This describes the operation status between different versions.
Between Master Management Server and Management Server
When the versions of the Master Management Server and the Management Server are different, they do not operate well. Make sure the versions are the same.
Between Management Server/Master Management Server and Log Analyzer Server
When the versions of the Management Server/Master Management Server and the Log Analyzer Server are different, they do not operate well. Make sure the versions are the same.
In addition, if you import data that was transferred between different versions of the Management Server and the Master Management Server, the servers do not operate well.
Between Management Server/Master Management Server and Management Console
When the versions of the Management Server/Master Management Server and the Management Console are different, they cannot operate well. Make sure the versions are the same.
Between Management Server/Master Management Server and Client (CT)
Note
Communication security settings
To receive self version management requests from a client (CT) of V14.3.1 or earlier, switch the communication security settings. You can use the security enhancement command to switch the communication security settings. Refer to "DTKSETCN.exe (Security Enhancement)" in the Systemwalker Desktop Keeper Reference Manual for details on how to use the security enhancement command.
Note
Verification when registering client (CT) devices
When registering a client (CT) earlier than V15.1.0 to a Management Server of V15.1.0 or later, you cannot use verification during registration of client (CT) devices. Cancel the client management password. Refer to "Perform Terminal Operation Settings" in the Systemwalker Desktop Keeper User's Guide for Administrator for details.
The operation when the versions of the Management Server/Master Management Server and the Client (CT) are different is displayed in the following table.
The CT version can be confirmed according to the CT version of the Management Console. The CT version is correspondent with product version/edition; refer to "CT Version" in the Systemwalker Desktop Keeper Reference Manual for information on this.
When confirming CT version in Client (CT), execute the following command:
fsw11ej7.exe <Password> /D /C
For details of the command, refer to "FSW11EJ7.EXE (System Maintenance)" of Systemwalker Desktop Keeper Reference Manual.
| Client (CT) | ||||||||
|---|---|---|---|---|---|---|---|---|---|
V12.0L20 | V13.0.0 | V13.2.0 | V14.2.0 | V15.1.0 | |||||
BE | SE | BE | SE | BE | SE | ||||
Management Server Master Management Server | BEV12.0L20 | Y | N | N | N | N | N | N | N |
SEV12.0L20 | Y | Y | N | N | N | N | N | N | |
BEV13.0.0 | Y | N | Y | N | N | N | N | N | |
SEV13.0.0 | Y | Y | Y | Y | N | N | N | N | |
BEV13.2.0 | Y | N | Y | N | Y | N | N | N | |
SEV13.2.0 | Y | Y | Y | Y | Y | Y | N | N | |
V14.2.0 | Y | Y | Y | Y | Y | Y | Y | N | |
V15.1.0 | N | N | N | N | N | N | Y (*1) | Y | |
Y: Operates normally.
*1: Operates normally, but some features are restricted. Refer to "Note".
N: Operates abnormally.
Note
Communications between the Management Server or the Master Management Server and a client (CT)
Communications between the Management Server or the Master Management Server and a client (CT) are encrypted.
Therefore, there are restrictions on unencrypted communications, such as communication with a client (CT) of V14.3.1 or earlier to which the communication encryption update has not been applied.
Clients of V13.3.0 - V14.3.1 must be upgraded to V15.1, or the urgent updates released in September 2014 or later must be applied to the clients.
Clients of V13.2.1 or earlier cannot be used. They must be upgraded to V15.1.0.
After the Management Server is upgraded to V15.1.0, only a client of V15.0.0 or V15.1.0 can be installed.
