This chapter describes how to newly install Systemwalker Desktop Keeper Log Analyzer Server.
There are two ways to install the Log Analyzer Server:
Installation using the wizard
Silent installation
If installing the Log Analyzer Server of V15.1.0 or later when the Log Analyzer Server of Systemwalker Desktop Keeper V14.2.0 has already been installed, refer to "4.8 Upgrading the Log Analyzer Server and Report Output Tool" in "Chapter 4 Upgrading".
Note
If the Windows firewall is enabled in Windows Server(R) 2008, or Windows Server(R) 2012, the communication ports used by the Log Analyzer Server become unavailable, and you may no longer be able to connect from the web console or the Report Output Tool.
Register the port number (the default number is 30004) used by the Log Analyzer Server as exceptions for the Windows firewall.
Refer to the "Operating Environment" in the Systemwalker Desktop Keeper User's Guide to confirm if the disk capacity required for the drive specified in installation target of database related file can be guaranteed.
Refer to the "Operating Environment" in the Systemwalker Desktop Keeper User's Guide to confirm the "Products that cannot be used in mixture".
Refer to "Port Number List" in Systemwalker Desktop Keeper Reference Manual to confirm the port number to be used.
The following port will be taken as the default value in the Log Analyzer Server.
30004: for report output tool and Log Analyzer.
When copying the installer of Systemwalker Desktop Keeper from DVD-ROM to local disk, make sure that the path of the copy target does not contain double-byte characters.
If the same version and level of the Log Analyzer Server is already been installed, it is not possible to perform an overwrite install (the installer will close without warning).
Note
About Log Analyzer user
The so-called "Log Analyzer User" is the Windows account used for database creation and data transfer on the Log Analyzer Server when the log analyzing function of Systemwalker Desktop Keeper is being used.
Before installation, confirm the conditions and authority standards that can be specified as the following Log Analyzer users.
If a local account has been specified in Log Analyzer, execute the installation with the local account. In addition, if a domain account has been specified in the Log Analyzer, execute the installation with the domain account.
When a domain account is specified as the Log Analyzer user, confirm that no local account with the same name exists.
The following authorities should be set for the Windows account specified as the Log Analyzer user:
It belongs to the Administrator group if it is a local account, and Domain Admins group if it is a domain account;
Password without deadline has been set
The following authorities will be granted to the Windows account specified as the Log Analyzer user automatically:
Logon as service;
Function as part of the operating system
Logon as batch job
The steps to install the Log Analyzer Server are as follows. In addition, for the operating environment, refer to Systemwalker Desktop Keeper User's Guide.
Log on to Windows with the user that belongs to the Administrators group or the user that belongs to the Domain Admins group. When other application is being used, close it.
After the DVD-ROM of Systemwalker Desktop Keeper is inserted into the PC, the installer window will be displayed:
Select Log Analyzer Server Installation.
If the installer is not started, start the "swsetup.exe" in the DVD-ROM drive.
After the "Welcome to Systemwalker Desktop Keeper Log Analyzer Server setup" window is displayed, click the Next button.
The Required environment Information window is displayed.
If prior preparation displayed in the window has been implemented, click the OK button.
If no prior preparation has been performed, click the Cancel button to pause the installation. After prior preparation displayed in the window has been implemented, execute the installation again.
The "Select installation target" window of the Log Analyzer Server is displayed.
Confirm Required capacity/ Available capacity of Installation target drive displayed in the window.
If the Installation target folder is not to be changed, click the Next button.
If the Installation target folder is to be changed, click the Browse button of the folder expected to be changed, and click the Next button after the folder has been changed.
Multi-byte characters such as space, Hiragana, Katakana and Chinese characters cannot be specified in the installation folder of the Log Analyzer Server. The following drives cannot be specified:
Root directory of drive (C:\, D:\, etc.)
Network drive
Non-NTFS drive
The path cannot contain commas (,), semicolons (;), number signs (#) or halfwidth kana characters.
Note
Exclude compressed and encrypted targets
When the installation target folder of the Log Analyzer Server function and the installation target folder of the following database related files are taken as compressed or encrypted targets, the application may be affected. Therefore, do not apply compression or encryption settings.
The "Select installation target" window of database-related files is displayed. (When the Symfoware Server is installed, this setting window will not be displayed. Continue with the following installation steps.)
Confirm that Required capacity/Available capacity of Installation target drive is displayed in the window.
If the Installation target folder is not to be changed, click the [Next] button.
If the Installation target folder is to be changed, click the Browse button of the folder expected to be changed, and click Next after the folder has been changed.
Multi-byte characters such as space, Hiragana, Katakana and Chinese characters cannot be specified in the installation folder of the database-related files. In addition, the following drives cannot be specified. Single-byte space cannot be specified either.
Root directory of drive (C:\, D:\, etc.)
Network drive
Non-NTFS drive
The path cannot contain commas (,), semicolons (;),number signs (#) or halfwidth kana characters.
Note
Specify the path of Installation target folder using up to 96 halfwidth characters.
The "Enter the port number" window is displayed. Set the port number to be used by the Log Analyzer Server and click the Next button.
When modifying the default value of port number, use an unused port number between 5001 and 60000. Non-digital character strings cannot be specified.
Communication port 3: for reporting output tool and Log Analyzer. The initial value is 30004.
The "Start Copying Files" window will be displayed.
Confirm the set content. When starting installation, click the Next button, and installation will be started.
When the settings are expected to be changed, click the Back to reset.
The message below will be displayed. Click OK and continue with the installation process.
Upon completion, a window informing that the installation completed successfully will be displayed. Installation will continue until the window is displayed, so wait until completion.
The message below will be displayed. Click Finish.
The installation of Systemwalker Desktop Keeper Log Analyzer Server was completed.
Upon successful completion, the confirmation window will be displayed.
To use the program, click Yes. The operating system will restart.
Note
Silent Installation of the Log Analyzer Server can only be performed when you are performing installation for the first time.
Installation process must not be interrupted during silent installation.
Define a non-encrypted password in the installation parameter CSV file.
It is the responsibility of the user to manage the installation parameter CSV file. After silent installation is completed, delete the installation parameter CSV file created.
Follow the procedure below to perform silent installation of the Log Analyzer Server:
Create an installation parameter CSV file.
Refer to "A.2.1 Installation Parameter CSV File" for details.
Use the parameter setup command and installation parameter CSV file created in step 1 to create a response file.
Refer to "A.2.2 Parameter Setup Command" for details.
Use the silent installation script and response file created in step 2 to perform silent installation.
Refer to "A.2.4 Silent Installation Script" for details.
Check the installation result.
Check the returned value and message from the silent installation script.
