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Systemwalker Desktop Keeper User's Guide for Client
FUJITSU Software

Preface

Purpose of This Guide

This guide describes the necessary setting methods and operation methods for using the following product:

Readers

This guide is for readers who export files using the file export utility of Systemwalker Desktop Keeper.
This guide assumes readers have the following knowledge:

Structure

This guide consists of the following:

Chapter 1 Export Files and Folders Using File Export Utility

This chapter describes the methods of using the file export utility of Systemwalker Desktop Keeper.

Chapter 2 Check Notifications from the Administrator

This chapter explains how to check information notified from the administrator.

Chapter 3 Emergency Procedures

This chapter describes how to cancel an emergency procedure.

Chapter 4 Apply Off-line Policy

This chapter describes the methods of applying off-line policy.

Chapter 5 Using the Device Information Collection Tool

This chapter explains how to use the Device Information Collection Tool.

Chapter 6 Message List

This chapter describes the output messages of Systemwalker Desktop Keeper.


Location of This Guide

The location of this guide in the manuals of Systemwalker Desktop Keeper is as follows:

Manual Name

Content

Release Information

This guide describes additional functions and incompatibility information of Systemwalker Desktop Keeper.

User's Guide

This manual describes the summary and the operating environment of Systemwalker Desktop Keeper.

Installation Guide (*1)

This guide describes the installation settings, as well as the maintenance and management measures of Systemwalker Desktop Keeper.

User's Guide for Administrator (*1)

This guide describes how to use Systemwalker Desktop Keeper.

User's Guide for Client (This Guide) (*2)

This guide describes the function summary and operation methods of Export Utility of Systemwalker Desktop Keeper.

Reference Manual

This manual describes the commands, files, messages and port numbers used in Systemwalker Desktop Keeper.

Centralized Management Guide

This guide explains how to centrally manage Systemwalker Desktop Keeper deployed at sites within and outside Japan.

Troubleshooting Guide

This guide describes the causes and resolutions of assumed exceptions in Systemwalker Desktop Keeper.

*1: Installation Guide and User's Guide for Administrator are manuals for the administrators of Systemwalker Desktop Keeper.

*2: User's Guide for Client can also be viewed from the "Help" menu of File Export Utility.


Notations

For the convenience of description, this guide uses the following names, symbols and abbreviations.

Symbols Used in Commands

This subsection describes the symbols used in commands.
Meaning of Symbol

Symbol

Meaning

[ ]

Indicates that the items enclosed in these brackets can be omitted.

|

Indicates that one of the items separated by this symbol should be selected.


DTK Installation Directory

The DTK installation directory is the directory into which Systemwalker Desktop Keeper's products is installed.


Abbreviations

The manual uses abbreviations of the following products:

Product Name

Abbreviation

Systemwalker Desktop Keeper Base Edition V12.0L10

BEV12.0L10

Systemwalker Desktop Keeper Base Edition V12.0L20

BEV12.0L20

Systemwalker Desktop Keeper Base Edition V13.0.0

BEV13.0.0

Systemwalker Desktop Keeper Base Edition V13.2.0

BEV13.2.0

Systemwalker Desktop Keeper Base Edition V13.3.0

BEV13.3.0

Systemwalker Desktop Keeper Standard Edition V12.0L20

SEV12.0L20

Systemwalker Desktop Keeper Standard Edition V13.0.0

SEV13.0.0

Systemwalker Desktop Keeper Standard Edition V13.2.0

SEV13.2.0

Systemwalker Desktop Keeper Standard Edition V13.3.0

SEV13.3.0

Systemwalker Desktop Keeper V14g (14.0.0)

V14.0.0

Systemwalker Desktop Keeper V14g (14.0.1)

V14.0.1

Systemwalker Desktop Keeper V14g (14.1.0)

V14.1.0

Systemwalker Desktop Keeper V14g (14.2.0)

V14.2.0

Systemwalker Desktop Keeper V14g (14.3.0)
Systemwalker Desktop Keeper V14g (14.3.1)

V14.3.0

Systemwalker Desktop Keeper V15.0.0
Systemwalker Desktop Keeper V15.0.1

V15.0.0

Systemwalker Desktop Keeper V15.1.0
Systemwalker Desktop Keeper V15.1.1
Systemwalker Desktop Keeper V15.1.2
Systemwalker Desktop Keeper V15.1.3

V15.1.0

Systemwalker Desktop Keeper V15.2.0

V15.2.0

Windows(R) Internet Explorer(R) 9
Windows(R) Internet Explorer(R) 10
Windows(R) Internet Explorer(R) 11

Internet Explorer

The manual uses abbreviations of the following operation systems:

OS

Abbreviation

Microsoft(R) Windows Server(R) 2016 Datacenter
Microsoft(R) Windows Server(R) 2016 Standard
Microsoft(R) Windows Server(R) 2016 Essentials

Windows Server 2016

Microsoft(R) Windows Server(R) 2012 R2 Datacenter
Microsoft(R) Windows Server(R) 2012 R2 Foundation
Microsoft(R) Windows Server(R) 2012 R2 Standard
Microsoft(R) Windows Server(R) 2012 R2 Essentials

