The procedures for installing CT in wizard pattern are as follows. Besides, for the operating environment, refer to Systemwalker Desktop Patrol User's Guide.
Issues to be confirmed before installation
End the following program before installation.
Resident programs included virus scanning program.
The Service window of Windows
Log on to Windows with Administrators group affiliated account.
Enter the following URL in the Address bar of Web browser.
http://server information (FQDN name or host name or IP address of "Systemwalker Desktop Patrol CS")/DTP/dwl.html
Display CT Download of the download menu.
Select Server Name, or Server Name (with Remote Operation) of PC as the higher server, the Download Files dialog box is displayed and message for confirming saving appears.
If remote operation is not required, select Server Name.
If remote operation is required, select Server Name (with Remote Operation).
Follow the instructions of the administrator regarding which option to select.
Click the Execute button to start installation, the Welcome to Install Systemwalker Desktop Patrol CT window is displayed, click the Next button.
Note
Select Run in case the following security warning window is displayed.
The Select Installation target folder window is displayed. (Not displayed during reinstallation.)
If you do not want to modify the displayed installation target, click the Install button.
To modify the installation target, modify the Browse... button of the folder to be modified and click the Install button after the folder is modified.
The Environment Setup dialog box is displayed.
Note
The Environment Setup window will be displayed behind the background window during the installation.
Display the window by switching the window through the task bar or Alt+TAB key.
Enter the following information and click the OK button after confirming the content to start installation.
If the user ID and PC name have not been input, Inventory information cannot be collected. Make sure to input the user ID and PC name.
However, when Inventory collection has not been performed and hoping to input the user ID and PC name later, even if omitted, errors won't occur during installation. At this time, set as follows after installation.
Select Start > All Programs > Systemwalker Desktop Patrol CT > Environment Setup, or Apps > Systemwalker Desktop Patrol CT > Environment Setup to set the user ID and PC name.
Select Start > All Programs > Systemwalker Desktop Patrol CT > Inventory Collection, or Apps > Systemwalker Desktop Patrol CT > Inventory Collection to execute Inventory collection.
Environment Setup Tab | Item | Description |
|---|---|---|
Identification | User ID (Required) | Specify the user ID to manage as Systemwalker Desktop Patrol CT. Make sure to specify. The user ID set here will be displayed through the main menu for identifying the user. Characters of 20 characters at most can be specified. Single-byte alphanumeric characters and special characters "-", "@", ".", "_" can be used. It is case sensitive for English letters. |
PC name (Required) | Specify the name to manage as Systemwalker Desktop Patrol CT. Single-byte alphanumeric characters of 20 characters at most can be specified. Besides, fullwidth characters, space and the following special characters cannot be specified. "+", "*", "?", "<", ">", ",", ";", ":", "\", "/", """, "|" Besides, even if automatically getting PC ellipsis as PC serial number has been set, situation where failed to get automatically might exists in the following cases.
| |
User | Content | Enter when prompting inputting in "System Administrator". Characters of 256 characters at most can be specified. Multi-byte characters, single-byte letters and numbers, single-byte space and the following special characters cannot be specified. "-", "@", ".", "(", ")", "[", "]", "<", ">", ":", ";", "/", "{", "}" |
Server | Connection server | Specify the host name of connection server in FQDN format or with IP address. The settings have been performed during installation, there is no need to input/modify. If this value needs to be changed after installation, you can specify up to 256 alphanumeric characters, and the following symbols: - . The initial value is the host name set during CS/DS installation. Note When the initial value has been modified as IP address, in the environment where the host name of CS/DS cannot be analyzed according to IP address, even if Inventory information can be collected, situation where failed to download the security patches might occur. Confirm whether the address of connection server can be analyzed in the network environment of CT. Note Communication in IPv6 environments IPv6 addresses cannot be specified. For communication in IPv6-only environments, register beforehand using one of the following patterns, and then enter the host name:
|
Registered password | Specify the registration password provided by the administrator. |
Besides, when performing Active Directory linkage, the User Identification Information tab cannot be displayed. The following values can be set automatically in the information set through the User Identification Information tab.
User ID: logon name Windows domain (in case of "user@domain.jp", "domain\user", "user" can be set.)
PC name: computer name
Note
About the incorrect display during installation
When installing Systemwalker Desktop Patrol CT, situation where the message is displayed and the installation is cancelled exists.
"The installation cannot be performed well possibly. Please reinstall after rebooting PC"
When the error message is displayed and the installation is cancelled, reinstall CT after rebooting OS.
Point
CT registration password
If a CT registration password is enabled, click the Server tab and enter Registered password.
The Installation Completed window is displayed after the processing is completed normally. Click the Finish button. If Server Name (with Remote Operation) was selected, restart the operating system.
If this component was installed without the remote operation feature, inventory collection can be performed automatically after installing Systemwalker Desktop Patrol CT. If this component was installed with the remote operation feature, inventory collection will be performed automatically after the operating system is restarted.
Note
When the user ID and PC name have been modified after installation
After Systemwalker Desktop Patrol CT installation is completed and the user ID or PC name has been modified, Inventory notification will be performed immediately after the modification. Thus, it is likely that even if Inventory viewing menu of the main menu has been selected, Inventory cannot be viewed.
When performing Inventory notification after the user ID or PC is modified, select Start > All Programs > Systemwalker Desktop Patrol CT > Inventory Collection, or Apps > Systemwalker Desktop Patrol CT > Inventory Collection to perform Inventory collection.
