This section explains messages starting from ctsec20000.
Failed to load the definition file. ({0})
Description
Definition file read failed.
Parameter
{0}: Filename
Corrective Action
Ensure that the following files exist:
[Windows Manager]
Installation_folder\RCXCTMG\SecurityManagement\conf\sop_user_manager.properties Installation_folder\RCXCTMG\SecurityManagement\conf\portal.properties Installation_folder\RCXCTMG\SecurityManagement\conf\ctmg.properties
[Linux Manager]
/etc/opt/FJSVctsec/conf/sop_user_manager.properties /etc/opt/FJSVctsec/conf/portal.properties /etc/opt/FJSVctsec/conf/ctmg.properties
Failed to connect to the Resource Management. ({0})
Description
Connection to Resource Management failed.
Parameter
{0}: Detailed information
Corrective Action
Ensure that Resource Management is operating normally.
Refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for information on the start method.
If the error persists, contact Fujitsu technical staff.
Failed to connect to the L-Platform Management. ({0})
Description
Connection to L-Platform management function failed.
Parameter
{0}: Detailed information
Corrective Action
Ensure that L-Platform management is operating normally.
Refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for information on the start method.
If the error persists, contact Fujitsu technical staff.
Failed to connect to the LDAP. ({0})
Description
Connection to the directory server failed.
Parameter
{0}: Detailed information
Corrective Action
Ensure that setting of directory server is correct.
Refer to "5.4 rcxadm authctl" in the "Reference Guide (Command/XML) CE" for information on the confirm method.
Please confirm whether the directory server works normally when the setting is correct.
If the error persists, contact Fujitsu technical staff.
Failed to create the EJB.
Description
An EJB generation error occurred.
Corrective Action
Collect this message and the investigation data, and then contact Fujitsu technical staff.
Failed to remove the EJB
Description
An error occurred during EJB deletion.
Corrective Action
Collect this message and the investigation data, and then contact Fujitsu technical staff.
Failed to execute to the Accounting Management.
Description
An error has occurred in the accounting management REST API.
Corrective Action
Collect this message and the investigation data, and then contact Fujitsu technical staff.
Failed to send mail. ({0})
Description
E-mail send failed.
Parameter
{0}: Detailed information
Corrective Action
Ensure that the Setting of Mail Sending contains an error.
Refer to "18.1 Settings for Sending Email" in the "Setup Guide CE" for information on the confirm method.
Please confirm whether the mail server operates normally when the setting is correct
If the error persists, contact Fujitsu technical staff.
One of the following messages is output:
An error occurred in the Resource Management. ({0})
Can not get a response
Description
If "An error occurred in the Resource Management. ({0})" is output:
A Resource Management error occurred.
If "Can not get a response" is output:
A Resource Management timeout error occurred.
Parameter
{0}: Detailed information
Corrective Action
If "An error occurred in the Resource Management. ({0})" is output:
Refer to the detailed information to resolve the Resource Management error. Detailed information is output in the following format:
[Resource Management message ID: Error message]
Refer to "Part 1 Messages Displayed by Virtual Edition and Cloud Edition" for information on the Resource Management message ID.
If "Can not get a response" is output:
Wait few minutes and perform the operation again.
A system error occurred. ({0})
Description
An unexpected error occurred.
Parameter
{0}: Detailed information
Corrective Action
Collect this message and the investigation data, and then contact Fujitsu technical staff.
