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Systemwalker Desktop Keeper Installation Guide
FUJITSU Software

Preface

Purpose of This Guide

This guide describes how to use the following products:

Intended Readers

This guide is for readers who construct/apply information protection systems using Systemwalker Desktop Keeper.
This guide assumes readers have the following knowledge:

Structure of This Guide

The structure of this guide is as follows:

Chapter 1 Design

This chapter introduces the design of Systemwalker Desktop Keeper.

Chapter 2 Installation

This chapter describes how to install Systemwalker Desktop Keeper.

Chapter 3 Maintenance

This chapter describes how to maintain Systemwalker Desktop Keeper.

Chapter 4 Upgrading

This chapter describes how to update from old versions of Systemwalker Desktop Keeper to Systemwalker Desktop Keeper V15.1.0 or later.

Chapter 5 Uninstallation

This chapter describes how to uninstall Systemwalker Desktop Keeper.

Appendix A Server Silent Installation

This appendix describes files, commands, and messages used in silent installation of the Systemwalker Desktop Keeper server.

Location of This Guide

The location of this guide in Systemwalker Desktop Keeper manuals is as follows.

Manual Name

Content

Release Information

This guide describes the additional features and incompatibility information of Systemwalker Desktop Keeper.

User's Guide

This guide describes the summary and the operating environment of Systemwalker Desktop Keeper.

Installation Guide (this guide)

This guide describes the installation settings, as well as maintenance and management measures for Systemwalker Desktop Keeper.

User's Guide for Administrator

This guide describes how to use Systemwalker Desktop Keeper.

User's Guide for Client (Note)

This guide describes the function summary and operation methods of Systemwalker Desktop Keeper Export Utility.

Reference Manual

This manual describes the commands, files, messages and port numbers used in Systemwalker Desktop Keeper.

Centralized Management Guide

This guide explains how to centrally manage Systemwalker Desktop Keeper deployed at sites within and outside Japan.

Troubleshooting Guide

This guide describes the causes and processing methods for assumed exceptions in Systemwalker Desktop Keeper.

Note: "User's Guide for Client" can also be viewed from the "Help" menu of the Systemwalker Desktop Keeper Export Utility.

Symbols used in this guide

This guide uses the following names, symbols and abbreviations for explications.

Symbols Used in Commands

This subsection describes the symbols used in examples of commands.

Meaning of symbols

Symbol

Meaning

[ ]

Indicates that the items enclosed in these brackets can be omitted.

|

Indicates that one of the items separated by this symbol should be specified.

Abbreviations

The manual uses abbreviations of the following products.

Product Name

Abbreviation

Systemwalker Desktop Keeper Base Edition V12.0L20

BEV12.0L20

Systemwalker Desktop Keeper Base Edition V13.0.0

BEV13.0.0

Systemwalker Desktop Keeper Base Edition V13.2.0

BEV13.2.0

Systemwalker Desktop Keeper Standard Edition V12.0L20

SEV12.0L20

Systemwalker Desktop Keeper Standard Edition V13.0.0

SEV13.0.0

Systemwalker Desktop Keeper Standard Edition V13.2.0

SEV13.2.0

Systemwalker Desktop Keeper V14g (14.2.0)

V14.2.0

Systemwalker Desktop Keeper V15.1.0
Systemwalker Desktop Keeper V15.1.1
Systemwalker Desktop Keeper V15.1.2
Systemwalker Desktop Keeper V15.1.3

V15.1.0

Windows(R) Internet Explorer(R) 7
Windows(R) Internet Explorer(R) 8
Windows(R) Internet Explorer(R) 9
Windows(R) Internet Explorer(R) 10
Windows(R) Internet Explorer(R) 11

Internet Explorer(R)

The manual uses abbreviations of the following operation systems.

OS

Abbreviation

Microsoft(R) Windows Server(R) 2016 Datacenter
Microsoft(R) Windows Server(R) 2016 Standard
Microsoft(R) Windows Server(R) 2016 Essentials

Windows Server(R) 2016

Microsoft(R) Windows Server(R) 2012 R2 Datacenter
Microsoft(R) Windows Server(R) 2012 R2 Foundation
Microsoft(R) Windows Server(R) 2012 R2 Standard
Microsoft(R) Windows Server(R) 2012 R2 Essentials

Windows Server(R) 2012 R2

Microsoft(R) Windows Server(R) 2012 Datacenter
Microsoft(R) Windows Server(R) 2012 Foundation
Microsoft(R) Windows Server(R) 2012 Standard
Microsoft(R) Windows Server(R) 2012 Essentials
Microsoft(R) Windows Server(R) 2012 R2 Datacenter
Microsoft(R) Windows Server(R) 2012 R2 Foundation
Microsoft(R) Windows Server(R) 2012 R2 Standard
Microsoft(R) Windows Server(R) 2012 R2 Essentials

Windows Server(R) 2012

Microsoft(R) Windows Server(R) 2008 Foundation
Microsoft(R) Windows Server(R) 2008 Standard
Microsoft(R) Windows Server(R) 2008 Enterprise
Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V(TM)
Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V(TM)
Microsoft(R) Windows Server(R) 2008 R2 Foundation
Microsoft(R) Windows Server(R) 2008 R2 Standard
Microsoft(R) Windows Server(R) 2008 R2 Enterprise
Microsoft(R) Windows(R) Small Business Server 2011 Essentials

Windows Server(R) 2008 (*1)

