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Systemwalker Desktop Keeper Installation Guide
FUJITSU Software

2.11.1 Installing the Smart Device (Agent) (iOS)

Note

Send the following URL to the iOS device user.

https://smartDeviceRelayServerHostName/ipAddress:portNumber/mdmi/systemwalker/

The host name or IP address to be published must match the values specified in the -CN option for SDSVMakeCSR.exe (create application for certificate issuance command). If they do not match, an error will be detected in certificate verification.

Set up a network so that the host name or IP address to be published can only be accessed within the company.
You can check the port number by executing SDSVSetMS.EXE (change configuration of Smart Device Relay Server command) without any options specified. Specify the port number set for iOS.connect.profile.p.
The default value is "50080".

  1. Access the URL provided by the administrator.

    Note

    If the CA certificate (server) and the CA certificate (client) are already installed on the iOS device, these two certificates will be overwritten.
    If the MDM profile is already installed on the iOS device, delete the MDM profile (Profile Service Enroll) on the iOS device once, and then install the MDM profile.
    Refer to "5.4 Uninstalling Smart Device (Agent) (iOS)" for details on how to delete the MDM profile (Profile Service Enroll).

  2. Tap 1.CA Certificate(Server) Install.

  3. The screen for installing the CA certificate will start on the iOS device. Tap Install.

  4. During installation, the message "The authenticity of "certificate" cannot be verified. Installing this profile will change settings on your iPad(iPhone)." is displayed. Tap Install Now to continue. If you have set a pass code lock on the iOS device, you must enter the pass code during installation.

  5. Upon completion, the Profile Installed window will be displayed. Tap Done.

  6. Tap 2.CA Certificate(Client) Install.

  7. The screen for installing the CA certificate will start on the iOS device. Tap Install.

  8. During installation, the message "The authenticity of "certificate" cannot be verified. Installing this profile will change settings on your iPad(iPhone)." is displayed. Tap Install Now to continue. If you have set a pass code lock on the iOS device, you must enter the pass code during installation.

  9. Upon completion, the Installation is completed window will be displayed. Tap Done.

  10. Tap 3.MDM Profile Install.

  11. The MDM Profile installation screen will be displayed. Tap Install.

  12. During installation, Installing this profile will change settings on your iPad (iPhone) is displayed. Tap Install Now to proceed. If you have set a pass code lock on the iOS device, you must enter the pass code during installation.

  13. During installation, the "MOBILE DEVUCE MANAGEMENT" warning screen is displayed. Tap Install to continue.

  14. Upon completion, the Installation is completed window will be displayed. Tap Done.