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PRIMECLUSTER GLS for Windows User's Guide 4.4
FUJITSU Software

E.2.3 Communications Fail even after Replacing NIC

Problem

You still experience a failure in the transmission paths even after replacing the NIC.

Cause

NIC replacement may have disabled recognition of the physical adapters bundled together in the virtual adapters.

Action

Check the existence of adapters by following the procedure below, and then restore the transmission path.

  1. Check that the adapters exist.

    Check the physical adapter which has an error by using the dsphanet command.

    • If there is a physical adapter whose status is "FAIL":

      Using the Properties of the Internet Protocol (TCP/IP), check whether any physical adapters where an error such as linkdown occurs exist. You should also check the network switches for errors.

      > dsphanet
       Name    Status   Adapters
      +-------+--------+-------------------------------------------------------------+
       sha0    Active   Ethernet 1(ON), Ethernet 2(FAIL)
    • If there is a physical adapter whose status is "OFF":

      The adapter name might be changed after replacement of the physical adapter. Check that the physical adapter name after replacement is different from the name defined in GLS setting in the [Network Connections] window. In this case, go to step 2.

      > dsphanet
       Name    Status   Adapters
      +-------+--------+-------------------------------------------------------------+
       sha0    Active   Ethernet 1(ON), Ethernet 2(OFF)
  2. Install the physical adapter after replacement into the GLS virtual adapter.

    1. Stop the ping monitor function.

      Execute the off subcommand of the hanetpoll command.

      > hanetpoll off

      Check that the ping monitor function is stopped.

      Execute the dsphanet command with the -r option and check that the ping monitor status of all physical adapters is "-."

      > dsphanet -r
      [sha0]
       Adapters                        Resources
      +-------------------------------+---------------------------------------------+
       Ethernet 1(ON)     LINK(O)
                                       PING(-)
                                        192.168.2.10(-),192.168.2.20(-)
       Ethernet 2(OFF)    LINK(-)
                                       PING(-)
                                        192.168.2.10(-),192.168.2.20(-)
    2. Back up the information of the ping monitor target set for the physical adapter.

      Check that there is no file storing the information of the ping monitor target.

      > dir /b C:\glspollbackup
      File Not Found

      Save the information of the ping monitor target to a file.

      Use the print subcommand of the hanetpoll command.

      > hanetpoll print > C:\glspollbackup
    3. Delete the information of the ping monitor targets.

      Delete the information of the ping monitor target set for the physical adapter in the "OFF" state, which was checked in step 1 of Action.

      Use the delete subcommand of the hanetpoll command.

      > hanetpoll delete -t "Ethernet 2"

      Check that no ping monitor targets are set.

      Use the print subcommand of the hanetpoll command.

      > hanetpoll print
      Polling Status         = OFF
              interval(idle) =   3( 60) sec
              times          =   5 times
       Adapter                         Fo  Target ip
      +-------------------------------+---+-----------------------------------------+
       Ethernet 1         YES 192.168.2.10,192.168.2.20
    4. Delete the information of the physical adapter in the "OFF" state, which was checked in step 1 of Action, from the definition data for the virtual adapter.

      Use the delete subcommand of the hanetnic command.

      > hanetnic delete -n sha0 -t "Ethernet 2"

      Check that the physical adapters in the "OFF" state are not bundled in the virtual adapter.

      Execute the dsphanet command.

      > dsphanet
       Name    Status   Adapters
      +-------+--------+-------------------------------------------------------------+
       sha0    Active   Ethernet 1(ON)
    5. Install the physical adapter after replacement into the definition data for virtual adapters.

      Execute the add subcommand of the hanetnic command.

      The physical adapter name after replacement is "Ethernet 3" in the following example:

      > hanetnic add -n sha0 -t "Ethernet 3"

      Check that the physical adapter after replacement is bundled in the virtual adapter.

      Use the dsphanet command.

      > dsphanet
       Name    Status   Adapters
      +-------+--------+-------------------------------------------------------------+
       sha0    Active   Ethernet 1(ON),Ethernet 3(STBY)
    6. Set the ping monitor target for the installed physical adapter.

      1. Display the contents of the file saved in step 2 and check the information of the ping monitor target to be set.

        > type C:\glspollbackup
        Polling Status         = OFF
                interval(idle) =   3( 60) sec
                times          =   5 times
         Adapter                         Fo  Target ip
        +-------------------------------+---+--------------------------------------+
         Ethernet 1         YES 192.168.2.10,192.168.2.20
         Ethernet 2         YES 192.168.2.10,192.168.2.20
      2. Set the ping monitor target for the physical adapter.

        Use the create subcommand of the hanetpoll command.

        > hanetpoll create -t "Ethernet 3" -p 192.168.2.10,192.168.2.20
      3. Check that the information of the ping monitor targets is set.

        Use the print subcommand of the hanetpoll command.

        > hanetpoll print
        Polling Status         = OFF
                interval(idle) =   3( 60) sec
                times          =   5 times
         Adapter                         Fo  Target ip
        +-------------------------------+---+---------------------------------------+
         Ethernet 1         YES 192.168.2.10,192.168.2.20
         Ethernet 3         YES 192.168.2.10,192.168.2.20
    7. Start the ping monitor function.

      Use the on subcommand of the hanetpoll command.

      > hanetpoll on

      Check that the ping monitor function is started.

      Execute the dsphanet command with the -r option and check that the ping monitor status of all physical adapters in "ON" state is "O."

      > dsphanet -r
      [sha0]
       Adapters                        Resources
      +-------------------------------+---------------------------------------------+
       Ethernet 1(ON)     LINK(O)
                                       PING(O)
                                        192.168.2.10(O),192.168.2.20(O)
       Ethernet 3(STBY)   LINK(O)
                                       PING(-)
                                        192.168.2.10(-),192.168.2.20(-)