If you are installing and adding Systemwalker Desktop Keeper to the same machine operating Systemwalker Desktop Patrol, you must reinstall the smart device CT (iOS) on the iOS device. This procedure is only required when you are managing iOS devices.
Follow the steps below:
If the SS services are stopped, use SWDTP_ctrl.exe (batch starting/stopping services) on the SS to start the SS services.
Refer to "SWDTP_ctrl.exe (Batch Starting/Stopping Services)" in the Systemwalker Desktop Patrol Reference Manual for details on this command.
Uninstall the CA certificate (server), CA certificate (client), and MDM profile.
Refer to "5.8 Uninstalling the Smart Device CT (iOS)" for details.
Install the smart device CT again.
Refer to "2.10 Install Smart Device CT (iOS)" for details.
