This section explains the procedure for agent installation.
Before installation, check if "2.2.1 Preparations" have been performed.
Log on to the system as the administrator.
Log on to the system on which the agent is to be installed using the Administrator account.
Set the first Resource Orchestrator DVD-ROM.
Then, the installer starts automatically.
Information
If the installer does not start, execute "RcSetup.exe" from the DVD-ROM drive.
Select [Cloud Edition].
Click [Agent installation].
The Resource Orchestrator setup window will be displayed.
Check the contents of the license agreement window etc. and then click [Yes].
The [Choose Install Location] window is displayed.
Click [Next>] to use the default Installation Folder. To change folders, click [Browse], change folders, and then click [Next>].
Note
When changing the folders, be careful about the following points.
Do not specify the installation folder of the system (such as C:\).
Enter the location using 100 characters or less. Do not use double-byte characters or the following symbols in the folder name.
""", "|", ":", "*", "?", "/", ".", "<", ">", ",", "%", "&", "^", "=", "!", ";", "#", "'", "+", "[", "]", "{", "}"
When using a 64-bit Windows Server OS, the following folder name cannot be specified for the installation folder.
"%SystemRoot%\System32\"
When using cloning, installation on the OS system drive is advised, because Sysprep initializes the drive letter during deployment of cloning images.
The [Admin Server Registration] window will be displayed.
Specify the admin LAN IP address of the admin server, the folder containing "setupcl.exe" and "sysprep.exe" modules, and then click [Next>].
Specify the IP address of the admin server. When the admin server has multiple IP addresses, specify the IP address used for communication with managed servers.
Click [Refer] and specify the cabinet file "deploy.cab", or the "setupcl.exe" and "sysprep.exe" modules as prepared in "2.2.1.1 Software Preparation and Checks".
Information
With Windows Server 2008 or later, "setupcl.exe" and "sysprep.exe" are installed along with the OS so specification is not necessary (The [Refer] button will be disabled).
The [License Authentication] window will be displayed.
Enter the license authentication information for the Windows volume license.
As license authentication information is not necessary if cloning will not be used, click [Next>] without selecting [Using the cloning feature of this product].
If cloning will be used, depending on the version of Windows being used, specify the following information collected in "Windows Volume License Information [Windows]" of "2.2.1.2 Collecting and Checking Required Information", and click [Next>].
For Windows Server 2003
Enter the Windows product key for the computer the agent is to be installed on.
Enter the Windows product key again to confirm it.
For Windows Server 2008 or Later
Select the license authentication method from Key Management Service (KMS) and Multiple Activation Key (MAK).
When Key Management Service (KMS) is selected
Enter the host name of the KMS host name, and the computer name or IP address.
When using Domain Name Service (DNS) to automatically find the KMS host, this is not necessary.
When Multiple Activation Key (MAK) is selected
Enter the MAK key for the computer the agent is to be installed on.
Enter the MAK key again to confirm it.
Enter the host name or IP address of the proxy server.
When the proxy server has a port number, enter the port number.
Enter the administrator password for the computer the agent is to be installed on.
Note
If an incorrect value is entered for [Product Key], [Key Management Service host], [The MAK Key], or [Proxy server used for activation] on the [License Authentication Information Entry] window, cloning will be unable to be used.
Check that the correct values have been entered.
The [Start Copying Files] window will be displayed.
Check that there are no mistakes in the contents displayed on the window, and then click [Install>].
Copying of files will start.
To change the contents, click [<Back].
The Resource Orchestrator setup completion window will be displayed.
When setup is completed, the [Installshield Wizard Complete] window will be displayed.
Click [Finish] and close the window.
Note
Corrective Action for Installation Failure
When installation is stopped due to errors (system errors, processing errors such as system failure, or errors due to execution conditions) or cancellation by users, remove the causes of any problems, and then take corrective action as follows.
Open [Programs and Functions] from the Windows Control Panel, and when "ServerView Resource Orchestrator Agent" is displayed, uninstall it and then install the agent again.
For uninstallation, refer to "11.2 Agent Uninstallation"
If [ServerView Resource Orchestrator Agent] is not displayed, install it again.
Nullifying Firewall Settings for Ports to be used by Resource Orchestrator
When installing Resource Orchestrator on systems with active firewalls, in order to enable the manager to communicate with agents correctly, disable the firewall settings for the port numbers to be used for communication.
For the port numbers used by Resource Orchestrator and required software, refer to "Appendix A Port List" in the "Design Guide CE".
However, when port numbers have been changed by editing the services file during installation of Resource Orchestrator, replace the default port numbers listed in "Appendix A Port List" in the "Design Guide CE" with the port numbers changed to during installation.
Uninstall the Related Services
When installing ServerView Deployment Manager after Resource Orchestrator has been installed, or using ServerView Deployment Manager in the same subnet, it is necessary to uninstall the related services.
For the method for uninstalling the related services, please refer to "5.1 deployment_service_uninstall" in the "Reference Guide (Command/XML) CE".
