Systemwalker Desktop Keeper Reference Manual

3.1.5 Message Output with Systemwalker Desktop Patrol Composition Information Import Command

[DPCI-ERR002] Parameter is not specified. Please specify parameter correctly.

Cause

In Systemwalker Desktop Patrol configuration information import command, the entered parameter is incorrect. The number of parameters is insufficient, or unnecessary parameters have been set.

Resolution

Inspect the parameter you entered.

[DPCI-ERR003] The parameter is specified incorrectly. Please specify parameter correctly.

Cause

Probable causes are as follows:

• In Systemwalker Desktop Patrol composition information import command, the entered parameter is incorrect.

• The number of parameters is insufficient, or unnecessary parameters have been set.

• Besides, the length of file path name specified by user might exceed the limit, or the file name is incorrect.

Resolution

Take the following actions according to the different causes.

• Inspect the parameter you entered.

• Specify the path name within 218 characters.

• Confirm whether characters not allowed are contained in file name, or whether the specified path is full one.

[DPCI-ERR004] The parameter (retry times) is specified incorrectly.  Please enter a value between 1 and 60.

Cause

A numeral out of the range from 1 to 60 has been entered in the retry times, or non numeral characters have been input.

Resolution

Inspect the parameter you entered.

[DPCI-ERR035] The specification of parameter (correspondent file) is incorrect. Please specify a file name beginning with drive name.

Cause

In Systemwalker Desktop Patrol configuration information import command, the entered parameter is incorrect.
The length of file path name specified by user might exceed the limit, or the file name might be incorrect.

Resolution

Inspect the parameter you entered.
Specify the path name within 218 characters.
Confirm whether characters not allowed are contained in file name, or whether the specified path is full one.

[DPCI-ERR036] The specification of parameter (log file) is incorrect. Please specify a file name beginning with drive name.

Cause

In Systemwalker Desktop Patrol composition information import command, the entered parameter is incorrect.
The length of file path name specified by user might exceed the limit, or the file name might be incorrect.

Resolution

Inspect the parameter you entered.
Specify the path name within 218 characters.
Confirm whether characters not allowed are contained in file name, or whether the specified path is full one.

[DPCI-ERR037] The specification of parameter (trace level) is incorrect. Please enter a value between 1 and 5.

Cause

In Systemwalker Desktop Patrol configuration information import command, the entered parameter is incorrect.
The value of the specified trace level is incorrect.

Resolution

Specify the trace level within 1-5.

[DPCI-ERR038] The specification of parameter (discarded folder information file) is incorrect. Please specify a file name beginning with drive name.

Cause

In Systemwalker Desktop Patrol composition information import command, the entered parameter is incorrect.
The length of file path name specified by user might exceed the limit, or the file name might be incorrect.

Resolution

Inspect the parameter you entered.
Specify the path name within 218 characters.
Confirm whether characters not allowed are contained in file name, or whether the specified path is full one.

[DPCI-ERR039] The specification of parameter (group name) is incorrect. Please specify a string within 40 halfwidth characters (20 fullwidth characters).

Cause

In Systemwalker Desktop Patrol configuration information import command, the entered parameter is incorrect.
The length of group name of /G option has exceeded 40 halfwidth characters (20 fullwidth characters) or the name is not input.

Resolution

Inspect the parameter you entered.
Set a value within 40 halfwidth characters (20 fullwidth characters) as the group name of /G option.

[DPCI-ERR040] The specification of parameter (discarded folder information file) is incorrect. Please specify a group name as the discarded folder.

Cause

In Systemwalker Desktop Patrol composition information import command, the entered parameter is incorrect.
The combination of /E option and /G option is incorrect.

Resolution

Inspect the parameter you entered.
Set the combination of /E option and /G option correctly.

[DPCI-ERR045] "Deleted CT" cannot be specified in the parameter (group name).

Cause

In Systemwalker Desktop Patrol configuration information import command, the entered parameter is incorrect.
The group name of /G option has been specified as "Deleted CT".

Resolution

Inspect the parameter you entered.
Specify a value within 40 halfwidth characters (20 fullwidth characters) as the group name of /G option.

