
%1: current status of Level Control Service [Start and Stop]
%2: current status of Server Service [Start and Stop]
%3: current status of Secure Communication Service [Start and Stop]
Cause
-
Resolution
Click the [OK] button.
Variable Information
%1: current status of Level Control Service [Start and Stop]
%2: current status of Server Service [Start and Stop]
%3: current status of Secure Communication Service [Start and Stop]
Cause
-
Resolution
Click the [OK] button.
Variable Information
%1: current status of Level Control Service [Start and Stop]
%2: current status of Server Service [Start and Stop]
%3: current status of Secure Communication Service [Start and Stop]
Cause
-
Resolution
Click the [OK] button.
Variable Information
%1: current status of Level Control Service [Start and Stop]
%2: current status of Server Service [Start and Stop]
%3: current status of Secure Communication Service [Start and Stop]
Cause
Intend to start Level Control Service, Server Service and Secure Communication Service.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Variable Information
%1: current status of Level Control Service [Start and Stop]
%2: current status of Server Service [Start and Stop]
%3: current status of Secure Communication Service [Start and Stop]
Cause
Intend to stop Level Control Service, Server Service and Secure Communication Service.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Cause
Intend to execute backup processing.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Cause
Intend to complete the backup function.
Resolution
Click the [Yes] button to save the current entered value, if not, click the [No] button. To cancel, click the [Cancel] button.
Cause
The logged-on to Windows user has no Administrator authority.
Resolution
Execute after logon to Windows as Administrator.
Cause
The restoration tool is under execution.
Resolution
Prepare for starting the backup tool, stop the restoration tool first, and then start the backup tool.
Cause
The service of Management Server is under execution.
Resolution
Prepare for executing backup, stop the service of the Management Server and then execute the backup.
Cause
The service cannot be started.
Resolution
Try again later. If it cannot be started still, contact Fujitsu technical staff.
Cause
The service cannot be stopped.
Resolution
Try again later. If it cannot be started still, contact Fujitsu technical staff.
Cause
The system environment has fault.
Resolution
Try again later. If it cannot be started still, contact Fujitsu technical staff.
Cause
It might be caused by the following.
No writable authority for the saving target path folder.
The saving target path folder is set as writable prohibition.
The saving target path folder is set as write-protection.
Resolution
Specify the writable saving target path folder.
Cause
It might be caused by the following.
The disk capacity of drive for exporting result log file is insufficient.
The writable authority of the output target path folder of result log file has not been set.
Resolution
Execute again after confirming the environment of result log file.
Cause
The saving target path folder of the command detailed log file does not exist.
Resolution
Confirm whether the saving target path folder specified in [Command Log Saving Target Path Folder Location] of the [Trace/Folder/CT Self Version Upgrade Settings] window of Server Settings Tool exists.
Variable Information
%s: file name
Cause
Cannot access this file or this file does not exist.
Resolution
Confirm whether there is authority to access this file, and execute the deletion operation after confirming whether this file exists.
Cause
Failed to get service status.
Resolution
Try again later. If it still fails, contact Fujitsu technical staff.
Cause
It might be caused by the following.
The backup table is set as access prohibition.
The disk space of backup target path is insufficient.
Resolution
Confirm the result log file, the error table and export file. When accessing the backup table is prohibited, remove the access prohibition. When the disk space of backup target path is insufficient, specify the drive with larger rest space.
Variable Information
%d: detailed error code
Cause
Errors occurred in the database, cannot get necessary information.
Resolution
Restore the database to normal and execute again.
Cause
Try using the "Remote Desktop Connection" function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the "Remote Desktop Connection" function in the system, try starting this program in the Central Console window.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Variable Information
%s: name of function where error occurred
Cause
-
Resolution
-
Cause
Active Directory Linkage command is operating, the backup tool cannot be started.
Resolution
Restart after completing Active Directory Linkage command.
Cause
System error occurred when inspecting whether "Remote Desktop Connection" is used.
Resolution
Execute the program directly in the Management Server /Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
Another user has started the backup tool, so it cannot be started.
Resolution
Start the backup tool after the other user finishes using the backup tool.
Cause
Systemwalker Desktop Patrol configuration information import command is operating, so the backup tool cannot be started.
Resolution
Start after Systemwalker Desktop Patrol composition information import command is completed.
Variable Information
%d: detailed error code
Cause
Failed to delete the automatic backup task.
Resolution
Contact Fujitsu technical staff.
Variable Information
%d: detailed error code
Cause
Automatic backup task logon failed.
Resolution
Contact Fujitsu technical staff
Cause
Startup parameter error.
Resolution
The backup tool cannot be started manually.
Start it from the menu.
Cause
The message appears when the restore command has been started.
Resolution
Stop the restore command.
Cause
The message appears when the operation database is not built.
Resolution
Construct the operation database with the Server Settings Tool.
Cause
The database environment is not complete.
Resolution
Confirm whether the Management Server and database are being successfully installed.
Cause
The message appears when the operation database is created in a different version environment.
Resolution
Delete the old database and rebuild.
Cause
The backup processing has been completed successfully.
Resolution
-
DTKSTCV
Cause
Failed to access the database.
Resolution
Inspect the parameter you entered. For the user ID and password, specify a user for whom Backup / Restore has been set for Access authority in the Administrator Information Settings window of the Server Settings Tool.
Variable Information
%s: specified start date
Cause
The specified start date is incorrect. The range which can be specified is: 00000000 or within 20010000~20350000.
Resolution
Specify a value within the correct range.
Cause
8-digit number is not specified in the entered start date or end date.
Resolution
Specify the start date or end date as an 8-digit number.
Variable Information
%s: end date that is out of the specified range
Cause
The specified end date is incorrect. The range which can be specified is within 20010000~20350000
Resolution
Specify the end date within 20010000~20350000
Cause
The relation between the entered start date and end date does not match the start date<= the end date.
Resolution
Enter according to the start date<= the end date.
Cause
Try using the "Remote Desktop Connection" function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the "Remote Desktop Connection" function in the system, try starting this program in the Central Console window.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
System error occurred when inspecting whether "Remote Desktop Connection" is used.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
In the backup command, the entered parameter is incorrect. The number of parameters is insufficient or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Cause
The specified CSV file name is incorrect. The input folder does not exist.
Resolution
Specify the name of file containing the existing folder.
Cause
The specified CSV file name is incorrect. \, /, :, *, ?, ", <, >, | are not allowed in the file name.
Resolution
Input the file name correctly.
Variable Information
%s: file name with format error
Cause
The specified CSV file name is incorrect.
The file name format of the specified file name is incorrect.
Resolution
Specify the file name in full path.
