This chapter describes how to open and close the ROR console.
Preparations
Before opening the ROR console, be sure to read the following instructions and restrictions.
When accessing the ROR console, be sure to enable the Compatibility View in Internet Explorer. Select [View]-[Encoding] in Internet Explorer, and check if [Auto-Select] is checked. If [Auto-Select] is not checked, select it.
When downloading files using the ROR console, it is necessary to disable [Do not save encrypted pages to disk] in the Advanced Settings of the browser.
The ROR console uses the Web browser's standard fonts and is designed to be viewed in a window of 1024 by 768 pixels or larger. When using a monitor with a higher resolution than this, it is recommended to enlarge the screen size. If the Web browser is resized by a significant amount, the display quality may deteriorate.
The ROR console uses JavaScript, Active Script, Cookies, and IFRAMEs. These must be enabled in the Web browser settings before using the ROR console. Use TLS 1.0.
Specify either one of the following for the Web browser pop-up blocker:
Disable the pop-up blocker
Add the URL of the ROR Console to the Address of web site to allow setting.
Check with the system administrator for the URL of the ROR Console.
Surrogate pair characters cannot be used on the ROR Console.
When opening the ROR console right after launching a Web browser, a warning window concerning the site's security certificate will be displayed.
The following message is displayed: "There is a problem with this web site's security certificate.". This warns the user that Resource Orchestrator uses a self-signed certificate to encrypt its HTTPS (SSL) communication with the Web browser.
Resource Orchestrator generates a unique, self-signed certificate for each admin server during manager installation.
Within a firewall-protected intranet, a network where the risk of identity theft is low, or where all correspondents are trusted, there is no risk in using self-signature certificates for communications. Accept the warning to display the Resource Orchestrator login screen.
The login screen can be displayed by selecting the following option: "Continue to this web site (not recommended).".
The background of the address bar will become red and the words "Certificate Error" will be displayed on the right side of the address bar of the login screen, the ROR console, and BladeViewer.
Furthermore, the Phishing Filter may show a warning on the status bar. These warnings are referring to the same self-signed certificate issue discussed in the previous bullet. It is safe to continue with the current browser settings.
To stop displaying the security certificate warning screen and the certificate error icon, create a certificate associated with the IP address or hostname of the admin server and add it to the Web browser.
Refer to "Appendix B HTTPS Communications" in the "Design Guide VE" for details.
In environments where the admin server is Windows, and multiple IP addresses are used, when a login window with a different URL from the address bar's URL in which the IP address or host name (FQDN) is specified, the warning may not disappear. Also, the following may occur.
The login window is not displayed
A certificate error occurs even though the certificate is registered
Use the following procedure as the corrective action for the above.
For Windows Server 2008
Set a higher priority for binding of the network adapter used on the admin LAN than for other network adapters.
Example
When changing the order of priority of network adapter binding in Microsoft(R) Windows Server(R) 2008 R2 Enterprise
Click the [Start] button, and then click [Control Panel].
When [Network and Internet] is displayed, click this item.
When [Network and Internet] is not displayed, proceed to the next step without clicking.
Click [Network and Sharing Center], and click [Change adapter settings] in the left side of the window.
Click [Advanced Settings] in the [Advanced] menu.
When the [Advanced] menu is not displayed, push the [Alt] key.
From the list of [Connections] in the [Adapters and Bindings] tab, click the target network adapter, and the "Up" or "Down" buttons to change the order of priority of connections.
Click the [OK] button.
For Windows Server 2012 or later
Set the interface metric value smaller than any other interfaces used by the admin server.
The metric values of each interface can be checked by using the "netstat -r" command.
Example
For Microsoft(R) Windows Server(R) 2012 Standard
Press the [Windows Logo] + [R] keys.
The [Run] dialog is displayed.
Enter "ncpa.cpl", and click the [OK] button.
Right-click [Network Interface], and click [Properties].
Click [Internet Protocol Version 4(TCP/IPv4)], and then click [Properties].
Click [Advanced] on the [General] tab.
Clear the [Automatic metric] checkbox on the [IP Settings] tab, and enter the metric [Interface metric] field.
When opening the ROR console with Firefox, read the following additional instructions and restrictions.
Confirm that the "Allow pages to choose their own fonts, instead of my selections above" is checked in the [Advanced] setting in [Options]-[Content]-[Fonts & Colors]. If it is not checked, check it.
The ROR console uses JavaScript, Cookies, and IFRAMEs. These must be enabled in the Web browser settings before using the ROR console. In addition, ensure that TLS 1.0 is enabled in the Web browser settings as the ROR Console uses TLS 1.0.
Specify either one of the following for the Web browser pop-up blocker:
Disable the pop-up blocker
Add the URL of the ROR Console to the [Address of web site to allow] setting.
Check with the system administrator for the URL of the ROR Console.
Create a certificate associated with the IP address or hostname of the admin server and add it to the Web browser.
Refer to "Appendix B HTTPS Communications" in the "Design Guide VE" for details.
Opening the ROR Console
This section explains how to access the ROR console.
Add the URL of the ROR console to the "Trusted sites" of the browser.
Start a Web browser from an admin client and specify the URL of the ROR console for connection.
If the port number was changed, specify the new port number.
When Single Sign-On has been configured, the login window for Single Sign-On is displayed.
However, when Single Sign-On authentication has already been performed, the ROR console can be started without displaying the login window.
When Single Sign-On is not configured, the login window for Resource Orchestrator will be displayed.
For details on Single Sign-On, refer to "Chapter 10 Configuring Single Sign-On" in the "Design Guide VE".
URL: https://Admin_server_IP_address:23461/ |
On a Windows admin server, the ROR console can also be opened by selecting [start]-[All Programs]-[Fujitsu]-[Resource Orchestrator]-[ROR console].
Note
If the login screen is not displayed, check that the following settings are correct.
URL entered in address bar of the Web browser.
The proxy settings of the Web browser are correct.
The firewall settings on the admin server are correct.
If already logged in from another Web browser window, login may be performed automatically (without displaying the login screen).
Login
In the login screen, enter the following items, and click the [Login] button.
The ROR console or BladeViewer is displayed after a successful login.
User ID
Password
However, opening multiple Web browsers from an already opened browser window (e.g. using the [File]-[New Window] menu from a Web browser) may disable logging in as a different user.
To log in as a different user, start up a new Web browser from the Windows start menu.
Information
During installation, enter the following user account name and password.
When Single Sign-On is configured
The name of the user account and password used for ServerView Operations Manager
When Single Sign-On is not configured
The user name and password of the user account specified in "2.1 Manager Installation" in the "Setup Guide VE".
When logging in for the first time, the ROR console is displayed.
However, when Single Sign-On is configured, the ROR console is always displayed.
Opening the ROR console in multiple Web browsers may not allow multi-user login.
To log in as a different user, start up a new Web browser from the Windows start menu.
When logging in for the first time, the [Home] tab is displayed. When logging in for the second time and successive times, the tab that was displayed at the last logout is displayed.
It is also possible for each user to set whether the [Home] tab is to be displayed at login. To change the option, click "Options" in the upper right corner of the ROR Console.
Logout
To log out, select "Logout" in the global header, and click the [OK] button in the confirmation dialog.
Note
If the Web browser is closed without logging out first, user authentication may be skipped the next time Resource Orchestrator is accessed. In that case, users will be automatically logged in using the previously used session.
It is advised that the users log out properly after using the ROR console or BladeViewer.
If the ROR console or BladeViewer has been opened simultaneously in several Web browser windows, those login sessions may be terminated.
Exit
To exit the ROR console, simply close the Web browser window.