Windows(R) 10 Home
Windows(R) 10 Pro
Windows(R) 10 Enterprise
Windows(R) 10 Education

Windows(R) 10 (*1)

Windows(R) 8.1 Enterprise
Windows(R) 8.1 Pro
Windows(R) 8.1

Windows(R) 8.1 (*1)

Windows(R) 8 Enterprise
Windows(R) 8 Pro
Windows(R) 8

Windows(R) 8 (*1)

Windows(R) 7 Ultimate
Windows(R) 7 Enterprise
Windows(R) 7 Professional
Windows(R) 7 Home Premium

Windows(R) 7 (*1)

Windows Vista(R) Home Basic
Windows Vista(R) Home Premium
Windows Vista(R) Business
Windows Vista(R) Enterprise
Windows Vista(R) Ultimate

Windows Vista(R) (*1)

Microsoft(R) Windows Server(R) 2016 Datacenter
Microsoft(R) Windows Server(R) 2016 Standard
Microsoft(R) Windows Server(R) 2016 Essentials
Microsoft(R) Windows Server(R) 2012 Datacenter
Microsoft(R) Windows Server(R) 2012 Foundation
Microsoft(R) Windows Server(R) 2012 Standard
Microsoft(R) Windows Server(R) 2012 Essentials
Microsoft(R) Windows Server(R) 2012 R2 Datacenter
Microsoft(R) Windows Server(R) 2012 R2 Foundation
Microsoft(R) Windows Server(R) 2012 R2 Standard
Microsoft(R) Windows Server(R) 2012 R2 Essentials
Microsoft(R) Windows Server(R) 2008 Foundation
Microsoft(R) Windows Server(R) 2008 Standard
Microsoft(R) Windows Server(R) 2008 Enterprise
Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V(TM)
Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V(TM)
Microsoft(R) Windows Server(R) 2008 R2 Foundation
Microsoft(R) Windows Server(R) 2008 R2 Standard
Microsoft(R) Windows Server(R) 2008 R2 Enterprise
Microsoft(R) Windows(R) Small Business Server 2011 Essentials
Windows Vista(R) Home Basic
Windows Vista(R) Home Premium
Windows Vista(R) Business
Windows Vista(R) Enterprise
Windows Vista(R) Ultimate
Windows(R) 7 Ultimate
Windows(R) 7 Enterprise
Windows(R) 7 Professional
Windows(R) 7 Home Premium
Windows(R) 8 Enterprise
Windows(R) 8 Pro
Windows(R) 8
Windows(R) 8.1 Enterprise
Windows(R) 8.1 Pro
Windows(R) 8.1
Windows(R) 10 Home
Windows(R) 10 Pro
Windows(R) 10 Enterprise
Windows(R) 10 Education

Windows

Android(TM) 3.0 - Android(TM) 7.0

Android

iOS 5.0 - iOS 10.1

iOS

*1: For commands and file saving locations, especially when they are differentially noted under the 64-bit edition, the abbreviations are as follows:

  • Windows Server(R) 2008 64-bit Edition

  • Windows Server(R) 2008 R2

  • Windows Vista(R) 64-bit Edition

  • Windows(R) 7 64-bit Edition

  • Windows(R) 8 64-bit Edition

  • Windows(R) 8.1 64-bit Edition

  • Windows(R) 10 64-bit Edition

Export Management Regulations

Exportation/release of this document may require necessary procedures in accordance with the regulations of your resident country and/or US export control laws.

General Restriction

The following functions are described in this manual but cannot be used.

(These functions are available in Japanese version only.)

Prohibition Function

Encryption Function in File Export

Encryption Function in E-mail Attachment

E-mail Attachment Prohibition Function

E-mail Recipient Address Confirmation Function

Record Function

Command Prompt Operation

Citrix XenApp Monitoring Function

Others

Notification to Client

All-in-one Machine Linkage Report

In addition, for the specification of characters recorded in this manual, pay attention to the following points:

The following versions do not exist, ignore relevant record.

For example, when it is described as "V13.3.0 or later", since V13.3.0 does not exist, replace it with "V14.2.0 or later". In addition, when it is described as "V14.0.0 or earlier", replace it with "V13.2.0 or earlier" for the same reason.

Trademarks

Microsoft, Windows, Windows Vista and Windows Server or other Microsoft product names are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.

Citrix, Xen, Citrix XenApp, Citrix XenServer, Citrix XenDesktop and Citrix Presentation Server are trademarks or registered trademarks Citrix Systems, Inc in the United States and other countries.

VMware is registered trademark or trademark of VMware, Inc. in the United States and other countries.

Android, Google, Google Chrome, Google Drive and Gmail are trademarks or registered trademarks of Google Inc.

Bluetooth is a registered trademark of Bluetooth SIG and is licensed to Fujitsu.

Wi-Fi is a registered trademark of Wi-Fi Alliance.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Apple, the Apple logo, and Mac OS are trademarks of Apple Inc., registered in the United States and other countries.

Mozilla and Firefox are registered trademarks of the Mozilla Foundation.

Dropbox is a trademark or registered trademark of Dropbox, Inc.

Other product names are trademarks or registered trademarks of their respective holders.

Screenshots are used according to the guidelines of Microsoft Corporation


February 2017

Revision History

July 2015, First Edition
November 2015, Second Edition
July 2016, Third Edition
February 2017, Fourth Edition


Copyright 2005 - 2017 FUJITSU LIMITED