Variable Information
%s: the existing folder name and the repeated file name
Cause
The specified CSV file name is incorrect. An existing folder name has been specified, cannot create file.
Resolution
Specify a folder name which does not exist.
Cause
It might be caused by the following.
Try starting this program by using the "Remote Desktop Connection" function (remote connection through the terminal service of Windows).
File SWDB.ini in Windows folder has been deleted, or the content of file SWDB.ini is incorrect.
Resolution
Execute this program directly on the Management Server /Master Management Server, and confirm whether file SWDB.ini exists in Windows folder. If it does not exist, or the content has not been updated, reinstall the Management Server /Master Management Server and then perform server settings.
Cause
It might be caused by the following.
No writable authority to the saving target path folder.
The saving target path folder is set as writable prohibition.
The saving target path folder is set as write-protection.
Resolution
Specify a writable saving target path folder.
DTKDELST
Cause
Failed to access the database.
Resolution
Inspect the parameter you entered. For the user ID and password, specify a user for whom Backup / Restore has been set for Access authority in the Administrator Information Settings window of the Server Settings Tool.
Variable Information
%s: specified start date
Cause
The specified start date is incorrect.
The number range that can be specified is 00000000, or within 20010000~20350000
Resolution
Specify the date within the correct number range.
Cause
8-digit number is not specified in the entered start date or end.
Resolution
Specify the start date and end date as an 8-digit number.
Variable Information
%s: specified end date
Cause
The specified end date is incorrect. The number range that can be specified is within 20010000~20350000.
Resolution
Specify the end date within 20010000~20350000
Cause
The relation between entered start date and the end date does not match the start date<= the end date.
Resolution
Enter according to the start date<= the end date.
Variable Information
%s: parameter that cannot be specified
Cause
The specified keyword that the system does not pop up the acknowledgement information is incorrect.
Resolution
When prohibiting the system popping up the acknowledgement information, specify parameter -y or -Y.
Cause
The database has not been constructed or the database service has been stopped.
Resolution
Confirm the content such as event log, and execute again after starting the service.
Cause
Try using the [Remote Desktop Connection] function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the "Remote Desktop Connection" function in the system, try starting this program in the Central Console window.
Resolution
Execute the program directly in the Management Server /Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
System error occurred when inspecting whether "Remote Desktop Connection" is used.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
The parameter entered in the backup command is incorrect. The number of parameters is insufficient or unnecessary parameters have been set.
Resolution
Inspect the parameter you entered.
Cause
It might be caused by the following.
Try starting this program through the "Remote Desktop Connection" function (remote connection through the terminal service of Windows).
File SWDB.ini in Windows folder has been deleted, or the content of file SWDB.ini is incorrect.
Resolution
Execute this program on the Management Server/Master Management Server. And confirm whether file SWDB.ini exists in Windows folder, if not or in the case where the content has not been updated, reinstall Management Server/Master Management Server and then perform server settings.
Cause
Could not confirm whether the database service is registered.
Resolution
Execute after logon to Windows as Administrator.
Cause
Operation database is not built.
Resolution
Build the operation database with Server Settings Tool.
Cause
The database environment is not complete.
Resolution
Confirm whether the Management Server and database related files are being successfully installed.
Cause
Message for confirmation appears when intending to delete configuration change log table.
Resolution
Enter Y or y, press the ENTER button to start processing. Enter N or n, press the ENTER button to cancel processing.
DTKBFDM
Cause
The parameter entered in the backup command is incorrect. The number of parameter is incorrect or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Variable Information
%s: parameter exceeding the specified range
Cause
In the value of date, a number out of the range from 0 to 20000 has been entered, or characters other than numerals has been entered.
Resolution
Enter the number of days within the range 0 to 2000.
Variable Information
%s: parameter exceeding the specified range
Cause
In the value of month, a number out of the range from 0~120, or characters other than numerals have been input.
Resolution
Enter the number of months within the range 0 to 120.
Variable Information
%s: parameter other than the specified keyword
Cause
When specifying the value of month, a value other than "MONTH" has been specified in the keyword.
Resolution
When specifying the value of month, specify "MONTH" in the keyword.
Variable Information
%s: parameter exceeding the specified range
Cause
The specified date is incorrect.
The number range that can be specified is 1-31 or 99. It can also be omitted.
Resolution
Inspect the parameter you entered.
DTKLG1T
Cause
The folder for placing the backup file was directly saved under the drive.
Resolution
Input the folder name of the saving target path folder (full path).
Cause
Failed to access the database.
Resolution
Inspect the parameter you entered. For the user ID and password, specify a user for whom Backup / Restore has been set for Access authority in the Administrator Information Settings window of the Server Settings Tool.
Variable Information
%s: start date exceeding the specified range
Cause
The specified start date is incorrect. The number range that can be specified in the start date is 00000000 or within 20010000~20350000.
Resolution
Specify a start date in the number range 00000000 or within 20010000~20350000.
Cause
8-digit number is not specified in the entered start date or end date.
Resolution
Specify 8-digit numbers for the start date and end date.
Variable Information
%s: end date exceeding the specified range
Cause
The specified end date is incorrect.
The number range that can be specified in the end date is within 20010000-20350000.
Resolution
Specify the end date in the number range within 20010000~20350000.
Cause
The relation between the entered start date and end date does not match the start date<= the end date.
Resolution
Enter according to the start date<= the end date.
Variable Information
%s: name of the output target path folder which does not exist
Cause
The specified output target path folder is incorrect.
The specified output target path does not have folder format.
The folder does not exist.
Resolution
Specify the name of the folder which actually exists in full path.
Variable Information
%s: the incorrect parameter string
Cause
The specified extracted Key is incorrect.
Resolution
Omit the parameter or specify as "SERVER".
Cause
In the backup command, the entered parameter is incorrect. The number of parameter is insufficient or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Cause
The specified log category is incorrect.
Log range can be specified in numbers 1~14, 16, 17, 24, 25, 29, 31, 34, 37, 38, 60, 61, 90, 106, 107, or ALL.
Resolution
Specify the correct log category.
Variable Information
%s: name of the backup file with the same name as the existing folder
Cause
The specified backup file name is incorrect. An existing folder name has been specified, cannot create the file.
Resolution
Specify a folder name which does not exist.
Variable Information
%s: name of the backup file with file name format error
Cause
The specified backup file name is incorrect. The file name format is incorrect.
Resolution
Specify the file name in full path.
Cause
The specified backup file name is incorrect. The input folder does not exist.
Resolution
Specify name of the file containing the existing folder.
Cause
The specified backup file name is incorrect. \, /, :, *, ?, ", <, >, | are not allowed in the file name.
