Purpose of This Guide
This guide describes the necessary setting methods and operation methods for using the following product:
Systemwalker Desktop Keeper V15.2.0
Readers
This guide is for readers who export files using the file export utility of Systemwalker Desktop Keeper.
This guide assumes readers have the following knowledge:
General knowledge of PCs
General knowledge of Microsoft Windows
General knowledge of the Internet
General knowledge of Google Android (when installing a smart device (agent) (Android))
General knowledge of iOS (when installing a smart device (agent) (iOS))
Structure
This guide consists of the following:
This chapter describes the methods of using the file export utility of Systemwalker Desktop Keeper.
This chapter explains how to check information notified from the administrator.
This chapter describes how to cancel an emergency procedure.
This chapter describes the methods of applying off-line policy.
This chapter explains how to use the Device Information Collection Tool.
This chapter describes the output messages of Systemwalker Desktop Keeper.
Location of This Guide
The location of this guide in the manuals of Systemwalker Desktop Keeper is as follows:
Manual Name | Content |
---|---|
Release Information | This guide describes additional functions and incompatibility information of Systemwalker Desktop Keeper. |
User's Guide | This manual describes the summary and the operating environment of Systemwalker Desktop Keeper. |
Installation Guide (*1) | This guide describes the installation settings, as well as the maintenance and management measures of Systemwalker Desktop Keeper. |
User's Guide for Administrator (*1) | This guide describes how to use Systemwalker Desktop Keeper. |
User's Guide for Client (This Guide) (*2) | This guide describes the function summary and operation methods of Export Utility of Systemwalker Desktop Keeper. |
Reference Manual | This manual describes the commands, files, messages and port numbers used in Systemwalker Desktop Keeper. |
Centralized Management Guide | This guide explains how to centrally manage Systemwalker Desktop Keeper deployed at sites within and outside Japan. |
Troubleshooting Guide | This guide describes the causes and resolutions of assumed exceptions in Systemwalker Desktop Keeper. |
*1: Installation Guide and User's Guide for Administrator are manuals for the administrators of Systemwalker Desktop Keeper.
*2: User's Guide for Client can also be viewed from the "Help" menu of File Export Utility.
Notations
For the convenience of description, this guide uses the following names, symbols and abbreviations.
This subsection describes the symbols used in commands.
Meaning of Symbol
Symbol | Meaning |
---|---|
[ ] | Indicates that the items enclosed in these brackets can be omitted. |
| | Indicates that one of the items separated by this symbol should be selected. |
The DTK installation directory is the directory into which Systemwalker Desktop Keeper's products is installed.
The manual uses abbreviations of the following products:
Product Name | Abbreviation |
---|---|
Systemwalker Desktop Keeper Base Edition V12.0L10 | BEV12.0L10 |
Systemwalker Desktop Keeper Base Edition V12.0L20 | BEV12.0L20 |
Systemwalker Desktop Keeper Base Edition V13.0.0 | BEV13.0.0 |
Systemwalker Desktop Keeper Base Edition V13.2.0 | BEV13.2.0 |
Systemwalker Desktop Keeper Base Edition V13.3.0 | BEV13.3.0 |
Systemwalker Desktop Keeper Standard Edition V12.0L20 | SEV12.0L20 |
Systemwalker Desktop Keeper Standard Edition V13.0.0 | SEV13.0.0 |
Systemwalker Desktop Keeper Standard Edition V13.2.0 | SEV13.2.0 |
Systemwalker Desktop Keeper Standard Edition V13.3.0 | SEV13.3.0 |
Systemwalker Desktop Keeper V14g (14.0.0) | V14.0.0 |
Systemwalker Desktop Keeper V14g (14.0.1) | V14.0.1 |
Systemwalker Desktop Keeper V14g (14.1.0) | V14.1.0 |
Systemwalker Desktop Keeper V14g (14.2.0) | V14.2.0 |
Systemwalker Desktop Keeper V14g (14.3.0) | V14.3.0 |
Systemwalker Desktop Keeper V15.0.0 | V15.0.0 |
Systemwalker Desktop Keeper V15.1.0 | V15.1.0 |
Systemwalker Desktop Keeper V15.2.0 | V15.2.0 |
Windows(R) Internet Explorer(R) 9 | Internet Explorer |
The manual uses abbreviations of the following operation systems:
OS | Abbreviation |
---|---|
Microsoft(R) Windows Server(R) 2016 Datacenter | Windows Server 2016 |
Microsoft(R) Windows Server(R) 2012 R2 Datacenter | Windows Server 2012 R2 |
Microsoft(R) Windows Server(R) 2012 Datacenter | Windows Server 2012 |
Microsoft(R) Windows Server(R) 2008 Foundation | Windows Server 2008 (*1) |
Windows(R) 10 Home | Windows 10 (*1) |
Windows(R) 8.1 Enterprise | Windows 8.1 (*1) |
Windows(R) 7 Ultimate | Windows 7 (*1) |
Microsoft(R) Windows Server(R) 2016 Datacenter | Windows |
Android(TM) 4.4 to Android(TM) 8.0 | Android |
iOS 6.0 to iOS 11 | iOS |
*1: For commands and file saving locations, especially when they are differentially noted under the 64-bit edition, the abbreviations are as follows:
Windows Server 2008 64-bit Edition
Windows Server 2008 R2
Windows 7 64-bit Edition
Windows 8.1 64-bit Edition
Windows 10 64-bit Edition
Export Restriction
Exportation/release of this document may require necessary procedures in accordance with the regulations of your resident country and/or US export control laws.
