When preparing the environment that enables viewing of the logs in the meantime of prohibiting the operations of the client (CT) and smart device (agent) and collecting logs, the following three operation policies must be determined and the determined contents should be set in Systemwalker Desktop Keeper. Note that if you are using a personal smart device for business use, the following three operation policies must be determined for the personal device and company-owned device respectively.
Determine the allowed operations, unallowed (prohibited) operations and log collection operations when the PC and smart device are being used.
The determined contents will be set as "Terminal Initial Settings".
If you are using a personal smart device for business use, determine allowed operations, unallowed (prohibited) operations, and log collection operations for the personal device and company-owned device respectively. Only one set of settings can be configured for Terminal Initial Settings, so configure these settings for either the company-owned device or the personal device.
For a PC, determine how to send the saved logs to the server.
The determined contents will be set as "Terminal Operation Settings".
The company-owned device and the personal device must use the same settings because only one set of settings can be configured for Terminal Operation Settings.
Determine how to manage PC, PC users (Users), and smart devices in the Group.
The managed group will be set as configuration information tree. (User group cannot manage the smart device.)
Group smart devices by "company-owned" and "personal", and set the policies for company-owned devices and personal devices respectively.