Resolution
Specify the file name correctly.
Cause
Try using the "Remote Desktop Connection" function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the "Remote Desktop Connection" function in the system, try starting this program in the Central Console window.
Resolution
Execute the program directly in the Management Server or Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
System error occurred when inspecting whether "Remote Desktop Connection" is used.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
Could not confirm whether the database service is registered.
Resolution
Execute after logon to Windows as Administrator.
Cause
Operation database is not built.
Resolution
Build the operation database with Server Settings Tool.
Cause
The database environment is not complete.
Resolution
Confirm whether the Management Server and database related files are being successfully installed.
Cause
Probable causes are as follows:
No writable authority for the saving target path folder.
The saving target path folder is set as writable prohibition.
The saving target path folder is set as write-protection.
Resolution
Specify the writable saving target path folder.
Cause
The saving target path folder of the command detailed log file does not exist.
Resolution
Confirm whether the saving target path folder set in [Command Log Saving Target Path Folder Settings] in the [Trace/Folder/CT Self Version Upgrade Settings] window of the Server Settings Tool exists.
DTKCVDL
Cause
Cannot specify parameter.
Resolution
Delete the parameter.
Variable Information
%s: specified directory name
Cause
It might be caused by the following.
Existing directory name has been specified.
The directory or drive of the directory prohibits being written.
The rest space of the drive of the directory is insufficient.
Resolution
Specify a directory name that does not exist, or specify a writable directory.
Cause
The environment variable parameter ([bkdays]) in the batch file has not been set, or the value is incorrect.
Resolution
Set the environment variable parameter ([bkdays]) within number range 0~364.
Variable Information
%s: specified directory name
Cause
The directory name that does not exist has been specified.
Resolution
Specify the set environment variables ([bkdrive] and [bkdir]) of DTKLGAT file correctly.
Cause
The specified extracted Key is incorrect.
Resolution
Omit the parameter or specify as "SERVER".
DTKBKDL
Cause
The parameter entered in the backup command is incorrect.
The number of parameters is insufficient or unnecessary parameter has been set.
Resolution
Review entered parameter.
Variable Information
%s: specified directory name
Cause
It might be caused by the following.
Specified directory exists already.
The directory or drive of the directory prohibits being written.
The rest space of the drive of the directory is insufficient.
Resolution
Specify a directory name that does not exist, or specify a writable directory.
Variable Information
%s: specified start date
Cause
The specified start date is incorrect. The number range that can be specified is 00000000 or within 20010000~20350000.
Resolution
Specify the start data as number 00000000, or within the range 20010000 ~ 20350000.
Variable Information
%s: specified end date
Cause
The specified end date is incorrect. The number range that can be specified is within 20010000-20350000.
Resolution
Specify the end date within the number range 20010000 ~ 20350000.
Cause
The relation between the entered start date and end date does not match the start date<= the end date.
Resolution
Enter, according to the start date<=, the end date.
Variable Information
%s: specified directory name
Cause
The specified directory does not exist.
Resolution
Specify the environment variable parameter ([bkdrive] and [bkdir]) in DTKLGAT file correctly.
Cause
The specified extracted Key is incorrect.
Resolution
Omit the parameter or specify as "SERVER".
DTKDELR
Cause
Failed to access the database.
Resolution
Inspect the parameter you entered. For the user ID and password, specify a user for whom Backup / Restore has been set for Access authority in the Administrator Information Settings window of the Server Settings Tool.
Variable Information
%s: specified start date
Cause
The specified start date is incorrect. The number range that can be specified is00000000 or within the range 20010000~20350000.
Resolution
Specify the date within the correct number range.
Cause
The entered start date or end date is not 8-digit number.
Resolution
Specify the start date and end date as 8-digit numbers.
Variable Information
%s: specified end date
Cause
The specified end date is incorrect. The number range that can be specified: 20010000~20350000
Resolution
Specify the end date within the number range 20010000 ~ 20350000.
Cause
The relation between the entered start date and the expiration does not match the start date<= the expiration.
Resolution
Enter according to the start date<= the end date.
Variable Information
%s: extracted Key other than the specified keyword
Cause
The specified extracted Key is incorrect.
Resolution
Omit the parameter or specify as "SERVER".
Variable Information
%s: execution time
Cause
The specified parameter and execution time are incorrect.
Resolution
Specify "STOP" or omit.
Variable Information
%s: execution time
Cause
Execution time is incorrect.
Resolution
Specify number within the range 1~999999.
Cause
Execution time has not been specified.
Resolution
Specify number within the range 1~999999.
Cause
The parameter entered in the backup command is incorrect. The number of parameter is insufficient or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Variable Information
%s: parameter other than the specified keyword
Cause
When setting keyword that does not pop up the window for confirming deletion, the set keyword is incorrect.
Resolution
If there is no need for popping up the window for confirming deletion, specify -y or -Y in the parameter.
Variable Information
%s: file name
Cause
No access authority or the file does not exist.
Resolution
-
Cause
The database has not been constructed or the database service has been stopped.
Resolution
Confirm event log, and execute again after starting the service.
Cause
Try using the "Remote Desktop Connection" function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the "Remote Desktop Connection" function in the system, try starting this program in the Central Console window.
Resolution
Execute the program directly in the Management Server/ Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
System error occurred when inspecting whether "Remote Desktop Connection" is used.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
Cannot confirm whether the database service is registered.
Resolution
Execute after logon to Windows as Administrator.
Cause
Operation database is not built.
Resolution
Build the operation database with Server Settings Tool.
Cause
The database environment is not complete.
Resolution
Confirm whether the Management Server and database related files are being successfully installed.
Cause
Message appears for confirmation when intending to delete log table.
Resolution
Enter Y or y, press the ENTER button to start the processing. Enter N or n, press the ENTER button to cancel the processing.
Cause
The saving target path folder of the command detailed log file does not exist.
Resolution
Confirm whether the saving target path folder set in [Command Log Saving Target Path Folder Settings] in the [Trace/Folder/CT Self Version Upgrade Settings] window of the Server Settings Tool exists.
DTKLGAT
Cause
The parameter entered in the backup command is incorrect. The number of parameter is insufficient or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Variable Information
%s: specified directory name
Cause
It might be caused by the following.
Specified directory exists already.
The directory or drive of the directory prohibits being written.
The rest space of the drive of the directory is insufficient.
Resolution
Specify a directory name that does not exist, or specify a writable directory.
Variable Information
%s: specified start date
Cause
The specified start date is incorrect.
The number range that can be specified is 00000000 or 20010000~20350000.
Resolution
Specify the start date within the number range 00000000 or 20010000~20350000.