General Restriction
The following functions are recorded in this manual but cannot be used.
(These functions can be used in the Japanese version, but are not available in Global version.)
Prohibition Function
Encryption Function in File Export
Encryption Function in E-mail Attachment
E-mail Attachment Prohibition Function
E-mail Recipient Address Confirmation Function
Record Function
Command Prompt Operation
Citrix XenApp Monitoring Function
Others
Notification to Client
All-in-one Machine Linkage Report
In addition, for the specification of characters recorded in this manual, pay attention to the following points:
For character code, Replace Shift-JIS with local character code (character code that corresponds to the code page on OS).
Replace "Japanese" or "Fullwidth" with multi-byte character.
For number of characters that can be used, multi-byte characters such as fullwidth in this manual are calculated as 2 bytes, but when actually saving to database, one character may occupy 2~6 bytes, Pay attention.
The following versions do not exist, Ignore relevant record.
Systemwalker Desktop Keeper Base Edition V12.0L10
Systemwalker Desktop Keeper Base Edition V12.0L20
Systemwalker Desktop Keeper Base Edition V13.0.0
Systemwalker Desktop Keeper Base Edition V13.2.0
Systemwalker Desktop Keeper Base Edition V13.3.0
Systemwalker Desktop Keeper Standard Edition V13.2.1
Systemwalker Desktop Keeper Standard Edition V13.3.0
Systemwalker Desktop Keeper V14g (14.0.0)
Systemwalker Desktop Keeper V14g (14.0.1)
Systemwalker Desktop Keeper V14g (14.1.0)
Systemwalker Desktop Keeper V14g (14.3.0)
Systemwalker Desktop Keeper V14g (14.3.1)
Systemwalker Desktop Keeper V15.0.0
Systemwalker Desktop Keeper V15.0.1
For example, when it is described as "V13.3.0 or later", since V13.3.0 does not exist, Replace it with "V14.2.0 or later. In addition, when it is described as "V14.0.0 or earlier", Replace it with "V13.2.0 or earlier" for the same reason.
Trademarks
Microsoft, Windows, Windows NT, Windows Vista, Windows Server and other Microsoft product names are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.
Citrix, Xen, Citrix XenApp, Citrix XenServer, Citrix XenDesktop and Citrix Presentation Server are trademarks or registered trademarks of Citrix Systems, Inc. in the United States or other countries.
VMware is a trademarks or registered trademark of VMware, Inc in the United States and other countries.
Android, Google, Google Chrome, Google Drive and Gmail are trademarks or registered trademarks of Google Inc.
Bluetooth is a registered trademark of Bluetooth SIG and has been licensed to Fujitsu.
Wi-Fi and Wi-Fi Logo are registered trademarks of Wi-Fi Alliance.
IOS trademark is used based on the license of Cisco in the United States and other countries.
Apple, Apple Logo, and Mac OS are registered trademarks of Apple Inc. in the United States and other countries.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Dropbox is a trademark or registered trademark of Dropbox, Inc.
iNetSec is a registered trademark of PFU.
Other product names are trademarks or registered trademarks of their respective holders.
Screenshots are used according to the guidelines of Microsoft Corporation.
March 2018
Revision History |
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July 2015, First Edition |
Copyright 2005 - 2018 FUJITSU LIMITED