[DPDB-ERR012] This program cannot be started because collective update of database is running through the service program of Management Server. Please try again later.

Cause

Data update processing when starting the service is being performed in the service of the Management Server.

Resolution

Try again later.

[DPDB-ERR013] Exclusion removal failed when stopping this program.

Cause

Failed to access the database.

Resolution

Confirm the database environment. If the database has no problem, execute again.

[DPDB-ERR017] Failed to initialize database. Please confirm database environment.

Cause

Database information is insufficient.

Resolution

Confirm whether the settings of ODBC has any problem and then execute again.

[DPDB-ERR018] DB connection information setting file (SWDB.ini) is not installed properly.

Cause

File SWDB.ini in Windows folder has been deleted, or the content of file SWDB.ini is incorrect.

Resolution

After backing up the file SWDB.ini under the Windows folder root directory, delete this file and restore by reinstalling Management Server function. If it cannot be started still, contact Fujitsu technical staff.

[DPDB-ERR019] Unable to decrypt the password for DB connection of DB connection information setting file (SWDB.ini). The password may have been changed.

Cause

The content of file SWDB.ini is incorrect.

Resolution

After backing up the file SWDB.ini under the Windows folder root directory, delete this file and restore by reinstalling Management Server function. If it cannot be started still, contact Fujitsu technical staff.

[DPDB-ERR020] Unable to connect to the connection target database of DB connection information setting file (SWDB.ini).

Cause

The content of file SWDB.ini is incorrect.

Resolution

After backing up the file SWDB.ini under the Windows folder root directory, delete this file and restore by reinstalling Management Server function. If it cannot be started still, contact Fujitsu technical staff.

[DPDB-ERR021] Failed to access to database. (Failed to initialize record set.)

Cause

Failed to access the database. The database has fault, e.g., the table to be referred to has been locked, etc.

Resolution

Confirm the database environment by referring to the prompted error message. Besides, confirm the event log and check whether errors occur in the database (PostgreSQL RDB).

[DPDB-ERR022] Failed to access to database. (Failed to get record)

Cause

Failed to access the database. The database has fault, e.g., the table to be referred to has been locked, etc.

Resolution

Confirm the database environment by referring to the prompted error message. Besides, check the event log and confirm whether errors occur in the database (PostgreSQL RDB).

[DPDB-ERR023] Failed to access to database. (Failed to modify record)

Cause

Failed to access the database. The database has fault, e.g., the table to be referred to has been locked, etc.

Resolution

Confirm the database environment by referring to the prompted error message. Besides, check the event log and confirm whether errors occur in the database (PostgreSQL RDB).

[DPDB-ERR024] Failed to access to database. (Failed to add record)

Cause

Failed to access the database. The database has fault, e.g., the table to be referred to has been locked, etc.

Resolution

Confirm the database environment by referring to the prompted error message. Besides, check the event log and confirm whether errors occur in the database (PostgreSQL RDB).

[DPDB-ERR025] Failed to access to database. (Failed to delete record)

Cause

Failed to access the database. The database has fault, e.g., the table to be referred to has been locked, etc.

Resolution

Confirm the database environment by referring to the prompted error message. Besides, check the event log and confirm whether errors occur in the database (PostgreSQL RDB).

[DPDB-ERR026] Failed to access to database. (Failed to start transaction)

Cause

Failed to access the database. The database environment might have fault.

Resolution

Confirm the database environment by referring to the prompted error message. Besides, check the event log and confirm whether errors occur in the database (PostgreSQL RDB).

[DPDB-ERR027] Failed to access to database. (Failed to submit transaction)

Cause

Failed to access the database. The database environment might have fault.

Resolution

Confirm the database environment by referring to the prompted error message. Besides, check the event log and confirm whether errors occur in the database (PostgreSQL RDB).

[DPDB-ERR028] Failed to access to database. (Failed to roll back transaction)

Cause

Failed to access the database. The database environment might have fault.

Resolution

Confirm the database environment by referring to the prompted error message. Besides, check the event log and confirm whether errors occur in the database (PostgreSQL RDB).

