When using Systemwalker Desktop Patrol in the virtual OS, master the following notes first.
About settings of virtual OS software
About resources in the virtual environment
Memory/hard disk of the virtual environment should be one required by CT/DS.
About the settings of virtual environment
Distribute IP address of the virtual environment as one different from that of the virtual host device and other virtual environments.
The network connection of virtual environment is recommended as "bridging".
About clone environment, virtual mapping copying environment
Do not use multiple environments created by clone or copying virtual mapping under the status DS has been installed at the same time.
As virtual program is created by clone, virtual mapping will be under the same server status after being copied, thus, if there are multiple environments, the uniqueness of the server cannot be confirmed and as a result, the matching cannot be guaranteed.
About the settings during shutdown.
Do not set snapshots returned during shutdown in DS virtual environment. Because information distributed to DS will be taken back during startup, DS information might not be complete.
The operation during virtual environment shutdown is recommended to be "Update Snapshots" or "Not Modify Snapshots".
About the management of the devices
When managing the devices in the accounts of assets, for example, to manage one device due to one piece of current Inventory information, something different from the entity device information will appear in the following cases.
For actual PC (host PC), use (use after starting n OS in one host device) n virtual OS (Guest OS)
Even if PC of actual device does not exist, one device could be seen in the accounts of assets, the number of devices will exceed the entity. Besides, this Guest OS will be excepted in the aggregation.
One image of virtual OS such as VMware View is shared by multiple users and started separately
According to the Inventory (user ID/PC name) notified for mapping information, number of devices will change.
Host OS does not exist (Notes), all operate as virtual OS.
Notes) Inventory in the host OS cannot be/has not been collected.
Because Inventory information of entity PC does not exist, information such as specification and setup place of entity PC cannot be mastered.
About CT operating in virtual desktop environment
Power saving auditing and processing
Virtual PC is operating as Guest OS on virtual PC server, physical PC does not exist. Thus, the configuration value related to power saving (time for accessing standby, etc.) of PC has no meaning. When determining CT operating in virtual PC, power saving auditing will not be performed.
Security auditing and processing
Because the virtual PC is operating as Guest OS on virtual server, there is no need to set BIOS/HDD password, so BISO/HDD password auditing will not be performed.
When applying security patches to virtual PC in case of using virtual PC, it is estimated to apply system mapping (Master image).
Thus, it is recommended not to apply by using the patch installation function of Systemwalker Desktop Patrol.
After performing the following operations and using, Inventory information in the old environment will be overwritten by the Inventory information in the new environment.
Update and reconstruct system mapping (Master mapping) in the virtual desktop environment.
Use PC in exchange and install CT in new PC.
Reinstall after uninstalling in the same PC.
The supporting range of VMware View when using Systemwalker Desktop Patrol is as follows.
Type of desktop pool
Linkage clone desktop pool, included Desktop Pool completing virtual device (once called: complete clone), Manual Desktop Pool, Terminal Services Pool
Distribution mode of user
Dedicated (dedicated distribution)
Note
Floating (floating distribution) is not supported.
This is because in the environment where Floating has been enabled, the desktop environment used by the user is unfixed, it will repeat other desktop environment when resetting automatically the user identification information.
View Composer
Supported.
Update and recreate the desktop
Supported.
The supporting range of Citrix XenDesktop when operating by using Systemwalker Desktop Patrol is as follows.
Type of devices
Dedicated, Existing and Physical
Note
Pooled is not supported.
This is because in the environment where the pool has been enabled, the desktop environment used by the user is unfixed, it will repeat other desktop environment when resetting automatically the user identification information.