ServerView Resource Orchestrator V3.1.2 Troubleshooting

9.4 Error VSYS10096 is Output when Subscribing or Reconfiguring an L-Platform

Cause

The cause is one of the following:

1. If the following message is output to vsys_trace_log, there is a possibility that image information has not been synchronized.

VSYS10096 Status[404] returned from CBRM is illegal.[code: 67154][message: server image link id=xxxxx:not found]

1. If the following message is output to vsys_trace_log, there is a possibility that two or more NICs have been defined in the L-Server template.

   VSYS10096 Status[412] returned from CBRM is illegal.[code:62501][message:NICs.NIC.NetworkLink:is required]

Action

Take action 1 in response to cause 1 and action 2 in response to cause 2.

1. The above error occurs if there is no cloning image associated with a piece of image information.
   Synchronize the image information using the following procedure:

   1. Open the Template tab in the ROR console and display the image information.

   2. If a warning icon is displayed with the image information in the preceding step, it means that the cloning image has been deleted.

   3. In this case, create an L-Server with the same OS and software installed as the cloning image had, then from the L-Server re-collect the cloning image with the name displayed in the Cloning image column of the image information.
      This task is not required if there is no warning icon.

   4. Hide all L-Platform templates using image information.

   5. Click the Synchronize button for the image information.

   6. If the Synchronize button is disabled, click the reload button for the image information.

2. The above error is output when you specify a number of NICs that is less than the number of NICs defined in the L-Server template when creating a server in L-Platform management.

   Set to 1 the number of NICs defined in the L-Server template used in L-Platform management.