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ServerView Resource Orchestrator Cloud Edition V3.2.0 Setup Guide
FUJITSU Software

11.1.2 Uninstallation [Windows Manager]

The procedure for manager uninstallation is given below.

Before uninstalling this product, check that the preparations given in "11.1.1 Preparations" have been performed.

  1. Log on to Windows as the administrator.

    Log on to the system from which the manager is to be uninstalled. Log on using the Administrator account.

  2. Start the uninstaller. Select [Start]-[All Programs]-[Fujitsu]-[Uninstall (middleware)] from the Windows menu. Click the product name then [Remove], and the uninstallation window will open.

    The services of Resource Orchestrator are automatically stopped and deleted.

  3. The start-up account created during installation is not automatically deleted. If the account is not necessary, delete it. However, do not delete the account if it is also used for other purposes.

    Information

    Deletion Methods for Windows User Accounts
    Open "Computer Management" from "Administrative Tools" on the Windows Control Panel, then select [Local Users and Groups]-[Users] on the [Computer Management] window.
    Right-click the user account to be deleted, and then select [Delete] from the displayed menu.

Note

  • During uninstallation, certificates are backed up to the following folders. When reinstalling a manager and using the same certificates, copy the backed up certificates to the appropriate folders below.

    • Installation_folder\SVROR\back\site\certificate

    • Installation_folder\SVROR\back\domain\certificate

    If the certificates backed up on uninstallation are not necessary, delete them manually.

  • Any patches that have been applied to Resource Orchestrator will be deleted during uninstallation.

  • If a manager is uninstalled and then reinstalled without agents being deleted, it will not be able to communicate with agents used before uninstallation.
    In this case, the certificates to indicate that it is the same manager are necessary.
    After installation, manager certificates are stored in the following folder:

    • Installation_folder\SVROR\Manager\etc\opt\FJSVssmgr\current\certificate

    • Installation_folder\SVROR\Manager\etc\opt\FJSVrcxdm\certificate

    When uninstalling the manager, the certificates are backed up in the following folder. When reinstalling a manager and using the same certificates, copy the backed up certificates to the appropriate folders.

    • Installation_folder\SVROR\back\site\certificate

    • Installation_folder\SVROR\back\domain\certificate

    If the certificates backed up on uninstallation are not necessary, delete them manually.

  • After uninstallation, the installation folder may remain. In that case, manually delete the installation folder.

    When the following folder remains, do not delete it as it is used for other software.

    • Installation_folder\CMDB_DATA

  • Deletion may fail due to locked files. Restart the OS and then delete them.

  • When an admin LAN subnet has been registered, setting information of the DHCP server modified using Resource Orchestrator will not be initialized after uninstallation. Perform initialization if necessary.

  • When an admin LAN subnet has been registered, after uninstallation of Resource Orchestrator, the automatic startup settings of the DHCP server (dhcpd) become "OFF" and the service is stopped.

  • When passwords were saved using the rcxlogin command during operation of Resource Orchestrator, those passwords are stored in the following folder for the OS user account by which the command was executed.

    Folder_set_for_each_user's_APPDATA_environment_variable\Systemwalker Resource Coordinator\

    Delete those manually after uninstalling Resource Orchestrator.

  • If the problem cannot be resolved, collect troubleshooting information and contact Fujitsu technical staff.