According to the client (CT) version/edition, policy function set in the Management Console of V15.1.0 will be restricted. According to client (CT) version/edition, whether each function can be operated are as follows:
V15.1.0 Supporting Functions | Client (CT) | |||||||
|---|---|---|---|---|---|---|---|---|
V12.0L20 | V13.0.0 | V13.2.0 | V14.2.0 | V15.1.0 | ||||
BE | SE | BE | SE | BE | SE | |||
Collect File Operation Log (Local Drive) | N | N | N | N | N | N | Y | Y |
Apply User Policy | N | N | N | N | N | N | Y | Y |
Collect Linkage Application Log | N | N | N | N | N | N | Y | Y |
Collect URL Information of Window Title Obtaining Log | N | N | N | N | N | N | Y | Y |
Collect File Operation Log (Network Drive) | N | N | N | N | N | N | Y | Y |
Confirm Recipient Address When E-mail Sending | N | N | N | N | N | N | Y | Y |
View E-mail Content | N | N | N | N | N | N | Y | Y |
Set How to Send Operation Log (Excluding Sending Function with Specified Time) | N | N | N | N | N | N | Y | Y |
Set How to Send Operation Log (Sending Function with Specified Time) | N | N | N | N | N | N | Y | Y |
Collect Logon/Logoff Log | N | N | N | N | N | N | Y | Y |
Log Filtering Function | N | N | N | N | N | N | Y | Y |
Collect Screen Capture (and Set Screen Capture Conditions in Terminal Operation Settings) | N | N | N | N | N | N | Y | Y |
Collect PrintScreen Key Operation Log | N | N | N | N | N | N | Y | Y |
Original File Backup Function | N | N | N | N | N | N | Y | Y |
Apply File Operation Log Acquisition Exclusion Folder (Excluding Arbitrary Folder Specifying Function) | N | N | N | N | N | N | Y | Y |
Apply File Operation Log Acquisition Exclusion Folder (Arbitrary Folder Specifying Function) | N | N | N | N | N | N | Y | Y |
Record File Size of File Operation Log | N | N | N | N | N | N | Y | Y |
Write in CD-R/RW Through File Export Utility | N | N | N | N | N | N | Y | Y |
Write in DVD-R/RW Through File Export Utility (OS: Windows Vista(R), Windows(R) 7) | N | N | N | N | N | N | Y | Y |
Set Conditions for Export in File Export Utility
| N | N | N | N | N | N | Y | Y |
Get Export Target USB Device Information in File Export Utility | N | N | N | N | N | N | Y | Y |
Input the Reason for Export in File Export Utility | N | N | N | N | N | N | Y | Y |
Collect PC Startup Log/PC Shutdown Log/PC Sleep Log/PC Restoration Log | N | N | N | N | N | N | Y | Y |
Collect FTP Operation Log | N | N | N | N | N | N | Y | Y |
Collect Web Downloading Operation Log | N | N | N | N | N | N | Y | Y |
Collect Web Uploading Operation Log | N | N | N | N | N | N | Y | Y |
| N | N | N | N | N | N | Y | Y |
| N | N | N | N | N | N | Y | Y |
| N | N | N | N | N | N | Y (*1) | Y |
Apply Web Uploading Prohibition Policy | N | N | N | N | N | N | Y | |
USB Device Individual Identification | N | N | N | N | N | N | Y | Y |
Clipboard Operation Log | N | N | N | N | N | N | Y | Y |
Apply Clipboard Operation Prohibition Policy | N | N | N | N | N | N | Y | Y |
| N | N | N | N | N | N | Y | Y |
| N | N | N | N | N | N | Y | Y |
Collect PC Connection/PC Disconnect Log | N | N | N | N | N | N | Y | Y |
Y: Operates normally.
N: Operates abnormally.
*1: The settings are designed so both web uploads and web downloads must be either prohibited or allowed.
Note
Database capacity enlarged during version upgrade
In V15.1.0 or earlier, the database capacity will be enlarged as the database is modified. (According to the calculation condition changes, it will be enlarged 1.2 fold.) Thus, when changing from V15.0 or earlier, pay attention to the created size of the database.
For the required disk capacity after version upgrade, refer to "Operating Environment" of Systemwalker Desktop Keeper User's Guide.
Between Log Analyzer Server and Report Output Tool
When the versions of the Log Analyzer Server and the Report Output Tool are different, they do not operate well. Make sure the versions are the same.
Between Management Server or Master Management Server and Smart Device Relay Server
When the versions of the Management Server or Master Management Server and Smart Device Relay Server are different, they do not operate well. Ensure that the versions are the same.
