3.3.7 Message Output when Decoding File Exported by Encryption

Cannot decrypt the file.
Please enter the correct password.

Cause

Incorrect password.

Resolution

Enter the correct password.

Please enter the password.

Cause

Password has not been entered.

Resolution

Enter a password, select the OK button.

Cannot decrypt the file. The processing is cancelled.

Cause

Probable causes are as follows:

Incorrect password is entered for three times in a row.

Resolution

Re-start the self-decrypting files and decrypt.

The password is incorrect.
The limit for password fails is reached. The file will be deleted.

Cause

The password attempts limit has been set for the encrypted file, therefore password input failed when entered for more than the specified number of times.

Resolution

The decodable period is exceeded.
The file will be deleted.

Cause

Tried to decode the encrypted file having a set limit of decodable days after crossing the decodable time limit.

Resolution

No information available to decode the file.
The processing is cancelled.

Cause

Probable causes are as follows:

Encryption file is corrupted.

Resolution

Try to decode to restart the self-decrypting file.

If this message is displayed again after trying, there is a possibility that the encryption file is corrupted. In that case, re-obtain the encryption file.