The buttons on the Client File Exchange tool bar are:

| Go Up navigates up one level in the currently selected folder tree. Same as View, Go Up One Level menu item. |

| Refresh updates the contents of the active sub-window. Same as View, Refresh menu item. |

| New Folder creates a new folder at the current path of the active sub-window. Same as File, New Folder menu item. |

| Delete Files/Folders deletes selected file(s) and folder(s) from the active sub-window. Same as File, Delete menu item. |

| Rename File/Folder changes the name of the currently selected file or folder in the active sub-window. Same as File, Rename menu item. |

| Send transfers the selected file(s) and folder(s) from the Support Specialist's computer to the Client's computer. Same as File, Send menu item. |

| Receive transfers the selected file(s) and folder(s) from the Client's computer to the Support Specialist's computer. Same as File, Receive menu item. |

| Compare Folder compares the selected file, folder or drive on the Support Specialist's computer to the selected file folder or driver on the Client's computer. Same as File, Compare menu item. |