Delete the database before uninstalling the Management Server/Master Management Server of Systemwalker Desktop Keeper. The steps for deleting a database are as follows:
Log on to Windows with a user that belongs to the Administrators group or a user that belongs to the Domain Admins group. When other applications are being used, exit them.
Select Start > Systemwalker Desktop Keeper > Server > Server settings tool or Apps > Systemwalker Desktop Keeper > Server settings tool.
Log on using the primary administrator account:
User ID: secureadmin
Password: Specify the initial value "secureadmin", or the password modified after installation of Management Server/Master Management Server
In the Server Settings Tool menu, click Build, delete, or show information of database.
The Build, delete, or show information of database window will be displayed.
Item Name | Description |
|---|---|
Database creation folder | Database creation destination folder. |
Database usage | Usage of the created database. If the database has not been built, this item will be blank. |
Disk availability | Available space on the creation destination disk. |
In the Build, delete, or show information of database window, click Delete for the database to be deleted. The confirmation message is displayed. Click OK - database deletion will start.
Upon successful completion, the completion message is displayed. Click OK.
If an Operation Database, Log Viewing Database or iOS Management Database remains, execute again from step 1.
Note
When the database area cannot be deleted
Even if Server settings tool > Build, delete, or show information of database is used to delete the operating environment, due to the database status, the database may not be deleted sometimes. If this occurs, delete the following file.
<Database Saving Target>\RDB
Note
If Systemwalker Desktop Keeper and Systemwalker Desktop Patrol coexist, and you want to stop managing the iOS devices managed in both products, delete the iOS management database in both products.
If Systemwalker Desktop Keeper and Systemwalker Desktop Patrol coexist, and you now want to manage the iOS devices, previously managed in both products, in one product only, follow the procedure below to delete the iOS management database in one of the products:
Use SDSVSetMS.EXE (Change Configuration of Relay Server) to check the host name of the iOS management database connected to the Relay Server. Perform backup on the server that matches the iOS management database host name displayed in "iOSmgr.h".
Delete the iOS management database in both products.
Build the iOS management database in the product that manages iOS devices.
In the iOS management database built in step 3, restore the data backed up in step 1.