Variable Information
%s: specified end date
Cause
The specified end date is incorrect.
The number range that can be specified is within 20010000~20350000.
Resolution
Specify the end date within the number range 20010000~20350000.
Cause
The relation between the entered start date and the end date does not match the start date<= the end date.
Resolution
Enter according to the start date<= the end date.
Variable Information
%s: specified directory name
Cause
The specified directory does not exist.
Resolution
In DTKLGAT file, the set environment variable parameter ([bkdrive] and [bkdir]) is incorrect. Set the correct value.
Cause
The specified extracted Key is incorrect.
Resolution
Omit the parameter or specify as "SERVER".
DTKLGTB
Cause
It might be caused by the following.
No writable authority to the saving target path folder.
The saving target path folder is set as writable prohibition.
The saving target path folder is set as write-protection.
Resolution
Specify a writable saving target path folder.
Cause
The saving target path folder of the command detailed log file does not exist.
Resolution
Confirm whether the saving target path folder set in [Command Log Saving Target Path Folder Settings] in the [Trace/Folder/CT Self Version Upgrade Settings] window of the Server Settings Tool exists.
Cause
Failed to access the database.
Resolution
Inspect the parameter you entered. For the user ID and password, specify a user for whom Backup / Restore has been set for Access authority in the Administrator Information Settings window of the Server Settings Tool.
Cause
In the backup command, the entered parameter is incorrect. The number of parameter is insufficient or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Variable Information
%s: specified start date
Cause
The specified start date is incorrect. The number range that can be specified is 00000000 or 20010000~20350000.
Resolution
Specify the start date within the number range 00000000 or 20010000~20350000.
Cause
The entered start date or end date is not 8-digit number.
Resolution
Specify 8-digit numbers for the start date and end date.
Variable Information
%s: specified end date
Cause
The specified end date is incorrect.
The number range that can be specified is within 20010000~20350000.
Resolution
Specify the end date within the number range 20010000~20350000..
Cause
The relation between the entered start date and the end date does not match the start date<= the end date.
Resolution
Enter according to the start date<= the end date.
Variable Information
%s: specified name of the saving target path folder
Cause
The specified saving target path folder is incorrect.
The specified folder name does not have the folder format
The specified folder does not exist.
Resolution
Specify the existing folder name in full path.
Variable Information
%s: extracted Key other than the specified keyword
Cause
The specified extracted Key is incorrect.
Resolution
Omit the parameter or specify as "SERVER".
Cause
Try using the [Remote Desktop Connection] function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the [Remote Desktop Connection] function in the system, try starting this program in the Central Console window.
Resolution
Execute the program directly in Management Server or Master Management Server under the condition that there is no user connected through the [Remote Desktop Connection] function.
Cause
System error occurred when inspecting whether [Remote Desktop Connection] is used.
Resolution
Execute the program directly in Management Server/Master Management Server under the condition that there is no user connected through the [Remote Desktop Connection] function.
Cause
Cannot confirm whether the database service is registered.
Resolution
Execute after logon to Windows as Administrator.
Cause
Operation database is not built.
Resolution
Build the operation database with Server Settings Tool.
Cause
The database environment is not complete.
Resolution
Confirm whether the Management Server and database related files are being successfully installed.
DTKMSTB
Cause
Failed to access the database.
Resolution
Inspect the parameter you entered. For the user ID and password, specify a user for whom Backup / Restore has been set for Access authority in the Administrator Information Settings window of the Server Settings Tool.
Cause
In the backup command, the entered parameter is incorrect. The number of parameters is insufficient or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Variable Information
%s: specified folder name
Cause
The specified saving target path folder is incorrect.
The specified saving target path folder does not have the folder.
The specified folder does not exist.
Resolution
Specify the name of folder that exists in full path.
Cause
Try using the [Remote Desktop Connection] function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the [Remote Desktop Connection] function in the system, try starting this program in the Central Console window.
Resolution
Execute the program directly in Management Server or Master Management Server under the condition that there is no user connected through the [Remote Desktop Connection] function.
Cause
System error occurred when inspecting whether [Remote Desktop Connection] is used.
Resolution
Execute the program directly in Management Server/Master Management Server under the condition that there is no user connected through the [Remote Desktop Connection] function.
Cause
Cannot confirm whether the database service is registered.
Resolution
Execute after logon to Windows as Administrator.
Cause
Operation database is not built.
Resolution
Build the operation database with Server Settings Tool.
Cause
The database environment is not complete.
Resolution
Confirm whether the Management Server and database related files are being successfully installed.
Cause
It might be caused by the following.
No writable authority for the saving target path folder.
The saving target path folder is set as writable prohibition.
The saving target path folder is set as write-protection.
Resolution
Specify a writable saving target path folder.
Cause
The saving target path folder of command detailed log file does not exist.
Resolution
Confirm whether the saving target path folder set in [Command Log Saving Target Path Folder Settings] in the [Trace/Folder/CT Self Version Upgrade Settings] window of the Server Settings Tool exists.
DTKATBK
Cause
The database cannot be connected.
Resolution
Confirm whether the database has been moved.
Cause
Try using the [Remote Desktop Connection] function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the [Remote Desktop Connection] function in the system, try starting this program in the Central Console window.
Resolution
Execute this program directly in Management Server/Master Management Server under the condition that there is no user connected through the [Remote Desktop Connection] function.
Cause
System error occurred when inspecting whether [Remote Desktop Connection] is used.
Resolution
Execute this program directly in Management Server/Master Management Server under the condition that there is no user connected through the [Remote Desktop Connection] function.
Cause
Intending to start this service manually.
Resolution
This program cannot be started manually.
Variable Information
%s: backup target path folder
Cause
The saving target path folder does not exist.
Resolution
Confirm the saving target path folder through the automatic backup settings of the backup tool.
Cause
The information of the saving target path folder cannot be acquired.
Resolution
Confirm the saving target path folder through the automatic backup settings of the backup tool.
Cause
The information of backup user cannot be acquired.
Resolution
Contact Fujitsu technical staff.
Cause
The selection information of saving date is incorrect.
Resolution
Confirm the selected saving date through the automatic backup settings of the backup tool.
Cause
The information about number of days of the saving date is incorrect.
Resolution
Confirm the selected number of days of saving date through the automatic backup settings through the backup tool.
Cause
The information about number of weeks of the saving date is incorrect.
Resolution
Confirm the selected number of weeks of saving date through the automatic backup settings through the backup tool.
Cause
The information about number of months of the saving date is incorrect.
Resolution
Confirm the selected number of months of saving date through the automatic backup settings through the backup tool.
Cause
The path of database cannot be acquired.