[DPDB-ERR029] Failed to access to database. (Other DB error)

Cause

Failed to access the database. The database environment might have fault.

Resolution

Confirm the database environment by referring to the prompted error message. Besides, check the event log and confirm whether errors occur in the database (PostgreSQL RDB).

[DPDB-ERR043] The registration information of Management Server is incomplete.  The content of tables managed by Master Management Server/Management Server in database is abnormal.

Cause

The key value of node information table does not match that of physical node list table of the database. Data restoration failed, or errors occurred in the previously constructed Management Server.

Resolution

Logon after using Server Settings Tool to delete Management Server in order to confirm whether the restored data is the correct backup data. Besides, when deleting Management Server, the group and CT below will also be deleted, pay attention to this.

[DPDB-ERR044] This command is not supported in Base Edition.

Cause

This command can only be used in Standard Edition.

Resolution

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[DPSY-ERR005] Failed to get the information of user that logs on Windows.

Cause

The system environment has fault.

Resolution

Log off from Windows or restart OS, and then try again. If it cannot be started still, contact Fujitsu technical staff.

[DPSY-ERR006] Administrator authority is required for executing this program.

Cause

The current logon Windows user has no Administrator authority.

Resolution

Execute after logon to Windows as Administrator.

[DPSY-ERR007] Failed to get the domain information of the user that logs on Windows.

Cause

The system environment has fault.

Resolution

Log off from Windows or restart OS, and then try again. If it cannot be started still, contact Fujitsu technical staff.

[DPSY-ERR009] Systemwalker Desktop Patrol configuration information import command is started. Unable to start repeatedly.

Cause

Systemwalker Desktop Patrol configuration information import command is under execution.

Resolution

Confirm whether Systemwalker Desktop Patrol composition information import command is under execution.

[DPSY-ERR010] This program cannot be started because Backup Tool has been started.

Cause

The backup tool is under execution.

Resolution

If intending to start Systemwalker Desktop Patrol configuration information import command, start Systemwalker Desktop Patrol composition information import command after completing the backup tool task.

[DPSY-ERR011] This program cannot be started because Restoration Tool has been started.

Cause

The restoration tool is under execution.

Resolution

If intending to start Systemwalker Desktop Patrol configuration information import command, start Systemwalker Desktop Patrol composition information import command after completing the restoration tool task.

[DPSY-ERR014] Failed to open configuration information file.

Cause

Failed to open "composition information file". It might be caused by the following.

• Drive, path or file does not exist.

• No authority to access to this path or file.

Resolution

Specify the correct path name and file name.

[DPSY-ERR015] Failed to open correspondent information file.

Cause

Failed to open "correspondent information file". It might be caused by the following.

• Drive, path or file does not exist.

• No authority to access to this path or file.

Resolution

Specify the correct path name and file name.

[DPSY-ERR016] Failed to open log file.

Cause

Failed to open "log file". It might be caused by the following.

• Drive, path or file does not exist.

• No authority to access to this path or file.

Resolution

Specify the correct path name and file name.

[DPSY-ERR030] Unable to start this program because Active Directory Linkage command has been started.

Cause

Active Directory Linkage command is under execution.

Resolution

Confirm whether Active Directory Linkage command is under execution.

[DPSY-ERR032] Another data linkage processing is being started.

Cause

In the service of the Management Server, data update processing between Management Servers is under execution.

Resolution

Try again later.

[DPSY-ERR033] Failed to output to registry.

Cause

When completing the command, the registry has not been updated. The system environment has fault.

Resolution

Contact Fujitsu technical staff.

[DPSY-ERR034] Failed to access to database. (Failed to view the record for viewing policy)

Cause

Failed to access the database. The terminal Initial Settings record does not exist, or the level information record of the affiliated group does not exist.

Resolution

Confirm whether the construction of the database is correct, or restore master information correctly by using restoration function. If errors occur, reconstruct the database, or try restoring master information again.

[DPSY-ERR041] System error occurred when checking "Remote Desktop Connection". The processing is interrupted.

Cause

System error occurred when inspecting whether "Remote Desktop Connection" is used.

