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Systemwalker Desktop Keeper Installation Guide
FUJITSU Software

5.6 Uninstall Log Analyzer Server

The following section describes how to uninstall the Log Analyzer Server of Systemwalker Desktop Keeper.

Note

The procedure described in this section is for this version. To uninstall an older version, refer to the manual for the applicable version.

Delete the log transfer schedule settings

Delete the following tasks registered in the operating system.

Delete the Log Analyzer Server information on the Management Server/Master Management Server

Use the Log Analyzer setting tool of the Log Analyzer Server to delete the applicable Log Analyzer Server information on the Management Server or Master Management Server where the information of the Log Analyzer Server to be uninstalled is registered.

  1. Click Start > Systemwalker Desktop Keeper > Server > Log Analyzer settings, or Apps > Systemwalker Desktop Keeper > Log Analyzer settings.

  2. Delete the applicable Log Analyzer Server information, and then click Set.

Delete database of Log Analyzer Server

Before uninstalling the Log Analyzer Server of Systemwalker Desktop Keeper, delete the database. The procedures to delete the database are as follows:

  1. Log on Windows as Log Analyzer user (Windows account set when installing Log Analyzer Server).

  2. Select Start > Systemwalker Desktop Keeper > Log Analyzer > Operating Environment Maintenance Wizard or Apps > Systemwalker Desktop Keeper > Operating Environment Maintenance Wizard.

  3. The Welcome to Operating Environment Maintenance Wizard window will be displayed, and click Next.

  4. The Select processing window will be displayed. Select Deletion of Operating Environment for the process to be executed, and click Next.

  5. The Confirm the settings content window will be displayed. Confirm whether the contents displayed in window are incorrect, and click Next.

  6. The execution confirmation window will be displayed, click OK when continuing the execution.

  7. The Executed Process window will be displayed and then start to delete the database.

  8. The Process Completed window will be displayed when the process is completed normally. Click Completed.

Uninstall Log Analyzer Server

The following procedures to uninstall the Log Analyzer Server are as follows:

  1. Log on to Windows with the user used at the construction of database of Management Server/Master Management Server. When other applications are being used, exit them.

  2. Click Start > Fujitsu > Uninstall (middleware) or Apps > Fujitsu > Uninstall (middleware).

  3. In Currently installed products, select Systemwalker Desktop Keeper log analyzer server and click Delete.

  4. In the Uninstall Systemwalker Desktop Keeper log analyzer server dialog box, click Uninstall.

  5. Upon completion, the uninstallation completion dialog box will be displayed - click Finish.

  6. Restart the operating system.

If using the 64-bit version, Systemwalker Desktop Keeper log analyzer server (x64) will be displayed in steps 3 and 4.

Note

The procedure must be followed (starting at step 2) even if Systemwalker Desktop Keeper Log Analyzer Server has been deleted from the Control Panel.

Delete the installation folder

If the following folder remains, it must be manually deleted.

logAnalyzerServerInstallFolder\NAVIDIC

If the following note does not apply, delete the whole Log Analyzer Server installation folder.

Note

If the installation folder of database-related files is under the Log Analyzer Server installation folder and the Management Server is installed on the same server that the Log Analyzer Server, do not delete the Log Analyzer Server installation folder. Otherwise, the Management Server will no longer operate.

Note

About log analysis user after uninstallation

Though the Log Analyzer Server is uninstalled, the new Log Analyzer user in installation will not be deleted. Delete after confirming that the Log Analyzer user is not used.