Resolution
Contact Fujitsu technical staff.
Variable Information
%d: detailed error code
Cause
Failed to get the final date.
Resolution
Confirm the selection of saving date and the values entered in the selected day, week and month through the automatic backup settings of the backup tool.
Variable Information
%s: the created backup folder
Cause
Failed to create the backup folder.
Resolution
Confirm whether the backup target path folder specified in the automatic backup settings of the backup tool exists, or confirm whether the Administrator authority is writable.
Cause
Failed to access the database.
Resolution
Confirm whether the database has been started.
Cause
Errors are returned from the process of backing up management information.
Resolution
When DTKMSTB output the error information, handle according to related resolution.
Cause
Errors are returned from the process of backing up management information.
Resolution
When DTKSTCV output the error information, handle according to related resolution.
Cause
Errors are returned from the process of deleting settings change log.
Resolution
When DTKSTCV output the error information, handle according to related resolution.
Variable Information
%s: log information to be exported
Cause
Errors are returned in the process of exporting log in the form of Log Viewer.
Resolution
When DTKSTCV output the error information, handle according to related resolution.
Cause
Errors are returned in the process of backing up the log.
Resolution
When DTKSTCV output the error information, handle according to related resolution.
Cause
Errors are returned in the process of delete the log.
Resolution
When DTKSTCV output the error information, handle according to related resolution.
Cause
Automatic backup failed.
Resolution
Because other information will be displayed at the same time, set about handling from another information.
Cause
The automatic backup user does not exist.
Resolution
Contact Fujitsu technical staff.
Cause
Information of the backup user GUID cannot be acquired.
Resolution
Contact Fujitsu technical staff
Cause
Could not confirm whether the database service is registered.
Resolution
Execute after logon to Windows as Administrator.
Cause
Operation database is not built.
Resolution
Build the operation database with Server Settings Tool.
Cause
The database environment is not complete.
Resolution
Confirm whether the Management Server and database related files are being successfully installed.
Cause
Displayed in case starting automatic backup.
Resolution
-
Cause
Displayed in case starting to back up management information.
Resolution
-
Cause
Displayed in case starting to back up settings change log.
Resolution
-
Cause
Displayed in case starting to delete settings change log.
Resolution
-
Variable Information
%s: the output log information
Cause
Displayed in case starting to output the log in the form of Log Viewer.
Resolution
-
Cause
Displayed in case starting to back up log.
Resolution
-
Cause
Displayed in case starting to delete log.
Resolution
-
Cause
Displayed in case automatic backup has completed.
Resolution
Contact Fujitsu technical staff.
DTKTBLUNLOAD
Cause
The parameter entered in the DTKTBLUNLOAD command is incorrect.
Number of parameters is insufficient or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Variable Information
%s: Entered target folder for outputting
Cause
Probable causes are as follows:
The directory specified in the target folder for outputting does not exist.
The directory name specified in the target folder for outputting already exists as a file name.
Resolution
Specify the existing directory.
Variable Information
%s: Entered target folder for outputting
Cause
The drive specified in the target folder for outputting is not the internal hard disk drive.
Resolution
Specify the target folder for outputting of the internal hard disk drive.
Cause
Internal error occurred.
Resolution
Confirm the error log displayed on the window. The causes are displayed.
DTKTBLTRUNCATE
Cause
The parameter entered in the DTKTBLTRUNCATE command is incorrect.
Number of parameters is insufficient or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Cause
Internal error occurred.
Resolution
Confirm the error log displayed on the window. The causes are displayed.
DTKSERVICE
Cause
The parameter entered in the DTKSERVICE command is incorrect.
Number of parameters is insufficient or unnecessary parameter has been set.
Resolution
Inspect the parameter you entered.
Cause
A non-numeric value is entered in the monitoring time.
Resolution
Enter a value within the range of 1 to 99999.
Cause
A numeric value 0 or a value greater than 99999 is entered in the monitoring time.
Resolution
Enter a value within the range of 1 to 99999.
Cause
Intend to get trace log.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Variable Information
%1: current status of Level Control Service [Start/Stop]
%2: current status of Server Service [Start/Stop]
%3: current status of Secure Communication Service [Start/Stop]
Cause
Intend to start Level Control Service, Server Service and Secure Communication Service.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Variable Information
%1: current status of Level Control Service [Start/Stop]
%2: current status of Server Service [Start/Stop]
%3: current status of Secure Communication Service [Start/Stop]
Cause
Intend to stop Level Control Service, Server Service and Secure Communication Service.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Cause
Intend to finish the restoration function.
Resolution
Click the [Yes] button to save the current entered value, if not, click the [No] button; to cancel, click the [Cancel] button.
Cause
Intend to restore the operation database.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Cause
Intend to restore the log viewing database.
Resolution
To continue, click the [OK] button. To cancel, click the [Cancel] button.
Cause
User ID has not been entered.
Resolution
Enter the user ID.
Cause
The password has not been entered.
Resolution
Enter the password.
Cause
The user ID or the password is incorrect.
Resolution
Set the correct user ID and password.
Cause
The authentication failed for three or more times.
Resolution
To start the restoration tool, enter the correct user ID and password to login again and then perform that.
Cause
Failed to access the database.
Resolution
Confirm the database environment.
Cause
The restoration file reference folder has not been input.
Resolution
Input the restoration file reference folder.
Cause
Characters not allowed are used in the restoration file reference folder.
Resolution
Input with the allowed characters in the restoration file reference folder.
Cause
Probable causes are as follows:
The restoration file reference folder has not been set correctly.
A drive or folder that does not exist has been specified.
Resolution
Set the correct folder name.
Cause
The drive name only is specified in the restoration file reference folder.
Resolution
The folder name (full path) in the restoration file reference folder.
Cause
Probable causes are as follows:
The result log file has not been set correctly.
A drive or folder that does not exist has been specified.
Resolution
Set the correct file name (full path).
Cause
Characters not allowed are used in the result log file.
Resolution
Input the allowed characters in the result log file.
Cause
Folder name which does not exist has been input in the result log file.
Resolution
Set the correct folder name in the result log file.
Cause
Name same as the folder name has been specified in the result log file.
Resolution
Set a name different from other file and folder for the result log file.
Cause
Probable causes are as follows:
The folder for operation has not been set correctly.
A drive or folder that does not exist has been specified.
Resolution
Set the correct folder for operation.
Cause
Characters not allowed are used in the folder for operation.
Resolution
Input the allowed characters in the folder for operation.
Cause
Probable causes are as follows:
The folder for operation has not been set correctly.
A drive or folder which does not exist has been specified.
Resolution
Set the correct folder name.
