The following messages will be output in Desktop Patrol Main Menu or Desktop Patrol Download Menu.
Cause
An error occurred in the system on Desktop Patrol CS.
Action
Confirm the status of the network and Systemwalker standard database. If the problem is still existing, contact the system administrator of Desktop Patrol CS.
Variable information
%s: error code
Cause
An internal system error occurred.
Action
Take action according to the network status or the error code.
53: An error occurred in the Systemwalker standard database. Confirm the Systemwalker standard database.
57: Failed to read the registry. Contact the system administrator of Desktop Patrol CS.
99: An internal conflict occurred. Contact the system administrator of Desktop Patrol CS.
Cause
Possible causes are as follows:
The same feature is being operated from another device
The operating system was restarted or shut down while this feature was in use
Action
Ensure that the same feature is not being operated by another device by logging out from other devices so that operations are only performed from a single device.
If the same feature was not being operated by another device, it is possible that the operating system was restarted or shut down while this feature was in use, so click OK to continue processing. If the operating system was restarted or shut down, this message will be output up to one hour at maximum after restart or shutdown.