Resolution

Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.

[DPSY-ERR042] This program cannot be used via the remote connection function of terminal service.

Cause

Try using the "Remote Desktop Connection" function (remote connection through the terminal service of Windows) to start this program. Or when there is user connected through the "Remote Desktop Connection" function in the system, try starting this program in the Central Console window.

Resolution

Execute the program directly in the Management Server/Master Management Server under the condition that there is no user connected through the "Remote Desktop Connection" function.

[DPSY-ERR047] Import of user information cannot be performed in the sub-level server in which collective user management has been set.

Cause

In the user collective management which sets Management Server as 3-level, importing user information can only be performed on Master Management Server. User information cannot be imported on Sub-level Management Server.

Resolution

Inspect the entered parameter.
This server cannot specify /U option.

[DPSY-ERR048] The exclusion control of program is timeout. Please execute the processing again.

Cause

In the services of the Management Server, data update processing when starting the service is under execution, or Active Directory Linkage command is under execution. Because the processing cannot be continued during the wait time, the processing will be interrupted.

Resolution

Try again later.

[DPSY-ERR049] Failed to open discarded folder information file.

Cause

Failed to open "Discarded Folder Information File". It might be caused by the following.

• Drive, path or file does not exist.

• No authority to access to this path or file.

Resolution

Specify the correct path name and file name.

[DPSY-ERR050] The specified group does not exist or has been registered repeatedly.

Cause

"Group Name" which does not exist is specified as the discarded folder.
Or, there are multiple "Group Name" specified by user.

Resolution

Specify the existing group name which is different from others.

[DPSY-ERR055] The address of DTP server is not set.

Cause

URL of Systemwalker Desktop Patrol has not been set.

Resolution

Set URL address of Systemwalker Desktop Patrol in the environment setup of Log Viewer.

[DPSY-ERR056] Unable to get configuration information file through DTP server.

Cause

Probable causes are as follows:

• Systemwalker Desktop Patrol Server has stopped

• The Systemwalker Desktop Patrol Server cannot be accessed from the Systemwalker Desktop keeper Management Server.

• The composition information file does not exist on the Systemwalker Desktop Patrol Server.

Resolution

Take the following actions according to the different causes.

• Start Systemwalker Desktop Patrol Server.

• Ensure that the Systemwalker Desktop Patrol Server is accessible from the Management Server of the Systemwalker Desktop keeper.

• Place the configuration information file into the specified folder of Systemwalker Desktop Patrol Server.

[DPSY-ERR063] The exclusion management table is in the status that exclusion control is not executed. Exclusion removal processing is not needed.

Cause

Message appears if the exclusion settings have not been performed when intending to remove the exclusion status for Systemwalker Desktop Patrol composition information import command.

Resolution

No need to perform removal processing.

[DPSY-ERR096] The data imported from database is too much, data linkage cannot be continued. The processing is interrupted.

Cause

Number of the logon items on the database side has exceeded the upper limit of possible data amount of linkage. Specify the number of logon items on Systemwalker Desktop Keeper side in linkage range within the following range.

• The maximum logon number of CT is 10,000 cases

• The maximum logon number of CT group is 10,000 cases

• The maximum logon number of users is 100,000 cases

• The maximum logon number of user groups is 10,000 cases

Resolution

Delete the unnecessary data on Systemwalker Desktop Keeper side.

[DPSY-ERR097] Failed to get the memory.

Cause

Failed to get the memory in internal operations of Systemwalker Desktop Patrol configuration information import command.
The rest memory of OS is insufficient.

Resolution

Try again after completing the unnecessary program.

[DPSY-ERR099] Internal error occurred in the program (other exception). Cancel the processing.

Cause

Unexpected error occurred.

Resolution

Confirm the action environment of the program, if errors occur during re-execution, restart Management Server, etc. If errors occurred after executing the resolution above, contact Fujitsu technical staff.

[DPSY-INF001] Systemwalker Desktop Patrol configuration information import command is ended normally.

Cause

Message appears when the execution of Systemwalker Desktop Patrol configuration information import command has completed successfully.

Resolution

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