Message Type
ERROR
Event Log
Yes
Description
The email transmission configuration file does not exist.
Parameter
Corrective Action
Create the email transmission configuration file again or restore it from backup.
Message Type
ERROR
Event Log
Yes
Description
Failed to read the email transmission configuration file.
Parameter
Corrective Action
The path to the email transmission configuration file is displayed in the "File path". Check whether the file is readable. Remove the cause of the error, and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Message Type
ERROR
Event Log
Yes
Description
Failed to read the email transmission configuration file.
Parameter
Corrective Action
Set the correct values for the key items, and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Message Type
ERROR
Event Log
Yes
Description
Failed to read the email transmission configuration file. A required parameter has not been entered.
Parameter
Corrective Action
Set up the mandatory specification items in the email transmission configuration file, and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Message Type
ERROR
Event Log
Yes
Description
A parameter has not been entered.
Parameter
Corrective Action
Contact Fujitsu technical support.
Message Type
ERROR
Event Log
Yes
Description
Failed to save the file.
Parameter
Corrective Action
Check whether the "storage directory for email awaiting resend attempts" defined in the email transmission configuration file is writable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Message Type
ERROR
Event Log
Yes
Description
Failed to send an email.
Parameter
Corrective Action
Check whether it is possible to connect to the mail server defined in the email transmission configuration file. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Message Type
ERROR
Event Log
Yes
Description
User information could not be found.
Parameter
Corrective Action
Contact Fujitsu technical support.
Message Type
ERROR
Event Log
Yes
Description
Unable to send email because an email address has not been set.
Parameter
Corrective Action
Specify the email address in the user information for the user to be contacted.
Message Type
ERROR
Event Log
Yes
Description
Failed to read the file.
Parameter
Corrective Action
Check whether the "storage directory for email awaiting resend attempts" defined in the email transmission configuration file is readable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Message Type
ERROR
Event Log
Yes
Description
Failed to delete the file.
Parameter
Corrective Action
Check whether the "storage directory for email awaiting resend attempts" defined in the email transmission configuration file is deletable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Message Type
ERROR
Event Log
Yes
Description
Failed to move the file.
Parameter
Corrective Action
Check whether the "storage directory for failed email" defined in the email transmission configuration file is writable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Message Type
ERROR
Event Log
Yes
Description
The email will be moved to the failure folder because the maximum number of retries has been reached.
Parameter
Corrective Action
To send the email again, execute the email resend command.
Message Type
ERROR
Event Log
Yes
Description
An unexpected error has occurred.
Parameter
Corrective Action
Contact Fujitsu technical support.
Message Type
ERROR
Event Log
Yes
Description
An exception has occurred with the thread.
Parameter
Corrective Action
Contact Fujitsu technical support.
Message Type
ERROR
Event Log
Yes
Description
Folders have not been specified.
Parameter
Corrective Action
Review the settings in the email transmission configuration file.
The following items may not exist, or values may not have been specified.
"retrybox-path", "failbox-path"
Refer to the Reference Guide for information on the email transmission configuration file.
Message Type
INFO
Event Log
Yes
Description
No retries will be attempted because the maximum number of retries is 0.
Corrective Action
Review the settings in the email transmission configuration file.
To retry, set "smtp-retry-count" to a value greater than 0.
Refer to the Reference Guide for information on the email transmission configuration file.
Message Type
ERROR
Event Log
Yes
Description
A parameter has not been entered.
Parameter
Corrective Action
Contact Fujitsu technical support.
Message Type
ERROR
Event Log
Yes
Description
Failed to read the file.
Parameter
Corrective Action
Check whether the storage directory for email template files is readable. If the definitions in the email transmission configuration file are incorrect, correct the file and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
Message Type
ERROR
Event Log
Yes
Description
Failed to obtain the subject.
Parameter
Corrective Action
The format of the email template file is invalid. Set up a subject and then restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.