Cause
Drive name only has been specified in the folder for operation.
Resolution
Input the folder name of the folder for operation (full path).
Cause
The database environment is incomplete.
Resolution
Contact Fujitsu technical staff.
Variable Information
%s: name of file which failed to open
Cause
Failed to open the input file.
The correspondent file name is displayed in the window (%s part in the message above).
Resolution
Confirm whether the specified file exists, or if the writable authority has been set.
Cause
In the management information file as the restoration target, the file format of the restoration file for LEVELOBJECT is different from that of LEVELOBJECT backed up by using the backup function of Systemwalker Desktop Keeper.
Resolution
Specify the restoration file reference folder as file backed up by Systemwalker Desktop Keeper.
Variable Information
%s: management information table name
Cause
It might be caused by the following.
The archiving log space of the database is insufficient.
Rollback segment space of the database is insufficient
Resolution
Confirm the database environment. When the disk space is insufficient, execute processing after space expanding.
Variable Information
%s: the restoration target data folder specified in the restoration tool
Cause
-
Resolution
-
Variable Information
%s: incorrect restoration data (management information table name)
Cause
-
Resolution
-
Cause
Folder for operation has been specified as the folder under the network drive.
Resolution
Specify folder for operation as the folder under local drive.
Variable Information
%d: detailed error number
Cause
The database has fault, so cannot get required information.
Resolution
After restore the database to the normal status and then execute again.
Cause
The management information file of restoration target does not exist in the specified folder.
Resolution
Specify the folder for placing the management information file of restoration target and then execute again.
Variable Information
%s: name of missing file
Cause
In the management information file of restoration target, the file displayed in the message is missing. The restoration cannot be performed without this file.
Resolution
Execute again after placing the missing file to the restoration file reference folder.
Cause
The log information file of restoration target does not exist in the specified folder.
Resolution
Specify the folder for placing the log information file of restoration target and then execute again.
Variable Information
%s: name of missing file
Cause
In the log information file of restoration target, the file displayed in the message is missing. The restoration cannot be performed without this file.
Resolution
Execute again after placing the missing file to the restoration file reference folder.
Cause
The management information backup target folder has not been input.
Resolution
Input the management information backup target folder.
Cause
Displayed in the case where automatic backup user cannot be created due to user ID repeated.
Resolution
Intend to create automatic user ID by using 'AUTOBACKUPUSER' or the spare user ID within 'AUTOBACKUPUSER_1'~'AUTOBACKUPUSER_1000'.
In the range above, reserve an available ID.
Cause
Displayed in the case where the saving target folder of command line log for log viewing has not been specified in "Folder/CT Self Version Settings" of "Server Settings Tool", or the specified folder does not exist.
Resolution
Specify the existing folder in the "Folder/CT Self Version Settings" window of "Server Settings Tool".
Cause
The saving target folder of attached data for log viewing has not been specified in "Folder/CT Self Version Settings" of "Server Settings Tool", or the specified folder does not exist.
Resolution
Specify the existing folder in the "Folder/CT Self Version Settings" window of "Server Settings Tool".
Cause
The saving target folder of E-mail content for log viewing has not been specified in "Folder/CT Self Version Settings" of "Server Settings Tool", or the specified folder does not exist.
Resolution
Specify the existing folder in the "Folder/CT Self Version Settings" window of "Server Settings Tool".
Cause
The restoration file reference folder has not been selected.
Resolution
Select the restoration file reference folder.
Variable Information
%d: Maximum number of selectable restoration file reference folders
Cause
More than the maximum selectable folders are selected in the restoration file reference folder.
Resolution
Select less number of folders than the displayed number of the restoration file reference folders.
Cause
The starting processing of Level Control Service, Server Service and Secure Communication Service is under execution.
Resolution
Click the [OK] button.
Cause
The stopping processing of Level Control Service, Server Service and Secure Communication Service is under execution.
Resolution
Click the [OK] button.
Variable Information
%1: current status of Level Control Service [Start/Stop]
%2: current status of Server Service [Start/Stop]
%3: current status of Secure Communication Service [Start/Stop]
Cause
-
Resolution
Click the [OK] button.
Variable Information
%1: current status of Level Control Service [Start/Stop]
%2: current status of Server Service [Start/Stop]
%3: current status of Secure Communication Service [Start/Stop]
Cause
-
Resolution
Click the [OK] button.
Variable Information
%1: current status of Level Control Service [Start/Stop]
%2: current status of Server Service [Start/Stop]
%3: current status of Secure Communication Service [Start/Stop]
Cause
-
Resolution
Click the [OK] button.
Cause
The current Windows user has no Administrator authority.
Resolution
Execute after logon to Windows as Administrator.
Cause
The backup tool is under execution.
Resolution
To start the restoration tool, start it after stopping the backup tool.
Cause
The service of the Management Server is under execution.
Resolution
To restore, stop the service of the Management Server and then execute.
Cause
Failed to get the service status.
Resolution
Try again later. If it cannot be started still, contact Fujitsu technical staff.
Cause
The service cannot be started.
Resolution
Try again later. If it cannot be started still, contact Fujitsu technical staff.
Cause
The service cannot be stopped.
Resolution
Try again later. If it cannot be started still, contact Fujitsu technical staff.
Cause
The system environment has fault.
Resolution
Contact Fujitsu technical staff.
Cause
SWDB.INI file error
Resolution
Confirm the content of file SWDB.INI.
Variable Information
%s: name of the folder for operation specified in the list tool
Cause
The space of disk for temporary file conversion is insufficient.
Resolution
Specify the drive with the biggest file size space among the input files as the operating folder.
Cause
The saving target path folder of command detailed log file does not exist.
Resolution
Confirm whether the saving target path folder set in [Command Log Saving Target Path Folder Settings] in the [Trace/Folder/CT Self Version Upgrade Settings] window of Server Settings Tool exists.
Cause
It might be caused by the following.
The disk space of the drive for outputting the result log file is insufficient.
The target folder for outputting the result log file has no writable authority.
Resolution
Inspect the environment exporting the result log file, and execute again.
Cause
It might be caused by the following.
Data space of the database is insufficient.
The archiving log space of the database is insufficient,;
Rollback segment space of the database is insufficient.
Other related database error occurred.
Resolution
Confirm the database environment. If the problem still exists, contact Fujitsu technical staff.
Cause
Error occurred during restoration. It might be caused by the following.
The capacity of the database to be restored is insufficient.
The table to be restored prohibits access.
The input data to be restored contains error.
Resolution
Confirm the result log file, error table and the input file. If the capacity of the database to be restored is insufficient, reconstruct the database. If the table to be restored prohibits access, cancel access prohibition. Besides, eliminate the causes of access prohibition. If error target line exists in the input file and the error target line is exported to the file with extension as .err, restore after eliminating the problems in this line.
