Systemwalker Service Quality Coordinator is a software product designed to support overall system optimization by enabling the quality of the services provided by an IT system to be represented visually. It will enable the user to conduct the following types of operation management:
Early detection of any deterioration in performance
Systemwalker Service Quality Coordinator can collect and accumulate a range of information from the components of an IT system - such as information relating to response times, kernel resource performance, application server performance, and database performance - and use this data to display comparisons and trends from a variety of viewpoints. It can also monitor thresholds to identify signs of deteriorating performance.
Reduced business recovery time
Systemwalker Service Quality Coordinator continually collects information needed for troubleshooting. It also provides analytical functions for primary fault isolation. Information to be continually collected can also be provided in the form of templates containing items that have been carefully selected based on Fujitsu's expertise in system operation. This enables the user to automatically collect and accumulate the information needed for performance management, even without advanced performance-related skills.
Improved availability
The product allows the user to ascertain the service level of the entire system and the resource balance of individual servers. This makes it possible to:
Improve the operating efficiency of each server
Employ designs that optimize server resources
Employ designs that optimize system resources
This can contribute to making the operation of the whole system more stable.