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Systemwalker Desktop Keeper Installation Guide
FUJITSU Software

5.7 Uninstalling Smart Device Relay Server

This section explains how to uninstall the Smart Device Relay Server of Systemwalker Desktop Keeper.

Note

When reinstalling the Smart Device Relay Server in an https communication environment

When reinstalling Smart Device Relay Server due to environment migration or other reason in an environment that uses https communication between smart devices and the Smart Device Relay Server, back up the server certificate before uninstalling. Also, store the CA certificate and intermediate CA certificate beforehand.

  • In the command prompt, back up the server certificate:

    smartDevRelayServerInstallFolder\bin\SDSVKeyStore.exe -export serverCertFile

    Example:

    C:\SWDTKSDSV\bin>SDSVKeyStore -export C:\temp\keybackup.cer

It is not necessary to follow the steps to register the server certificate described in "2.9.3.2 Configuring HTTPS Communication" during reinstallation.

Refer to "2.9.3.2 Configuring HTTPS Communication" for details on how to register the CA certificate and intermediate CA certificate stored beforehand. After registration, restore the backed up server certificate.

  • In the command prompt, restore the server certificate:

    smartDevRelayServerInstallFolder\bin\SDSVKeyStore.exe -import serverCertFile

    Example:

    C:\SWDTKSDSV\bin>SDSVKeyStore -import C:\temp\keybackup.cer

Refer to "SDSVKeyStore.EXE (Backup/Restore Server Certificate)" in the Systemwalker Desktop Keeper Reference Manual for details.

Uninstall Smart Device Relay Server

  1. Log on to Windows as a user that belongs to the Administrators group or Domain Admins group. If other applications are being used, then they must be closed.

  2. Use SDSVSetMS.EXE (Change Configuration of Smart Device Relay Server) to set the following options.

    • Disable the Android device management by specifying the -Android.enabled option.

    • Disable the iOS device by specifying the -iOS.enabled option.

  3. Click Start > Fujitsu > Uninstall (middleware) or Apps > Fujitsu > Uninstall (middleware).

  4. In Currently installed products, select Systemwalker Desktop Keeper Smart Device Relay Server, and then click Delete.

  5. In the Uninstall Systemwalker Desktop Keeper Smart Device Relay Server dialog box, click Uninstall.

  6. Upon completion, the uninstallation completion dialog box will be displayed - click Finish.

  7. Restart the operating system.

Note

The procedure must be followed (starting at step 2) even if Systemwalker Desktop Keeper Smart Device Relay Server has been deleted via the Control Panel.

Delete the installation folder

After uninstallation, the Smart Device Relay Server installation folder remains, and must be manually deleted.