Methods for version upgrade are as follows.
Version upgrade for products
Version upgrade for OS
Issues to be considered before version upgrade
To cope with the errors during version upgrade, it is recommended to back up the old operating environment and software distribution. For how to back up, refer to the old manual.
Version upgrade through "Remote Desktop Connection" of Windows is not supported. To perform remote operation, use LiveHelp.
Issues to be considered after version upgrade
When you upgrade the product version from V14.2.0 or earlier, the JRE for the CS and DS will be changed. For this reason, if firewall is used in the CS and DS, the exception command for the firewall must be changed after the version upgrade. Refer to "Settings when using firewall in CS and DS" in "Port Number List" in the Systemwalker Desktop Patrol Reference Manual for details.
In a PC using a web browser, the DTP web window may not be displayed correctly after the version upgrade. If this happens, delete the Internet Explorer Internet temporary files, and re-execute it.