Continue to uninstall the Management Server/Master Management Server. The steps of uninstalling the Management Server / Master Management Server are as follows.
Log on to Windows with a user that belongs to the Administrators group or a user that belongs to the Domain Admins group. When other applications are being used, exit them.
Stop the level control server and server service.
The Windows service window is displayed. Select the following services and select Stop from the Operation menu. It will take 30 seconds to 1 minute till the services are stopped. In addition, after starting SWServerService or during date change (12am), confirmation of available database capacity will be performed. In the 15 minutes till the confirmation operation has completed, service may not be able to be stopped, confirm later.
SWLevelControlService
SWServerService
Click Start > Fujitsu > Uninstall (middleware) or Start or Apps > Fujitsu > Uninstall (middleware).
In Currently installed products, select Systemwalker Desktop Keeper management server, and then click Delete.
In the Uninstall Systemwalker Desktop Keeper management server dialog box, click Uninstall.
Upon completion, the uninstallation completion dialog box will be displayed - click Finish.
Restart the operating system.
If using the 64-bit version, Systemwalker Desktop Keeper management server (x64) will be displayed in steps 4 and 5.
Note
The procedure must be followed (starting at step 3) even if Systemwalker Desktop Keeper server has been deleted via the Control Panel.
Delete the installation folder
After uninstallation, the Management Server/Master Management Server installation folder remains, and must be manually deleted.
Note
If the Log Analyzer Server is installed on the server where the Management Server/Master Management Server has been uninstalled, do not delete the Systemwalker Desktop Keeper installation folder under any circumstances. Otherwise, the Log Analyzer Server will no longer operate.