Cause
Using the "Remote Desktop Connection" function (remote connection through the terminal service of Windows) to start this program. Or when there is a user connected through the "Remote Desktop Connection" function in the system, starting this program in the Central Console window.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Variable Information
%s: name of function with error
Cause
-
Resolution
Correct the function error and the causes.
Cause
Active Directory Linkage command is operating, so the restoration tool cannot be started.
Resolution
Operate the restoration tool after completing Active Directory Linkage command.
Cause
System error occurred when inspecting whether "Remote Desktop Connection" is used.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
Another user has been using the restoration tool. So this user cannot operate the restoration tool.
Resolution
Start after the other user finishes using the restoration tool.
Cause
Systemwalker Desktop Patrol composition information import command is operating, so the restoration tool cannot be started.
Resolution
Start after completing executing Systemwalker Desktop Patrol configuration information import command.
Cause
The database path cannot be found.
Resolution
Check the operating environment.
Cause
The "database path"\BackupCommand\DTKMSTB.exe cannot be found.
Resolution
Copy file DTKMSTB.exe to the path folder above.
Cause
Incorrect startup parameter has been specified.
Resolution
Confirm the startup parameter.
Cause
This message will appear if the Operation data base is not constructed.
Resolution
Construct the Operation database with the Server Settings Tool.
Cause
This message appears when the database is constructed in a different version environment.
Resolution
Change the database or delete the old Operation database and reconstruct it.
Cause
This message appears when the log viewing database is not constructed.
Resolution
Construct a Log viewing database with the Server Settings Tool.
Cause
This message appears when the Log viewing database is constructed in a different version environment.
Resolution
Delete the old Log viewing database and reconstruct it.
Cause
This message appears because the restore command is started.
Resolution
Stop the restore command.
Cause
Displayed in the case where the restoration completed normally.
Resolution
-
Cause
The warning message for preventing operation database from being destroyed by misoperation when starting the restoration tool for operation database.
Resolution
When restoring the operation database, click the "Yes" button; if a misoperation occurs, click the "No" button.
Cause
Failed to access database.
Resolution
Inspect the entered parameter. For the user ID and password, specify a user for whom Backup / Restore has been set for Access authority in the Administrator Information Settings window of the Server Settings Tool.
Cause
The parameter entered in the restore command has an error.
Resolution
Inspect the entered parameter.
Variable Information
%s: Database of the processing target
Cause
The parameter entered in the restore command is incorrect. The specified database cannot be specified.
Resolution
Input 'DTKDB2 in case of Log viewing database.
Variable Information
%s : Processing division
Cause
This message appears when the Processing division is incorrect.
Resolution
Inspect the entered parameter. Specify any of these, 'MASTER', 'OPELOG', 'OPELOGF'.
Variable Information
%s: Data saving folder name
Cause
This message appears if the folder specifications have the following errors.
The length of the path exceeds 199 characters.
Specifications are not in the form of the folder.
The folder does not exist.
Resolution
If 'MASTER' and 'OPELOG' are specified in the processing division, specify the folder name in the full path.
Variable Information
%s: Data saving folder name
Cause
The specified data saving folder name is incorrect. The existing file name is specified.
Resolution
If 'MASTER' and 'OPELOG' are specified in the processing division, specify the folder name in the full path.
Variable Information
%s: Data saving folder specification file name
Cause
This message appears if the folder specifications have the following errors.
Length of the path exceeds 255 characters.
Specifications are not in the form of the folder.
The folder does not exist.
Resolution
If 'OPELOGF' is specified in the processing division, specify the folder name in the full path.
Variable Information
%s: Data saving folder specification file name
Cause
The specified data saving folder name is incorrect. The existing folder name is specified.
Resolution
If 'OPELOGF' is specified in the processing division, specify the file name.
Variable Information
%s: Folder name for working
Causes
This message appears if the folder specifications have the following errors.
Length of the path exceeds 199 characters.
Specifications are not in the form of the folder.
The folder does not exist.
Resolution
Specify the existing folder name in the full path.
Variable Information
%s: Working folder name
Cause
The specified working folder name is incorrect. An existing folder name is specified
Resolution
Specify the folder name.
Variable Information
%s: Unnecessary parameter
Cause
This parameter cannot be specified when the processing division is 'MASTER' in the Log viewing database processing.
Resolution
Delete the unnecessary parameter,
Cause
A network drive is specified in the data saving folder name.
Resolution
Specify a local drive in the data saving folder name.
Cause
Network drive is specified in the working folder name.
Resolution
Specify a local drive in the working folder name.
Variable Information
%d: Column numbers without folder specification
Cause
A column does not have a specified folder name.
Variable
Delete the blank column.
Variable Information
%d: Column number with incorrect folder specification.
Cause
This message appears if the folder specifications have the following errors.
Length of the path exceeds 199 characters.
Specifications are not in the form of the folder.
The folder does not exist.
Resolution
Specify the existing folder name in the full path.
Cause
2000 folders can be specified at the same time.
Resolution
Specify less than 2000 folders. Divide the execution when you want to restore more than 2000 folders.
Cause
This message appears when the current logon Windows user does not have Administrator authority.
Resolution
Execute after logon to Windows as Administrator.
Cause
Try using the "Remote Desktop Connection" function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the "Remote Desktop Connection" function in the system, try starting this program in the Central Console window.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
System error occurred when inspecting "Remote Desktop Connection".
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
The data transfer command is started for multiple times simultaneously.
Resolution
Check whether the data transfer command is in process.
Cause
The restoration tools are working.
Resolution
Stop the restoration tools and then start the restore command.
Cause
The backup tools are working.
Resolution
Stop the backup tools and then start the restore command.
Cause
The restoration tools cannot be started as the Active Directory link command is working.
Resolution
Start the restoration tool after stopping the Active Directory link command.
Cause
The restore command cannot be started as the Systemwalker Desktop Patrol composition information import command is working.
Resolution
Stop the Systemwalker Desktop Patrol composition information input command and restart it.
Cause
The Management server service is working.
Resolution
Stop the Management server services and then start the restore command.
Variable Information
%s: Working folder
Cause
The capacity of the disk space specified in the working folder for changing the files temporarily is insufficient. Or the specified working folder does not have access authority.
Resolution
Calculate the space, 1.2 times of the total size of the input files in every restore target table and specify the drive with maximum blank space as a working folder.
Cause
User ID or password is incorrect.
Resolution
Specify the correct User ID or password.
Cause
This message appears when the authentication fails for more than 3 times.
