A clipboard operation log is collected in the following cases:
When the remote desktop connection is used to establish a remote connection
When Citrix Receiver is used to connect to Citrix Xen App or Citrix Xen Desktop
When VMware View Client or VMware vSphere Client is used to connect to VMware (Horizon) View or VMware vSphere
The operation log during information delivery from virtual environment to physical environment and from physical environment to virtual environment is obtained. The operation log during delivery from the virtual environment to the virtual environment or from the physical environment to the physical environment will not be obtained.
When extracting information from clipboard (paste), the operation log for saving the information to clipboard (copy and paste) will not be recorded.
When performing a clipboard operation of text data, the maximum size of the original file that can be original file backup is 2048 halfwidth characters (1024 fullwidth characters). If the size is exceeded, the excessive data will be truncated before the file is saved.
When continuing with the paste operation after the copy operation, the operation log after the second operation will not be sent in the copy source.
If the remote desktop or Citrix Online Plugin is used, operation log will be output when the right-click context menu of Windows Explorer is displayed at the copy destination. If the copy source and destination are under the same environment, no operation log will be output.
Multiple operation logs will be sent at one paste operation.
The application name in the log of copy source is blank.
When an image is pasted to Microsoft Excel, the original file will not be original file backup.
When the virtual environment client other than the remote desktop is being used, the PC name of copy destination will be blank in the log of copy source.
In the environment in which remote desktop is used and IPv6 is effective, the PC name of copy destination will not be obtained.
When a file is copied, the name of the backup original file at the copy source contains the file path, whereas the file at the copy destination contains the file name only.
When Microsoft Word or Microsoft Excel is used in the virtual or physical environment, the clipboard operation can be performed within Microsoft Word or Microsoft Excel when the window is activated. Therefore, the operation log will be recorded.
When logging off from Citrix Online Plugin, the operation log will be recorded.
When VMware View Client/VMware vSphere Client is used, data can be obtained from the clipboard when switching between the physical environment window and virtual environment window. Therefore, the operation log will be recorded. In addition, the operation logs at the copy source and copy destination are different.
When text data is copied and pasted within an application, the line feeding code in the Content column will be replaced with "??".
When Citrix Online Plugin is used, the PC name of the physical environment will be blank in the log of virtual environment.
When VMware View Client/VMware vSphere Client is used, the PC name of the physical environment is blank in the virtual environment, and the PC name of the virtual environment is blank in the physical environment.
A "virtual desktop" feature that allows you to start up multiple desktops and perform different operations on each desktop has been added in Windows 10.
This "virtual desktop" does not involve operations between a virtual environment and physical environment, but instead, involves operations between physical environments. Therefore, clipboard operation logs are not obtained.
Clipboard operation logs cannot be collected when the pasting operation is performed for Windows 8.1, Windows 10, Windows Server 2012, and Windows Server 2016.