This section explains the troubleshooting steps to be performed when the server switchover or server failback process fails.
If server switchover or server failback is performed without all the conditions specified in "9.3 Server Switchover Conditions" in the "Setup Guide VE" being satisfied, one of the following error messages may be output:
Switchover:
FJSVrcx:ERROR:61143:switchover:failed |
Failback:
FJSVrcx:ERROR:61143:failback:failed |
Use the following procedure to confirm and correct the problem.
Recheck the spare server conditions with reference to "9.3 Server Switchover Conditions" in the "Setup Guide VE".
If any conditions are not satisfied, change the configuration to ensure that all conditions are met.
The corrective action differs depending on the switchover method used for switchover of the server to the spare server.
When using the HBA address rename method
If the following error message is output to the managed server console, the WWN may have failed to be set for the server HBA.
Take the action specified for "Message number 61308" in "Messages". Note that in this case there is no need to set the WWN again.
FJSVrcx:ERROR:61308:WWN setting failed. code=%1,%2 |
An internal error code is displayed in %1.
One of the following messages is displayed in %2.
HBA adapter not found
command error
TFTP error
When using the storage affinity switchover method
The destination server differs depending on the progress of the server switchover operations.
From Recent Operations of the ROR console, check [Progress Details]-[Progress List] for the server switchover to identify which operation has failed.
When the error occurred during an operation prior to [Checking server boot]
Restore the primary server environment and then perform server switchover again.
Perform the following procedure to restore the access path settings.
a. Use the storageadm zone info command to confirm the zoning and host affinity configurations.
b. Use the storageadm zone add/delete command to confirm the zoning of primary servers and host affinity configurations.
For details on how to use the storageadm zone command, refer to the "ETERNUS SF Storage Cruiser Operation Guide".
When the error occurred during [Checking server boot] or subsequent operations
The operations before starting the OS on the spare server have been completed, and the error has occurred during subsequent operations. Restore the spare server environment.
Perform the switchover or failback operation again.
[OVM for SPARC]
If the server switchover of OVM for SPARC environment fails, please recovery it manually.
Recovery target will change along with the progress of server switchover.
Confirm [Progress Details]-[Progress List] of server switchover from the progress of ROR console, when server switchover fails, take it as a particular.
When error occurs before [OVM XML Configuration Information's Backup] has been carried out.
Please recover the environment at primary server, and switch server again.
Run storageadm zone info command to confirm zoning and host affinity setting.
Run storageadm zone add/delete command to recover primary server's zoning and host affinity setting.
For the usage of storageadm zone command, refer to "ETERNUS SF Storage Cruiser Operation Guide".
Set the configuration information which is used in control domain from XSCF.
XSCF> setdomainconfig -p 0 <RETURN> |
After running the command above, please select domain configuration.
Switchover the Server Again
When error occurs after [OVM XML Configuration Information's Backup] has been carried out.
The process before OS startup at spare server is over, error occurs while post processing.
Please carry out the post processing manually which was skipped, and continue to operate.
Please start with carrying out the process manually which was skipped.
Backup for OVM XML configuration information
There is no need to operate it.
Recovery for domain configurations
Recover all domain configurations in system from domain configurations' XML files which were saved before server switchover.
primary# ldm init-system -r -i /etc/opt/FJSVrcvat/config/ovm_config.xml <RETURN> |
Restart of control domain
There is no need to operate it.
Wait for OS stop completion
There is no need to operate it.
Wait for server startup completion
There is no need to operate it.
Recovery of PCIe
Reconfigure the physical I/O devices allocated to the control domain and IO domain.
The same physical I/O device may have been configured for both the control domain and IO domain by OVM specification.
Reconfigure the allocations of physical I/O devices.
The list of PCIe endpoint devices can be confirmed using the ldm list-io command.
For details, refer to the "Oracle VM Server for SPARC Administration Guide" provided by Oracle.
Restart of control domain
Please restart the control domain.
primary# shutdown -y -i6 -g0 <RETURN> |
Wait for OS stop completion
There is no need to operate it.
Wait for server startup completion
There is no need to operate it.
Recovery of virtual console
Reconfigure the port number used for the console of the guest domain.
When the port number of a certain console for the guest domain is configured during setup of the environment using OVM specifications, that port number may be disabled.
If the configured port number is disabled, reconfigure the port number.
Use the ldm set-vconsole command to set the port number.
For details, refer to the "Oracle VM Server for SPARC Administration Guide" provided by Oracle.
IO domain startup
Please startup IO domain.
When the IO domain has not been created outside the control domain, this operation is not necessary.
Guest domain startup
Please startup each guest domains after IO domain startup has completed.
Save domain configuration information in the file.
primary # ldm add-spconfig configuration information name<RETURN>
Update for switchover status
There is no need to operate it.
Please save OVM XML configuration information.
While server switchover, automatic saving processing of configuration information's XML file has stopped.
In order to start automatic saving processing of XML file, please save the configuration information's XML file from GUI or CLI.
For details, refer to the following:
Refer to "18.5.4.1 Saving from the GUI" in the "User's Guide VE".
Refer to "18.5.4.2 Saving from the CLI" in the "User's Guide VE".
Refer to "18.5.4.3 Automatic Saving" in the "User's Guide VE".