Resolution
To start the restore command, enter the correct User ID and password and execute the log on processing again.
Cause
Failed to access database.
Resolution
Check the database environment.
Cause
A non-existing folder name is entered in the execution log file,
Resolution
Specify the correct folder name in the execution log file.
Cause
The working folder is not set correctly. This message appears when a non-existing drive, or folder is specified.
Resolution
Set the correct working folder.
Cause
The characters that are not allowed, are set in the working folder.
Resolution
Enter only those characters which are allowed in the working folder.
Cause
The drive name is selected as the working folder.
Resolution
Enter the folder name (full path) in the working file.
Variable Information
%s: File name that has failed to open.
Cause
Failed to open the input file. The target file name is displayed on the window (%s part of the above message).
Resolution
Check whether the specified file exists and if the reading authority is set.
Cause
In the management information file as the restoration target, the file format of the restoration file for LEVELOBJECT is different from that of LEVELOBJECT backed up by using the backup function of Systemwalker Desktop Keeper.
Resolution
Specify the restoration file reference folder as file backed up by Systemwalker Desktop Keeper.
Variable Information
%s: management information table name
Cause
Probable causes are as follows:
The archiving log space of the database is insufficient.
Rollback segment space of the database is insufficient
Resolution
Confirm the database environment. When the disk space is insufficient, execute processing after space expanding.
Variable Information
%s: the restoration target data folder specified in the restoration tool
Cause
-
Resolution
-
Variable Information
%s: incorrect restoration data (management information table name)
Cause
-
Resolution
-
Variable Information
%d: detailed error number
Cause
The database has fault, so cannot get required information.
Resolution
After restoring the database to the normal status execute again.
Variable Information
%s: name of missing file
Cause
In the management information file of restoration target, the file displayed in the message is missing. The restoration cannot be performed without this file.
Resolution
Execute again after placing the missing file to the restoration file reference folder.
Variable Information
%s: name of missing file
Cause
In the log information file of restoration target, the file displayed in the message is missing. The restoration cannot be performed without this file.
Resolution
Execute again after placing the missing file to the restoration file reference folder.
Cause
Displayed in the case where automatic backup user cannot be created due to user ID repeated.
Resolution
Intend to create automatic user ID by using 'AUTOBACKUPUSER' or the spare user ID within 'AUTOBACKUPUSER_1'~'AUTOBACKUPUSER_1000'.
In the range above, reserve an available ID.
Cause
Displayed in the case where the saving target folder of log viewing command prompt log has not been specified in Folder/CT Self Version Settings of Server Settings Tool, or the specified folder does not exist.
Resolution
Specify the existing folder in the Folder/CT Self Version Settings window of Server Settings Tool.
Cause
The saving target folder of attached data for log viewing has not been specified in "Folder/CT Self Version Settings" of "Server Settings Tool", or the specified folder does not exist.
Resolution
Specify the existing folder in the Folder/CT Self Version Settings window of Server Settings Tool.
The saving target folder of E-mail content for log viewing has not been specified in Folder/CT Self Version Settings of Server Settings Tool, or the specified folder does not exist.
Resolution
Specify the existing folder in the Folder/CT Self Version Settings window of Server Settings Tool.
Variable Information
%s: Error log file.
Cause
Check the error log file.
Resolution
Specify a usable file.
Cause
The data contents of the file described by the restore target folder are incorrect.
Probable causes are as follows:
Not described in the absolute path.
The length of the path exceeds 189 characters.
The log data is not stored.
Resolution
Check the data contents of the file described by the Restore target folder and specify the contents correctly.
Cause
The working folder has a read-only attribute.
Resolution
Delete the read-only attribute of the working folder and specify a writable folder.
Variable Information
%s: File with the error.
Cause
Probable causes are as follows:
Writing authority is not set in the folder with writable files.
The drive with writable files does not have blank space.
The specified files are not deleted.
Processing
Check if the writing authority is set in the output destination folder and expand the blank space on the drive.
Cause
Failed to acquire service conditions.
Resolution
Try again later. If it cannot be started, contact Fujitsu technical staff.
Cause
The system environment is incomplete.
Resolution
Contact Fujitsu technical staff.
Cause
The saving target folder of command prompt detailed log file does not exist.
Resolution
Confirm whether the saving target path folder set in Command line and log saving target settings in the trace/folder/CT self-version upgrade settings windows of Server Settings Tool exists.
Cause
The writing authority is not set for the working folder.
Resolution
Check the access authority and specify the folders with writing authority as the working folder.
Cause
It must be caused by the following.
The data space of the database is insufficient.
The archive log space of the database is insufficient.
The roll back section space of the database is insufficient.
Errors related to other databases.
Resolution
Check the database environment. If the problem cannot be solved, contact Fujitsu technical staff.
Cause
Error occurred while restoration. Probable causes are as follows:
The capacity of the database to be restored is insufficient.
The table to be restored prohibits access.
The input data to be restored contains error.
Resolution
Confirm the execution log file, error table and the input file.
If the capacity of the database to be restored is insufficient, reconstruct the database.
If the table to be restored prohibits access, cancel access prohibition. Besides, eliminate the causes of access prohibition.
If error target line exists in the input file and the error target line is exported to the file with extension as .err, restore after eliminating the problems in this line.
Cause
Try using the "Remote Desktop Connection" function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the "Remote Desktop Connection" function in the system, try starting this program in the Central Console window.
Resolution
Execute the program directly in the Management Server or Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
System error occurred when inspecting whether "Remote Desktop Connection" is used.
Resolution
Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.
Cause
Database environment is incomplete.
Resolution
Check if installation of the Management server and database is successful.
Cause
The backup tool is working.
Resolution
Stop the backup tool and then start the restore command.
Cause
The restore command cannot start as the Active Directory link command is working.
Resolution
Stop the Active Directory link command and then start the restore command.
Cause
The restore command cannot be started as other users have already started the restore command.
Resolution
Restart after the other user has stopped using the Restore command.
Cause
The restore command cannot be started as the Systemwalker desktop Patrol composition import command is working.
Resolution
Restart after stopping the Systemwalker Desktop Patrol composition information import command.
Cause
This appears when the Operation database is not constructed.
Resolution
The Operation database is not constructed. Construct an Operation database with the Server Settings Tool.
Cause
This message appears if the Operation database is created in a different version environment.
Resolution
Move the database or delete the earlier database and reconstruct.
Cause
This message appears when the Log viewing database is not constructed.
Resolution
Construct the Log viewing database with the Server Settings Tool.
Cause
This message appears when the Log viewing database is not constructed.
Resolution
Delete the earlier database and reconstruct.