Windows Server 2012 R2

Microsoft(R) Windows Server(R) 2012 Datacenter
Microsoft(R) Windows Server(R) 2012 Foundation
Microsoft(R) Windows Server(R) 2012 Standard
Microsoft(R) Windows Server(R) 2012 Essentials
Microsoft(R) Windows Server(R) 2012 R2 Datacenter
Microsoft(R) Windows Server(R) 2012 R2 Foundation
Microsoft(R) Windows Server(R) 2012 R2 Standard
Microsoft(R) Windows Server(R) 2012 R2 Essentials

Windows Server 2012

Microsoft(R) Windows Server(R) 2008 Foundation
Microsoft(R) Windows Server(R) 2008 Standard
Microsoft(R) Windows Server(R) 2008 Enterprise
Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V(TM)
Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V(TM)
Microsoft(R) Windows Server(R) 2008 R2 Foundation
Microsoft(R) Windows Server(R) 2008 R2 Standard
Microsoft(R) Windows Server(R) 2008 R2 Enterprise
Microsoft(R) Windows (R) Small Business Server 2011 Essentials

Windows Server 2008 (*1)

Windows(R) 10 Home
Windows(R) 10 Pro
Windows(R) 10 Enterprise
Windows(R) 10 Education

Windows 10 (*1)

Windows(R) 8.1 Enterprise
Windows(R) 8.1 Pro
Windows(R) 8.1

Windows 8.1 (*1)

Windows(R) 7 Ultimate
Windows(R) 7 Enterprise
Windows(R) 7 Professional
Windows(R) 7 Home Premium

Windows 7 (*1)

Microsoft(R) Windows Server(R) 2016 Datacenter
Microsoft(R) Windows Server(R) 2016 Standard
Microsoft(R) Windows Server(R) 2016 Essentials
Microsoft(R) Windows Server(R) 2012 Datacenter
Microsoft(R) Windows Server(R) 2012 Foundation
Microsoft(R) Windows Server(R) 2012 Standard
Microsoft(R) Windows Server(R) 2012 Essentials
Microsoft(R) Windows Server(R) 2012 R2 Datacenter
Microsoft(R) Windows Server(R) 2012 R2 Foundation
Microsoft(R) Windows Server(R) 2012 R2 Standard
Microsoft(R) Windows Server(R) 2012 R2 Essentials
Microsoft(R) Windows Server(R) 2008 Foundation
Microsoft(R) Windows Server(R) 2008 Standard
Microsoft(R) Windows Server(R) 2008 Enterprise
Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V(TM)
Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V(TM)
Microsoft(R) Windows Server(R) 2008 R2 Foundation
Microsoft(R) Windows Server(R) 2008 R2 Standard
Microsoft(R) Windows Server(R) 2008 R2 Enterprise
Microsoft(R) Windows(R) Small Business Server 2011 Essentials
Windows(R) 7 Ultimate
Windows(R) 7 Enterprise
Windows(R) 7 Professional
Windows(R) 7 Home Premium
Windows(R) 8.1 Enterprise
Windows(R) 8.1 Pro
Windows(R) 8.1
Windows(R) 10 Home
Windows(R) 10 Pro
Windows(R) 10 Enterprise
Windows(R) 10 Education

Windows

Android(TM) 4.4 to Android(TM) 8.0

Android

iOS 6.0 to iOS 11

iOS

*1: For commands and file saving locations, especially when they are differentially noted under the 64-bit edition, the abbreviations are as follows:

  • Windows Server 2008 64-bit Edition

  • Windows Server 2008 R2

  • Windows 7 64-bit Edition

  • Windows 8.1 64-bit Edition

  • Windows 10 64-bit Edition


Export Restriction

Exportation/release of this document may require necessary procedures in accordance with the regulations of your resident country and/or US export control laws.

General Restriction

The following functions are recorded in this manual but cannot be used.

(These functions can be used in the Japanese version, but are not available in Global version.)

In addition, for the specification of characters recorded in this manual, pay attention to the following points:

The following versions do not exist, Ignore relevant record.

For example, when it is described as "V13.3.0 or later", since V13.3.0 does not exist, Replace it with "V14.2.0 or later. In addition, when it is described as "V14.0.0 or earlier", Replace it with "V13.2.0 or earlier" for the same reason.

Trademarks

Microsoft, Windows, Windows NT, Windows Vista, Windows Server and other Microsoft product names are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.

Citrix, Xen, Citrix XenApp, Citrix XenServer, Citrix XenDesktop and Citrix Presentation Server are trademarks or registered trademarks of Citrix Systems, Inc. in the United States or other countries.

VMware is a trademarks or registered trademark of VMware, Inc in the United States and other countries.

Android, Google, Google Chrome, Google Drive and Gmail are trademarks or registered trademarks of Google Inc.

Bluetooth is a registered trademark of Bluetooth SIG and has been licensed to Fujitsu.

Wi-Fi and Wi-Fi Logo are registered trademarks of Wi-Fi Alliance.

IOS trademark is used based on the license of Cisco in the United States and other countries.

Apple, Apple Logo, and Mac OS are registered trademarks of Apple Inc. in the United States and other countries.

Mozilla and Firefox are registered trademarks of the Mozilla Foundation.

Dropbox is a trademark or registered trademark of Dropbox, Inc.

iNetSec is a registered trademark of PFU.

Other product names are trademarks or registered trademarks of their respective holders.


Screenshots are used according to the guidelines of Microsoft Corporation.


March 2018

Revision History

July 2015, First Edition
November 2015, Second Edition
July 2016, Third Edition
February 2017, Fourth Edition
March 2018, Fifth Edition


Copyright 2005 - 2018 FUJITSU LIMITED